tails.com

Website

tails.com

Tailored Dog Food Subscription, Delivered Monthly | tails.comDog food tailored to your dog’s unique nutritional needs, delivered to your door each month. Flexible, convenient subscription. Empty bowl guarantee.

youtube.com

I am speed. 🐶🏎️The latest video on its YouTube channel

UnclaimedChecked on 3 Nov 2026, 15:07

Own this business? See what is holding the score back.

Truth score

Truth score 94 out of 100, High truth signals. Customer satisfaction: mostly satisfied

94/ 100

High truth signals

Top 1% of businesses we’ve checked

Business details

Category: Pet food and supplies
Years in business: 13 years
Memberships: B Corp Its about pageClaimed by the business, not checked.
Sells: Subscription or membership
Sells to: The public
Kind of seller: Sells its own goods or services
Licensed trade: No licence normally needed
Domain age: 26 years
Address: 23 Sheen Road, Richmond, TW9 1BN, England
Email address: shop@tails.com
Phone number: +44 20 3322 4448
Contact page: tails.com/contact-us/
Website: tails.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot47,848 reviews4

Total47,8484.0

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

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Summary

Is tails.com legit and trustworthy? Truth score 94 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

tails.com is run by Tailsco Limited, an active UK company registered at Companies House 13 years ago. Its website address was registered 26 years ago, and is locked against transfer to someone else. Customers have left 47,848 reviews on Trustpilot, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

An active UK company registered at Companies House, set up 13 years ago.
Its website address was registered 26 years ago.
Excellent independent reputation · 47,848 reviews on Trustpilot, rated 4.0 stars out of 5.
The postcode on its website matches its registered office at Companies House.
No malware or phishing warnings found for its website.

Not found

Web history, truth checks and authority information was not found from our checks.

Our technical team has been informed.

What they offer

Dog food tailored to your dog’s unique nutritional needs, delivered to your door each month. Flexible, convenient subscription. Empty bowl guarantee.

— tails.com, in their own words

Getting help

tails.com offers support and help through their help page, which can be found in the sources below.

Customer stories: Reviews

SourcesIts homepage Help Reviews

Latest YouTube video

Correct as of 3 Nov 2026, 15:07

How to check if tails.com is legit

To check if tails.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about tails.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsAn active UK company registered at Companies House, set up 13 years ago

Its registered office at Companies House is 23 Sheen Road, Richmond, TW9 1BN, England
Its latest accounts at Companies House run to 31 December 2025
Its directors and owners are named at Companies House
It has filed at Companies House regularly for the last five years, with no gap longer than 15 months

Country

Where the company is based: UK
Why we believe that: it is registered at Companies House as TAILSCO LIMITED, the site's structured data states its country, its legal pages give an address in England, its VAT number starts GB, its phone number starts +44, its postcode is a UK postcode
Which countries the company serves: Austria, Germany, UK, Ireland
Why we believe that: £ prices on its homepage, it publishes pages for 4 countries (hreflang), its delivery page says it ships to the UK

Registration

Companies House registration: Registered as TAILSCO LIMITED
VAT number: GB173509110

Companies House register

Company found in official company register: Yes
Registered company name: TAILSCO LIMITED
Company status: active
Company age: 13 years
Registered address: 23 Sheen Road, Richmond, TW9 1BN, England
Accounts overdue: No
Confirmation statement overdue: No
Insolvency history: No
Registered office in dispute: No
Filing history consistent: Yes
Registered to do: 47910 Retail sale via mail order houses or via Internet
Company type: Private limited company

Size and borrowing

Accounts filed: Full accountsThe most detailed kind a company files.
Secured loans (charges): 0No secured loans outstanding at Companies House.

SourcesCompanies House

Domain registrationIts website address was registered 26 years ago

Its website address is locked against being transferred to someone else

Domain age: 26 years
Domain transfer lock enabled: Yes

Website detailsWe read 4 of its pages: contact, about, delivery and terms

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +44 20 3322 4448
Contact page found: Contact page
Sources agreeing on postcode: 2

What its pages say

Quoted word for word from tails.com.

Ways to contact them: “If you need to get in touch with us about our online shop , please fill out the form below and we’ll get back to you as soon as we can!” Contact page
In their own words: “Well, it means we walk the walk when it comes to ethical and sustainable business practices. Join the Pack and you’ll be part of our journey towards better walkies for generations to come. An intrepid team of dog lovers and dog experts came together to find a better way to feed their pets.” About page
Delivery cost: “Free standard shipping, with express options too.” Delivery page
Who you're buying from: “Our company correspondence details, registered company number and ICO registration number are included in the introduction paragraph to these terms and conditions.” Terms page

SourcesHomepage Terms page Contact page About page Delivery page

Reputation and track record

Customer reviewsRated 4.0 stars out of 5 from 47,848 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4 out of 5	47,848
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not found
Google	Not checked

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier

Monthly visitor data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Web history, truth checks and authorityWe have checked it once, on 3 November 2026

Checks we have made1Newest first, since 3 November 2026

3 November 2026
First checkScore 94, High truth signals
Nothing earlier to compare with

Social presenceIts website links to its profiles on Facebook, Instagram, LinkedIn, TikTok, X and YouTube; their follower counts are unknown because the profile search could not run

Its YouTube channel has 4,850 subscribers and 163 videos, the latest uploaded on 15 Oct 2025

Platform	Profile	Audience
Facebook	Profile	Unknown
Instagram	Profile	Unknown
X	Profile	Unknown
LinkedIn	Profile	Unknown
YouTube	Profile	4,850 subscribers
TikTok	Profile	5,367 followers

YouTube channel: 163 videos, 4,850 subscribers, last upload 15 Oct 2025

What data this site collects about you

Tracking tools on its homepageGoogle Tag Manager

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Uses Iubenda to ask which cookies you allow.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.