taobao.com
UnclaimedWebsite
淘宝淘宝网 - 亚洲较大的网上交易平台，提供各类服饰、美容、家居、数码、话费/点卡充值… 数亿优质商品，同时提供担保交易(先收货后付款)等安全交易保障服务，并由商家提供退货承诺、破损补寄等消费者保障服务，让你安心享受网上购物乐趣！
Own this business? See what is holding the score back.
Truth score
Business details
- Founded
- 1985
- Owned by
- Alibaba Group
- Domain age
- 23 years
- Address
- 杭州市余杭区文一西路969号阿里巴巴西溪园区
- Email address
- Not found
- Phone number
- Not found
- Contact page
- taobao.com/
about/ contact.php - Website
- taobao.com
- Social media
Customer reviews
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<a href="https://truthsignal.com/business/taobao.com"
title="See the full Truth Signal report on taobao.com">
<img src="https://truthsignal.com/business/taobao.com/badge.svg"
alt="Truth Signal truth score for taobao.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Is taobao.com legit and trustworthy? Truth score 76 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
We read 2 of its pages: contact and about. Its website address was registered 23 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. Be cautious: its 65 reviews on SmartCustomer average only 2.4 stars out of 5. Its 44 reviews on Reviews.io average only 1.5 stars out of 5. We could not find an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 2 of its pages · contact and about.
- Its website address was registered 23 years ago.
- No malware or phishing warnings found for its website.
Be cautious
- A low number of independent reviews (65 on SmartCustomer), but it falls short with only 2.4 stars out of 5.
- A low number of independent reviews (44 on Reviews.io), but it falls short with only 1.5 stars out of 5.
Not found
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
Our technical team has been informed.
What they offer
淘宝网 - 亚洲较大的网上交易平台，提供各类服饰、美容、家居、数码、话费/点卡充值… 数亿优质商品，同时提供担保交易(先收货后付款)等安全交易保障服务，并由商家提供退货承诺、破损补寄等消费者保障服务，让你安心享受网上购物乐趣！
How to check if taobao.com is legit
1 be cautious · 8 clear · 1 for informationTo check if taobao.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about taobao.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsPart of Alibaba Group; founded in 1985 (Wikipedia)
- Where the company is based
- Not stated with its address
- Industry
- e-commerce
- Parent company
- Alibaba Group
- Founded
- 1985
Domain registrationIts website address was registered 23 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 23 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 2 of its pages: contact and about
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Contact page
Reputation and track record
Customer reviews298 reviews across 3 platforms, rated 1.5 to 2.4 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 189 |
| SmartCustomer | 2.4 out of 5 | 65 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 1.5 out of 5 | 44 |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 500 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 500 sites
Web history and authorityThe Internet Archive first saved a copy of its website 23 years ago
- Website archive history
- 23 years
- Wikipedia page
- yes
Social presenceIt is on 3 social media platforms (Facebook, Instagram and YouTube); the largest audience is 1,819,700 followers on Facebook
- Its YouTube channel has 825 subscribers and 34 videos, the latest uploaded on 3 Nov 2020
| Platform | Profile | Audience |
|---|---|---|
| Profile | 1,819,700 followers | |
| Profile | 175,000 followers | |
| X | Not found | |
| Not found | ||
| YouTube | Profile | 825 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, instagram, youtube
- Social follower counts
- 1,995,525 followers in total
- YouTube channel
- 34 videos, 825 subscribers, last upload 3 Nov 2020
Safety
Malware and phishingNo malware or phishing warnings found for its website
- Malware or phishing threat status
- None
Data breach historyOne known data breach involving the company: Taobao, the latest 14 years ago
- Known data breaches found
- 1
In approximately 2012, it's alleged that the Chinese shopping site known as Taobao suffered a data breach that impacted over 21 million subscribers. Whilst there is evidence that the data is legitimate, due to the difficulty of emphatically verifying the Chinese breach it has been flagged as "unverified". The data in the breach contains email addresses and plain text passwords. Read more about Chinese data breaches in Have I Been Pwned.
- Accounts affected
- 21,149,008
- Date
- 1 Jan 2012
- Data exposed
- Email addresses, Passwords
Breach data: Have I Been Pwned
Domain and email securityIts email is protected: mail forged in its name goes to spam
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- GlobalSign nv-sa
- Certificate type
- OV
- Certificate expires
- 22 Nov 2026
- Nameservers
- ns4.taobao.com
ns5.taobao.com
ns6.taobao.com
ns7.taobao.com - Address
- 59.82.44.240
59.82.122.140
59.82.43.239
59.82.43.234
59.82.121.163
59.82.122.130
59.82.43.238
59.82.122.165
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