Summary
Get MarkdownIs trustpilot.com legit and trustworthy? Truth score 81 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 2 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
trustpilot.com's website address was registered 19 years ago, and is locked against transfer to someone else. It is among the 1,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 1,118 reviews on SmartCustomer average only 1.4 stars out of 5. We could not find a matching registered company, what its website says, an address, an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- Its website address was registered 19 years ago.
- It is among the 1,000 most-visited sites on the internet (Cloudflare Radar).
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A large number of independent reviews (1,118 on SmartCustomer), but it falls short with only 1.4 stars out of 5.
Not found
- Company details information was not found from our checks.
- Website details information was not found from our checks.
- Address information was not found from our checks.
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
How to check if trustpilot.com is legit
1 be cautious · 6 clear · 2 not found · 1 for informationTo check if trustpilot.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about trustpilot.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsFounded in 2007 (Wikipedia)Not found
- Founded
- 2007; 19 years ago
- Area served
- Global
- Revenue
- US$261.1 million (2025)
Domain registrationIts website address was registered 19 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 19 years
- Domain transfer lock enabled
- Yes
Website detailsWe were unable to find out what its website says.Not found
nothing recorded
Customer reviewsRated 1.4 stars out of 5 from 1,118 reviews on SmartCustomerBe cautious
- It has a review page on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| SmartCustomer | 1.4 out of 5 | 1,118 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 1
- SmartCustomer rating
- 1.4 out of 5
- SmartCustomer review count
- 1,118
Visitor trafficIt is among the 1,000 most-visited sites on the internet (Cloudflare Radar)For information
- Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 1,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 18 years agoClear
- Website archive history
- 18 years
- Wikipedia page
- yes
Social presenceIt is on 4 social media platforms (Facebook, LinkedIn, X and YouTube); the largest audience is 103,271 followers on LinkedInClear
- Its YouTube channel has 15,300 subscribers and 149 videos, the latest uploaded 3 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 86,296 followers | |
| Not found | ||
| X | Profile | 29,600 followers |
| Profile | 103,271 followers | |
| YouTube | Profile | 15,300 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, linkedin, x, youtube
- Social follower counts
- 234,467 followers in total
- YouTube channel
- 149 videos, 15,300 subscribers, last upload 3 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 16 Apr 2027
- Nameservers
- ns-1198.awsdns-21.org
ns-1859.awsdns-40.co.uk
ns-507.awsdns-63.com
ns-627.awsdns-14.net - Address
- 79.125.61.88
52.214.239.154
108.128.172.145
Businesses with similar scores
The businesses closest to trustpilot.com by truth score, among the 947 we’ve checked.