Truth score 75 out of 100, High truth signals. Customer satisfaction: not enough reviews to say

75/ 100

Truth score

High truth signals

Customer satisfactionNot enough reviews to sayFrom independent reviews, weighed by their number

BBB19 of 68 resolvedA+

sequencing.com

Unclaimed

Rating: Not found
Reviews: 747 reviews
Years in business: 28 years
Address: 680 E Colorado Blvd Suite 180, Pasadena
Email address: support@sequencing.com
Phone number: +1 833-544-0001
Contact page: sequencing.com/contact/contact-us
Website: sequencing.com

sequencing.com

Genetic Testing: DNA Testing for Health, Wellness & Ancestry | SequencingEverything you need to transform your DNA into clear solutions for better health. Whole genome sequencing kits + DNA Reports + Privacy Forever protection.

Checked on 14 Oct 2026, 13:15

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Summary

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Is sequencing.com legit and trustworthy? Truth score 75 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: not enough reviews to say.

sequencing.com's website address was registered 28 years ago, and is locked against transfer to someone else. It has 747 reviews on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find a customer rating.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

Its website address was registered 28 years ago.
747 reviews on Trustpilot.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.

Not found

Rating information was not found from our checks.

How to check if sequencing.com is legit

8 clear · 2 for information

To check if sequencing.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about sequencing.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US · BBB rating A+For information

The Better Business Bureau rates it A+, and accredits it; 19 of its 68 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
Which countries the company serves: US
Why we believe that: $ prices on its homepage

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: A+
BBB accredited: Yes
BBB complaints closed in three years: 68
BBB complaints closed in twelve months: 25
BBB complaints resolved to the customer's satisfaction: 19
BBB complaint types: Service or Repair Issues: 25, Product Issues: 18, Billing Issues: 8, Sales and Advertising Issues: 8, Customer Service Issues: 4, Order Issues: 4, Delivery Issues: 1
BBB customer reviews: 60
BBB business started: 7 Nov 2013
BBB file opened: 25 Mar 2019

SourcesBBB profile

Domain registrationIts website address was registered 28 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 28 years
Domain transfer lock enabled: Yes

Website detailsWe read 4 of its pages: contact, about, terms and privacyClear

Company contact email is available
Company contact phone number is available

Pages foundContact About Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: +1 833-544-0001

What its pages say

Quoted word for word from sequencing.com.

In their own words: “We provide everything you need to easily access and understand your genes. This includes free, unlimited storage of your DNA data as well as unique tools and enhanced reports that transform your DNA data into clear solutions for better health. Genetic tests are becoming easier and cheaper to get.” About page

SourcesHomepage About page Contact page Terms page Privacy page

Reputation and track record

Customer reviews747 reviews on TrustpilotClear

Platform	Rating	Reviews
Trustpilot	Unknown	747
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found

Independent review platforms: 1
Trustpilot review count: 747

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier

Google Chrome usage data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Web history and authorityThe Internet Archive first saved a copy of its website 25 years agoClear

Website archive history: 25 years
Wikipedia page: no

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 51,007 followers on FacebookClear