monzo.com

Website

monzo.com

Monzo | Open a Free AccountYour salary sorted into Pots. Your spare change turned into savings. Your money, doing what it should with Monzo.

monzo.com

One of the first images collected of this website on 6 Dec 1998

youtube.com

Monzo | Get busy living | Business expense cardsThe latest video on its YouTube channel

UnclaimedChecked on 24 Oct 2026, 11:58

Own this business? See what is holding the score back.

Truth score

Truth score 97 out of 100, High truth signals. Customer satisfaction: mostly satisfied

97/ 100

High truth signals

Top 1% of businesses we’ve checked

Business details

Category: Bank
Years in business: 11 years
Founded: 2015
Places to visit: 1 officeCardiff
Sells: Services
Sells to: The public
Kind of seller: Sells its own goods or services
Licensed trade: Financial services or credit
Domain age: 28 years
Address: Broadwalk House, 5 Appold Street, London, EC2A 2AG, England
Email address: help@monzo.com
Phone number: +44 800 088 4040
Contact page: Not found
Website: monzo.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot73,684 reviews4

App Store364,714 ratings4.9

Total73,684

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

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Summary

Is monzo.com legit and trustworthy? Truth score 97 out of 100, high truth signals: 9 of 11 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

monzo.com is run by Monzo Bank Limited, an active UK company registered at Companies House 11 years ago, and was founded in 2015. Its website address was registered 28 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 143,734 followers on Facebook. Customers have left 73,684 reviews on Trustpilot, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

An active UK company registered at Companies House, set up 11 years ago.
Its website address was registered 28 years ago.
It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 143,734 followers on Facebook.
Excellent independent reputation · 73,684 reviews on Trustpilot, rated 4.0 stars out of 5.
The postcode on its website matches its registered office at Companies House.
No malware or phishing warnings found for its website.

What they offer

Your salary sorted into Pots. Your spare change turned into savings. Your money, doing what it should with Monzo.

— Monzo, in their own words

Where to find them

1 office, in Cardiff

See it on OpenStreetMap

Position from OpenStreetMap contributors.

Getting help

Monzo offers support and help through their help page, which can be found in the sources below.

SourcesIts homepage Help centre

Latest YouTube video

Correct as of 24 Oct 2026, 11:58

How to check if monzo.com is legit

To check if monzo.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about monzo.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsAn active UK company registered at Companies House, set up 11 years ago

Its registered office at Companies House is Broadwalk House, 5 Appold Street, London, EC2A 2AG, England
Its latest accounts at Companies House run to 31 March 2026
Its directors and owners are named at Companies House
It has filed at Companies House regularly for the last five years, with no gap longer than 15 months

Country

Where the company is based: UK
Why we believe that: it is registered at Companies House as MONZO BANK LIMITED, its legal pages give an address in England and Wales, its postcode is a UK postcode, Wikipedia gives its headquarters as United Kingdom
Which countries the company serves: UK
Why we believe that: £ prices on its homepage

Registration

Companies House registration: Registered as MONZO BANK LIMITED
VAT number: Not found

Companies House register

Company found in official company register: Yes
Registered company name: MONZO BANK LIMITED
Company status: active
Company age: 11 years
Registered address: Broadwalk House, 5 Appold Street, London, EC2A 2AG, England
Accounts overdue: No
Confirmation statement overdue: No
Insolvency history: No
Registered office in dispute: No
Filing history consistent: Yes
Company type: Private limited company

Size and borrowing

Accounts filed: Full accountsThe most detailed kind a company files.
Secured loans (charges): 0No secured loans outstanding at Companies House.

From Wikipedia

Type (Wikipedia): privately held company
Industry: financial services
Founded: 2015
Area served: United Kingdom

SourcesCompanies House Wikipedia

Domain registrationIts website address was registered 28 years ago

Its website address is locked against being transferred to someone else

Domain age: 28 years
Domain transfer lock enabled: Yes

Website detailsWe read 3 of its pages: about, terms and privacy

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +44 800 088 4040
Contact page linked: Yes
Sources agreeing on postcode: 2

What its pages say

Quoted word for word from monzo.com.

In their own words: “The Financial Conduct Authority requires us to publish the following information about our personal current accounts. The Financial Conduct Authority requires us to publish the following information about our personal current accounts. Note : This is a list of common queries.” About page
Who you're buying from: “Registered Office: Broadwalk House, 5 Appold St, London EC2A 2AG.” Terms page

SourcesHomepage Privacy page Terms page About page

Reputation and track record

Customer reviewsRated 4.0 stars out of 5 from 73,684 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4 out of 5	73,684
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not found
Google	Not checked

App StoreIts app, Monzo Bank - Mobile Banking, is on Apple's App Store, rated 4.9 out of 5 from 364,714 ratings. App ratings are not counted as reviews.

App: Monzo Bank - Mobile Banking
App Store page: https://apps.apple.com/gb/app/monzo-bank-mobile-banking/id1052238659
App Store rating: 4.9 out of 5
App Store ratings: 364,714

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier
It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 50,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 20,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 27 years ago

Website archive history: 27 years
Wikipedia page: yes

SourcesFirst archived copy Wikipedia

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 143,734 followers on Facebook

Its YouTube channel has 15,400 subscribers and 116 videos, the latest uploaded on 28 Sep 2026

Platform	Profile	Audience
Facebook	Profile	143,734 followers
Instagram	Profile	125,000 followers
X	Profile	Unknown
LinkedIn	Profile	Unknown
YouTube	Profile	15,400 subscribers
TikTok	Profile	118,100 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 402,234 followers in total
YouTube channel: 116 videos, 15,400 subscribers, last upload 28 Sep 2026

What data this site collects about you

What its privacy policy says5 points in plain English

Our words, with its own sentence under each.

May send your data to other countries.: “We may store the data we collect from you outside the UK, or transfer it to organisations outside the UK.”
May check your details with credit or fraud-prevention agencies.: “Please note, references to Flex, Loans, overdraft and data sharing to and from credit reference agencies do not apply to under 18s.”
May make automated decisions or build a profile about you.: “ask us to review an automated decision.”
Says how long it keeps your data.: “We’ll keep your information for 10 years after your account closes, in case we need to respond to a legal claim.”
Has a data protection officer you can contact.: “You can also reach our Data Protection Officer (DPO) at [email protected] .”

SourceIts privacy policy

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.