shutterfly.com
Website
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Photo printing and personalised gifts online
- Founded
- 1999
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 27 years
- Address
- 10 Almaden Blvd., Suite 900, San Jose, CA 95113
- Email address
- Not found
- Phone number
- +1 877-284-9610
- Contact page
- Not found
- Website
- shutterfly.com
- Social media
Customer reviews
Summary
Is shutterfly.com legit and trustworthy? Truth score 87 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
We read 4 of its pages: returns, delivery, terms and privacy. Its website address was registered 27 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website. Be cautious: its 987 reviews on SmartCustomer average only 1.8 stars out of 5. Its 49 reviews on Reviews.io average only 2.51 stars out of 5. We could not find an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 4 of its pages · returns, delivery, terms and privacy.
- Its website address was registered 27 years ago.
- It is among the 10,000 most-visited sites on the internet (Cloudflare Radar).
- No malware or phishing warnings found for its website.
Be cautious
- A substantial number of independent reviews (987 on SmartCustomer), but it falls short with only 1.8 stars out of 5.
- A low number of independent reviews (49 on Reviews.io), but it falls short with only 2.51 stars out of 5.
Not found
- Email address information was not found from our checks.
Our technical team has been informed.
What they offer
Shop Shutterfly for custom photo books, prints, cards, invitations, gifts, wall art, calendars, and more. Personalize your favorite moments with high-quality, meaningful photo products.
- Best for
- “Perfect for any occasion, these gifts show thought and effort.” Its homepage
Shutterfly offers support and help through their help page, which can be found in the sources below.
- Promises
- 100% Happiness Guaranteed
How to check if shutterfly.com is legit
To check if shutterfly.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about shutterfly.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves the US; founded in 1999 (Wikipedia)
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its legal pages give an address in United States, its phone number starts +1, its postcode is a US zip code
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, its structured data names the area it serves
- Type (Wikipedia)
- corporation
- Founded
- 1999
Domain registrationIts website address was registered 27 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 27 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 4 of its pages: returns, delivery, terms and privacy
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 877-284-9610
- Contact page linked
- Yes
Quoted word for word from shutterfly.com.
- Delivery cost
- “We regularly offer promo codes and provide free shipping for specific orders and various other sales, discounts, and offers, all of which can be used on our personalized products and custom gifts.” Delivery page
Reputation and track record
Customer reviews2,938 reviews across 3 platforms, rated 1.8 to 2.51 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 1,902 |
| SmartCustomer | 1.8 out of 5 | 987 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 2.51 out of 5 | 49 |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficIts visitor numbers jumped suddenly into the top 5,000 websites by November 2025: a burst of traffic rather than a steady history
- It is among the 10,000 most-visited sites on the internet (Cloudflare Radar)
- Real people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- top 50,000 to top 5,000 by 2025-11
- Rank drop in the last 12 months
- top 5,000 to top 50,000 by 2026-02
- Popularity across the internet
- top 10,000 sites
Web history and authorityFound: wikipedia page
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 159,200 followers on TikTok
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 2 Feb 2027
- Nameservers
- ns-1311.awsdns-35.org
ns-1953.awsdns-52.co.uk
ns-382.awsdns-47.com
ns-813.awsdns-37.net - Address
- 52.4.200.121
54.197.208.166
3.225.191.109