# tails.com (tails.com) Is tails.com legit and trustworthy? Truth score 94 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied. - Truth score: 94 out of 100 - Legitimacy confidence: high - Customer satisfaction: mostly satisfied, from Trustpilot 4 · 47,848 reviews - Claimed: no - Assessed: 2026-11-03 ## Business details - Category: Pet food and supplies - Years in business: 13 years - Memberships: B Corp (Claimed by the business, not checked.) https://tails.com/gb/about-us/ - Sells: Subscription or membership - Sells to: The public - Kind of seller: Sells its own goods or services - Licensed trade: No licence normally needed - Domain age: 26 years - Address: 23 Sheen Road, Richmond, TW9 1BN, England - Email address: shop@tails.com - Phone number: +44 20 3322 4448 - Contact page: https://tails.com/contact-us/ - Website: https://tails.com/ - Social media: Facebook https://www.facebook.com/tailsUK/, Instagram https://www.instagram.com/tails.com_uk/, X https://twitter.com/tailsdogfood, LinkedIn https://www.linkedin.com/company/tails-com, TikTok https://www.tiktok.com/@tails.com, YouTube https://www.youtube.com/c/TailsUK - Registered to do: 47910 Retail sale via mail order houses or via Internet - Latest YouTube video: I am speed. 🐶🏎️ https://www.youtube.com/watch?v=51Zy-BzE6zU ## Summary tails.com is run by Tailsco Limited, an active UK company registered at Companies House 13 years ago. Its website address was registered 26 years ago, and is locked against transfer to someone else. Customers have left 47,848 reviews on Trustpilot, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. We could not find an archive history for its website. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. Final check: returns page linked: the site's own pages name it in a link or heading, but no such page was read. ## Positives - An active UK company registered at Companies House, set up 13 years ago (source: companies_house) - Its website address was registered 26 years ago (source: rdap) - Excellent independent reputation: 47,848 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews) - The postcode on its website matches its registered office at Companies House (source: facts) - No malware or phishing warnings found for its website (source: safe_browsing) ## Not found - Web history, truth checks and authority information was not found from our checks. (source: wayback) ## How to check if tails.com is legit To check if tails.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about tails.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit). - Who they are: Company details: An active UK company registered at Companies House, set up 13 years ago (Clear) - Who they are: Domain registration: Its website address was registered 26 years ago (Clear) - Who they are: Website details: We read 4 of its pages: contact, about, delivery and terms (Clear). Pages found: contact (https://tails.com/contact-us/), about (https://tails.com/gb/about-us/), delivery (https://tails.com/gb/delivery-options/), terms (https://tails.com/gb/terms/) - Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 47,848 reviews on Trustpilot (Clear) - Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information) - Reputation and track record: Web history, truth checks and authority: We have checked it once, on 3 November 2026 (Not found) - Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn, TikTok, X and YouTube; their follower counts are unknown because the profile search could not run (For information) - Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. - Safety: Data breach history: No known data breach involving the company (Clear) - Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear) ## Checks we have made Newest first, since 3 November 2026. - 3 November 2026: First check. Score 94, High truth signals. Nothing earlier to compare with. ## What its pages say Quoted word for word from tails.com's own pages. - Ways to contact them: “If you need to get in touch with us about our online shop , please fill out the form below and we’ll get back to you as soon as we can!” (https://tails.com/contact-us/) - In their own words: “Well, it means we walk the walk when it comes to ethical and sustainable business practices. Join the Pack and you’ll be part of our journey towards better walkies for generations to come. An intrepid team of dog lovers and dog experts came together to find a better way to feed their pets.” (https://tails.com/gb/about-us/) - Delivery cost: “Free standard shipping, with express options too.” (https://tails.com/gb/delivery-options/) - Who you're buying from: “Our company correspondence details, registered company number and ICO registration number are included in the introduction paragraph to these terms and conditions.” (https://tails.com/gb/terms/) ## Could not be checked this time - Social presence ## Cite Truth Signal, tails.com: truth score 94 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/tails.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: https://truthsignal.com/business/tails.com.json