step.com
Website
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Bank
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- Financial services or credit
- Domain age
- 28 years
- Address
- 300 S Ellsworth Ave, San Mateo
- Email address
- hello
@step.com - Phone number
- Not found
- Contact page
- Not found
- Website
- step.com
- Social media
Customer reviews
Summary
Is step.com legit and trustworthy? Truth score 78 out of 100, high truth signals: 6 of 10 public checks clear, 2 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
step.com's website address was registered 28 years ago, and is locked against transfer to someone else. Customers have left 1,283 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website, social media profiles or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- Its website address was registered 28 years ago.
- Great independent reputation · 1,283 reviews on Trustpilot, rated 4.0 stars out of 5.
- No malware or phishing warnings found for its website.
Not found
- Web history and authority information was not found from our checks.
- Social presence information was not found from our checks.
- Phone number information was not found from our checks.
Our technical team has been informed.
What they offer
Build credit, bank smarter, and grow your money with Step. No hidden fees, no minimums. Join 7M+ users taking control of their finances. Start free today.
Step offers support and help through their help page, which can be found in the sources below.
Latest YouTube video
Correct as of
How to check if step.com is legit
To check if step.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about step.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves the US
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its postcode is a US zip code
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage
Domain registrationIts website address was registered 28 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 28 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 3 of its pages: about, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page linked
- Yes
Quoted word for word from step.com.
- In their own words
- “Everyone deserves banking that supports their journey to financial independence. Step empowers you to build credit ̍ , invest ˆ , save, and achieve your financial goals. At Step, our goal has always been to improve the financial future of the next generation, and we couldn’t imagine a better partner to help us pursue that than the team at Beast Industries.” About page
Reputation and track record
Customer reviewsRated 4.0 stars out of 5 from 1,283 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 1,283 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people have visited its website since February 2021 or earlier
- It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity across the internet
- top 200,000 sites
Web history and authoritynothing known
nothing recorded
Social presenceIts website links to its profiles on Facebook, Instagram, LinkedIn, TikTok, X and YouTube
- Its YouTube channel has 136,000 subscribers and 498 videos, the latest uploaded on 17 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | 4,227 followers | |
| Profile | Unknown | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 136,000 subscribers |
| TikTok | Profile | 414,600 followers |
- YouTube channel
- 498 videos, 136,000 subscribers, last upload 17 Oct 2026
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “We do not sell or share this category of Personal Information.”
- Collects where you are.
- “When you use the App, we collect your Location Information through your device IP address, WiFi, Bluetooth, and, when you have enabled geolocation tracking, GPS coordinates (e.g., latitude/longitude) of your mobile device in order to help you locate in-network ATMs, enhance safety, and to detect and prevent fraud.”
- May make automated decisions or build a profile about you.
- “Opt Out of Certain Processing – The right to: (a) opt out of the processing of your Personal Information for purposes of targeted advertising, (b) opt out of the sale or sharing of your Personal Information; (c) limit the use of your sensitive Personal Information (if applicable), and (d) opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.”
- Says you can ask it to delete your data.
- “Deletion – The right to delete your Personal Information that we have collected or obtained, subject to certain exceptions.”
Tracking tools on its homepageNone named in its code
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
Uses Cookiebot to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 7 Jan 2027
- Nameservers
- ns-cloud-c1.googledomains.com
ns-cloud-c2.googledomains.com
ns-cloud-c3.googledomains.com
ns-cloud-c4.googledomains.com - Address
- 34.49.102.90
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