usps.com

Website

usps.com

Welcome | USPSWelcome to USPS.com. Track packages, pay and print postage with Click-N-Ship, schedule free package pickups, look up ZIP Codes, calculate postage prices, and find everything you need for sending mail and shipping packages.

youtube.com

If the Sirens Sounded: The Postal Service’s Cold War PlanThe latest video on its YouTube channel

UnclaimedChecked on 26 Oct 2026, 11:49

Own this business? See what is holding the score back.

Truth score

Truth score 90 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

90/ 100

High truth signals

Top 5% of businesses we’ve checked

Business details

Category: Government service
Founded: 1971
Kind of seller: Sells its own goods or services
Domain age: 29 years
Address: 475 L'ENFANT PLZ SW RM 9431 WASHINGTON DC 20260-1101
Email address: sfsdelivery.confirmation@usps.gov
Phone number: +1 800-222-1811
Contact page: usps.com/help/contact-us.htm
Website: usps.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot9,596 reviews

SmartCustomer892 reviews1.7

Reviews.io39 reviews1.9

App Store1,480 ratings4.5

Total12,007

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

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   title="See the full Truth Signal report on usps.com">
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Summary

Is usps.com legit and trustworthy? Truth score 90 out of 100, high truth signals: 7 of 11 public checks clear, 1 to be cautious about, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

We read 5 of its pages: contact, returns, delivery, terms and privacy. Its website address was registered 29 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website. Be cautious: its 892 reviews on SmartCustomer average only 1.7 stars out of 5. Its 39 reviews on Reviews.io average only 1.9 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

We read 5 of its pages · contact, returns, delivery, terms and privacy.
Its website address was registered 29 years ago.
It is among the 5,000 most-visited sites on the internet (Cloudflare Radar).
No malware or phishing warnings found for its website.

Be cautious

A substantial number of independent reviews (892 on SmartCustomer), but it falls short with only 1.7 stars out of 5.
A low number of independent reviews (39 on Reviews.io), but it falls short with only 1.9 stars out of 5.

What they offer

Welcome to USPS.com. Track packages, pay and print postage with Click-N-Ship, schedule free package pickups, look up ZIP Codes, calculate postage prices, and find everything you need for sending mail and shipping packages.

— United States Postal Service, in their own words

Getting help

United States Postal Service offers support and help through their help page, which can be found in the sources below.

SourcesIts homepage Support

Latest YouTube video

Correct as of 26 Oct 2026, 11:49

How to check if usps.com is legit

To check if usps.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about usps.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US; founded in 1971 (Wikipedia)

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its phone number starts +1, its postcode is a US zip code
Which countries the company serves: US
Why we believe that: $ prices on its homepage, its structured data names the area it serves, its delivery page says it ships internationally

From Wikipedia

Trade name: text: USPS, language: en
Industry: mail
Founded: 1971
Employees: 546000
Revenue: 79324000000 United States dollar

SourcesWikipedia

Domain registrationIts website address was registered 29 years ago

Its website address is locked against being transferred to someone else

Domain age: 29 years
Domain transfer lock enabled: Yes

Website detailsWe read 5 of its pages: contact, returns, delivery, terms and privacy

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +1 800-222-1811
Contact page found: Contact page

What its pages say

Quoted word for word from usps.com.

Phone support: “If you’d like to speak with a representative about another issue with your package, please call us.” Contact page
How long you have to return: “Priority Mail Express Return provides 1–3 day delivery of packages up to 70 lbs.” Returns page
Delivery cost: “Order free cremated remains shipping supplies on The Postal Store ® .” Delivery page

SourcesHomepage Returns page Contact page Privacy page Returns exchanges.htm Terms page Delivery page

Reputation and track record

Customer reviews10,527 reviews across 3 platforms, rated 1.7 to 1.9 out of 5

Platform	Rating	Reviews
Trustpilot	Unknown	9,596
SmartCustomer	1.7 out of 5	892
G2	Not found
Capterra	Not found
Reviews.io	1.9 out of 5	39
Feefo	Not found
Trustindex	Not found
Google	Not checked

App StoreIts app, USPS Mobile®, is on Apple's App Store, rated 4.5 out of 5 from 1,480 ratings, counted in the reviews total.

App: USPS Mobile®
App Store page: https://apps.apple.com/gb/app/usps-mobile/id339597578
App Store rating: 4.5 out of 5
App Store ratings: 1,480

Visitor trafficIt is among the 5,000 most-visited sites on the internet (Cloudflare Radar)

Real people visited its website in 24 of the last 24 months
Real people have visited its website since February 2021 or earlier

Monthly visitor data

Popularity among Chrome users: top 10,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 5,000 sites

Web history and authorityFound: wikipedia page

Wikipedia page: yes

SourcesWikipedia

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 1,124,384 followers on Facebook

Its YouTube channel has 100,000 subscribers and 319 videos, the latest uploaded on 13 Oct 2026

Platform	Profile	Audience
Facebook	Profile	1,124,384 followers
Instagram	Profile	245,000 followers
X	Profile	Unknown
LinkedIn	Profile	Unknown
YouTube	Profile	100,000 subscribers
TikTok	Not found

Social platforms with discovered profiles: facebook, instagram, linkedin, x, youtube
Social follower counts: 1,469,384 followers in total
YouTube channel: 319 videos, 100,000 subscribers, last upload 13 Oct 2026

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Says it does not sell your personal data.: “We do not sell customer or mailing lists to outside parties, including marketers.”

SourceIts privacy policy

Tracking tools on its homepageGoogle Tag Manager

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.