roku.com
Website
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Truth score
Business details
- Founded
- 2002
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 22 years
- Email address
- accessibility
@roku.com - Phone number
- +1 408-556-9391
- Contact page
- roku.com/
about/ contact - Website
- roku.com
Customer reviews, accreditations and complaints
Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page, which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.
Summary
Is roku.com legit and trustworthy? Truth score 92 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: mostly dissatisfied, medium confidence.
We read 3 of its pages: contact, about and terms. Its website address was registered 22 years ago, and is locked against transfer to someone else. It is among the 200 most-visited sites on the internet (Cloudflare Radar). Customers have left 1 reviews on Reviews.io, averaging 5.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 130 reviews on SmartCustomer average only 1.9 stars out of 5.
Positives
- We read 3 of its pages · contact, about and terms.
- Its website address was registered 22 years ago.
- It is among the 200 most-visited sites on the internet (Cloudflare Radar).
- A not fully established independent reputation · 1 reviews on Reviews.io, rated 5.0 stars out of 5.
- No malware or phishing warnings found for its website.
Be cautious
- A substantial number of independent reviews (130 on SmartCustomer), but it falls short with only 1.9 stars out of 5.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
What they offer
Roku provides the simplest way to stream entertainment to your TV. On your terms. With more channels than any other streaming player.
Latest YouTube video
Correct as of
How to check if roku.com is legit
To check if roku.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about roku.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves 5 countries; founded in 2002 (Wikipedia)
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its phone number starts +1, its postcode is a US zip code, OpenData.org's record puts its head office in 1701 Junction Ct Ste 100, San Jose, CA, 95112, USA, its Better Business Bureau profile is a US listing
- Which countries the company serves
- Canada, France, UK, Mexico, US
- Why we believe that
- $ prices on its homepage, its structured data names the area it serves
- Legal Entity Identifier (LEI)
- 549300KR6ITU0YIR1T71
- SEC registration (CIK)
- 0001428439
- Type (Wikipedia)
- Delaware corporation
- Industry
- consumer electronics industry
- Founded
- 2002
- Employees
- 817
- Revenue
- 512760000 United States dollar
- Listed name
- ROKU INC
- Head office (OpenData.org)
- 1701 Junction Ct Ste 100, San Jose, CA, 95112, USA
- Number of locations
- 2
Domain registrationIts website address was registered 22 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 22 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 3 of its pages: contact, about and terms
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 408-556-9391
- Contact page found
- Yes
- Hosting company
- Cloudflare, Inc.
- Ways to contact them
- +1 408-556-9391, [email protected]
- In their own words
- “Founded by Anthony Wood, Roku pioneered streaming to the TV. Our mission is to be the streaming platform that connects and benefits the entire TV ecosystem around the world. Today, Roku streaming devices are used by millions of consumers in North America, Latin America, and parts of Europe.”
Search engines and AILets in every search engine and AI tool
Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.
All allowed
- Google Search
- Allowed by defaultGooglebot
- Bing
- Allowed by defaultBingbot
All allowed
- OpenAI
- Allowed by defaultGPTBot
- Anthropic
- Allowed by defaultClaudeBot
- Google AI
- Allowed by defaultGoogle-Extended
- Apple AI
- Allowed by defaultApplebot-Extended
- Common Crawl
- Allowed by defaultCCBot
- Meta
- Allowed by defaultmeta-externalagent
- ByteDance (TikTok)
- Allowed by defaultBytespider
All allowed
- ChatGPT search
- Allowed by defaultOAI-SearchBot
- ChatGPT
- Allowed by defaultChatGPT-User
- Claude search
- Allowed by defaultClaude-SearchBot
- Claude
- Allowed by defaultClaude-User
- Perplexity
- Allowed by defaultPerplexityBot
Reputation and track record
Customer reviews, accreditations and complaints6,422,741 reviews across 3 platforms, rated 1.9 to 5.0 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| SmartCustomer | 1.9 out of 5 stars | 130 |
| Reviews.io | 5.0 out of 5 stars | 1 |
| Total | 4.7 out of 5 stars | 6,422,741 |
App StoreIts app, Roku Remote (Official), is on Apple's App Store, rated 4.7 out of 5 from 6,422,610 ratings, counted in the reviews total.
- App
- Roku Remote (Official)
- App Store rating
- 4.7 out of 5
- App Store ratings
- 6,422,610
Visitor trafficIt is among the 200 most-visited sites on the internet (Cloudflare Radar)
- Real people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 200 sites
Share of people looking up roku.com, by country, over the last 2 days.
- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen
- 1United States82.8%
- 2Brazil6.8%
- 3Mexico4.2%
- 4Canada1.9%
- 5Argentina0.8%
- 6France0.6%
- 7United Kingdom0.6%
- 8Puerto Rico0.3%
- 9Colombia0.3%
- 10Venezuela0.3%
Top 10 of 100 countries.
Web history and authorityThe Internet Archive first saved a copy of its website 27 years ago
- Website archive history
- 27 years
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X.com and YouTube); the largest audience is 217,000 followers on Instagram
YouTube Data35,072 views a video, 5 views a day and a new video every 7685.0 days
- Views per video35,072 views ÷ 1 videos
- 35,072
- Views a day35,072 views ÷ 7,685 days
- 5
- Views per subscriber35,072 views ÷ 5,440 subscribers
- 6
- New subscribers a day5,440 subscribers ÷ 7,685 days
- 1
- Subscribers per 1,000 views5,440 subscribers ÷ 35,072 views × 1,000
- 155.1
- Subscribers per video5,440 subscribers ÷ 1 videos
- 5,440
- Days between videos7,685 days ÷ 1 videos
- 7685.0
- Channel age28 October 2005 to 12 November 2026
- 21 years 0 months
- Subscribers
- 5,440
- Views
- 35,072
- Videos
- 1
- Started
- 28 October 2005
- Country
- Not stated
- Language
- Not stated
- Topics
- Not stated
- Made for children
- Not stated
- Website in its description
- Not stated
- Trailer
- Yes
What data this site collects about you
Tracking tools on its homepageGoogle Analytics and Google Tag Manager
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Analytics
- Counts your visits and what you look at.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None found
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 5 Feb 2027
- Nameservers
- ns-1104.awsdns-10.org
ns-144.awsdns-18.com
ns-1935.awsdns-49.co.uk
ns-764.awsdns-31.net - Address
- 162.159.135.11
162.159.136.11
Proof of ownership
What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.
DNS recordNot added yet+3 possible
- What we check
- A record the business adds in its domain's settings. Only someone who runs the website can add one.
- When we check
- On every check. The points stay only while the record is there.
- Points
- 0 of 3 added
Email at its own domainNot added yet+1 possible
- What we check
- That someone at the business has confirmed an email address at its own website's domain.
- When we check
- When the address is confirmed. It counts from then on.
- Points
- 0 of 1 added
Lets our checker read itNot added yet+1 possible
- What we check
- That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
- When we check
- On every check. The point stays only while the file allows it.
- Points
- 0 of 1 added
Something wrong on this report? Dispute this page. Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.
