Summary
Get MarkdownIs smartfares.com legit and trustworthy? Truth score 80 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 23 years ago, and is locked against transfer to someone else. It is on 2 social media platforms (Instagram and LinkedIn), with its largest audience of 712 followers on Instagram. Customers have left 12,767 reviews on SmartCustomer, averaging 4.2 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 14 reviews on Reviews.io average only 1.0 stars out of 5. We could not find an address or an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read 4 of its pages · contact, about, terms and privacy.
- Its website address was registered 23 years ago.
- It is on 2 social media platforms (Instagram and LinkedIn); the largest audience is 712 followers on Instagram.
- Excellent independent reputation · 12,767 reviews on SmartCustomer, rated 4.2 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A low number of independent reviews (14 on Reviews.io), but it falls short with only 1.0 stars out of 5.
Not found
- Address information was not found from our checks.
- Email address information was not found from our checks.
How to check if smartfares.com is legit
1 be cautious · 7 clear · 2 for informationTo check if smartfares.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about smartfares.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US · BBB rating A+For information
- The Better Business Bureau rates it A+, and accredits it; 40 of its 107 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its terms are governed by the laws of California, its phone number starts +1, its Better Business Bureau profile is a US listing
- Better Business Bureau profile
- Found
- BBB rating
- A+
- BBB accredited
- Yes
- BBB complaints closed in three years
- 107
- BBB complaints closed in twelve months
- 44
- BBB complaints resolved to the customer's satisfaction
- 40
- BBB complaint types
- Product Issues: 75, Service or Repair Issues: 21, Billing Issues: 6, Sales and Advertising Issues: 4, Order Issues: 1
- BBB customer reviews
- 20
- BBB business started
- 28 Oct 2010
- BBB file opened
- 18 Jul 2011
Domain registrationIts website address was registered 23 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 23 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 4 of its pages: contact, about, terms and privacyClear
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- +1 858-256-7201
Quoted word for word from smartfares.com.
- Phone support
- “Call us 24 hours a day, 7 days a week.” Contact page
- In their own words
- “Call now to get unpulished fares from our professional travel experts. Call now to get unpulished fares from our professional travel experts. SmartFares is a travel reservation service that specializes in providing consumers with the best fares available in the marketplace.” About page
Customer reviewsTrustpilot 3.9 stars from 59,000 reviews · SmartCustomer 4.2 stars from 12,767 reviews · Reviews.io 1.0 stars from 14 reviewsBe cautious
- Rated 1.0 stars out of 5 from 14 reviews on Reviews.io
- Rated 4.2 stars out of 5 from 12,767 reviews on SmartCustomer
- Rated 3.9 stars out of 5 from 59,000 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 3.9 out of 5 | 59,000 |
| SmartCustomer | 4.2 out of 5 | 12,767 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 1.0 out of 5 | 14 |
| Feefo | Not found |
- Independent review platforms
- 3
- Reviews.io rating
- 1.0 out of 5
- Reviews.io review count
- 14
- SmartCustomer rating
- 4.2 out of 5
- SmartCustomer review count
- 12,767
- Trustpilot rating
- 3.9 out of 5
- Trustpilot review count
- 59,000
Visitor trafficReal people have visited its website since February 2021 or earlierFor information
- Popularity among Chrome users
- top 1,000,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 7
- Traffic pattern
- intermittent
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Web history and authorityThe Internet Archive first saved a copy of its website 25 years agoClear
- Website archive history
- 25 years
- Wikipedia page
- no
Social presenceIt is on 2 social media platforms (Instagram and LinkedIn); the largest audience is 712 followers on InstagramClear
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blockedClear
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 28 Dec 2026
- Nameservers
- dina.ns.cloudflare.com
ian.ns.cloudflare.com - Address
- 104.26.1.31
172.67.75.107
104.26.0.31
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