Truth score 76 out of 100, High truth signals. Customer satisfaction: mostly satisfied

76/ 100

Truth score

High truth signals

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

Trustpilot122,664 reviews4.6

SmartCustomer25 reviews2.2

totalav.com

Unclaimed

Rating: 4.6 ⭐⭐⭐⭐⭐ on Trustpilot2.2 ⭐⭐ on SmartCustomer
Reviews: 122,689 reviews
Years in business: 26 years
Address: 16-18 Barnes Wallis Road, Segensworth, Fareham, Hampshire, United Kingdom, PO15 5TT
Email address: support@totalav.com
Phone number: +44 333 016 5981
Contact page: Not found
Website: totalav.com

totalav.com

Totalav™totalav.com

Official Site | TotalAV Award-Winning Antivirus ProviderTotalAV's Award-Winning antivirus instantly blocks harmful malware threats and viruses in real-time, keeping your personal data and identity safe.

Checked on 11 Oct 2026, 12:03

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Summary

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Is totalav.com legit and trustworthy? Truth score 76 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 1 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

We read 4 of its pages: contact, cancellation, terms and privacy. Its website address was registered 26 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). Customers have left 122,664 reviews on Trustpilot, averaging 4.6 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 25 reviews on SmartCustomer average only 2.2 stars out of 5. We could not find a matching registered company.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

We read 4 of its pages · contact, cancellation, terms and privacy.
Its website address was registered 26 years ago.
It is among the 10,000 most-visited sites on the internet (Cloudflare Radar).
Excellent independent reputation · 122,664 reviews on Trustpilot, rated 4.6 stars out of 5.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

A low number of independent reviews (25 on SmartCustomer), but it falls short with only 2.2 stars out of 5.

Not found

Company details information was not found from our checks.

How to check if totalav.com is legit

1 be cautious · 7 clear · 1 not found · 1 for information

To check if totalav.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about totalav.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsWe were unable to find out whether it is a registered company.Not found

Country

Where the company is based: Not stated with its address
Why we believe that: it publishes pages in 13 languages

Domain registrationIts website address was registered 26 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 26 years
Domain transfer lock enabled: Yes

Website detailsWe read 4 of its pages: contact, cancellation, terms and privacyClear

Company contact email is available
Company contact phone number is available

Pages foundContact Cancellation Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: +44 333 016 5981

Sources Homepage Terms page Cancellation page Privacy page

Reputation and track record

Customer reviewsTrustpilot 4.6 stars from 122,664 reviews · SmartCustomer 2.2 stars from 25 reviewsBe cautious

It has a review page on G2
Rated 4.6 stars out of 5 from 122,664 reviews on Trustpilot
Rated 2.2 stars out of 5 from 25 reviews on SmartCustomer

Platform	Rating	Reviews
Trustpilot	4.6 out of 5	122,664
SmartCustomer	2.2 out of 5	25
G2	Unknown	Unknown
Capterra	Not found
Reviews.io	Not found
Feefo	Not found

Independent review platforms: 2
SmartCustomer rating: 2.2 out of 5
SmartCustomer review count: 25
Trustpilot rating: 4.6 out of 5
Trustpilot review count: 122,664

Visitor trafficIt is among the 10,000 most-visited sites on the internet (Cloudflare Radar)For information

Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
Real people have visited its website since February 2021 or earlier

Google Chrome usage data

Popularity among Chrome users: top 10,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 10,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 25 years agoClear

Website archive history: 25 years
Wikipedia page: no

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 5,776 followers on FacebookClear