- [Home](https://truthsignal.com/) - [Business](https://truthsignal.com/business) - Roku # roku.com Markdown: [Snapshot](https://truthsignal.com/business/roku.com/snapshot.md) [Full report](https://truthsignal.com/business/roku.com/report.md) ## Website roku.com Roku – Streaming devices, smart TVs, smart home & audio products | Roku Roku provides the simplest way to stream entertainment to your TV. On your terms. With more channels than any other streaming player. youtube.com [We've Moved](https://www.youtube-nocookie.com/embed/n_yqgPQTqYw) We've Moved The latest video on its YouTube channel Checked on 12 Nov 2026, 21:23 Unclaimed Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score. ## Truth score Truth score 92 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied 92 / 100 High truth signals Top 5% of businesses we’ve checked ## Business details Founded: 2002 Sells: Physical goods Sells to: The public Kind of seller: Sells its own goods or services Licensed trade: No licence normally needed Domain age: 22 years Address: [1155 Coleman Avenue, San Jose](https://www.google.com/maps/search/?api=1&query=1155%20Coleman%20Avenue%2C%20San%20Jose) Email address: accessibility@roku.com Phone number: [+1 408-556-9391](tel:+1%20408-556-9391) Contact page: [roku.com/about/contact](https://roku.com/about/contact) Website: [roku.com](https://roku.com/?utm_source=truthsignal.com&utm_medium=referral) Social media: [Facebook](https://www.facebook.com/roku) [Instagram](https://www.instagram.com/rokuplayer) [X.com](https://twitter.com/rokuplayer) [LinkedIn](https://www.linkedin.com/company/roku/) [TikTok](https://www.tiktok.com/@roku) [YouTube](https://www.youtube.com/roku) ## Customer reviews, accreditations and complaints Site Reviews Rating [SmartCustomer](https://www.smartcustomer.com/reviews/roku.com) · Read 12 November 2026 · 130 reviews · 1.9 out of 5 stars [Reviews.io](https://www.reviews.io/company-reviews/store/roku-com) · Read 12 November 2026 · 1 reviews · 5.0 out of 5 stars [App Store](https://apps.apple.com/us/app/roku-remote-official/id482066631) · Read 12 November 2026 · 6,422,610 ratings · 4.7 out of 5 stars Total 6,422,741 4.7 out of 5 stars Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://www.trustpilot.com/review/www.roku.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here. [Better Business Bureau](https://www.bbb.org/us/ca/san-jose/profile/wholesale-electronic-supplies/roku-inc-1216-223541) Customer satisfaction Mostly dissatisfied · Medium confidence · From 131 reviews on 2 independent review sites App experience Mostly satisfied · High confidence · From 6,422,610 ratings on the App Store ## Summary Is roku.com legit and trustworthy? Truth score 92 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: mostly dissatisfied, medium confidence. We read 3 of its pages: contact, about and terms. Its website address was registered 22 years ago, and is locked against transfer to someone else. It is among the 200 most-visited sites on the internet (Cloudflare Radar). Customers have left 1 reviews on Reviews.io, averaging 5.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 130 reviews on SmartCustomer average only 1.9 stars out of 5. ### Positives - We read 3 of its pages · contact, about and terms. - Its website address was registered 22 years ago. - It is among the 200 most-visited sites on the internet (Cloudflare Radar). - A not fully established independent reputation · 1 reviews on [Reviews.io](https://www.reviews.io/company-reviews/store/roku-com), rated 5.0 stars out of 5. - No malware or phishing warnings found for its website. ### Be cautious - A substantial number of independent reviews (130 on [SmartCustomer](https://www.smartcustomer.com/reviews/roku.com) ), but it falls short with only 1.9 stars out of 5. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ### What they offer Roku provides the simplest way to stream entertainment to your TV. On your terms. With more channels than any other streaming player. — Roku, in their own words Sources [Its homepage](https://roku.com/) ### Latest YouTube video [We've Moved](https://www.youtube-nocookie.com/embed/n_yqgPQTqYw) Correct as of 12 Nov 2026, 21:23 ### How to check if roku.com is legit To check if roku.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about roku.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit). ### Who they are Company details Based in the US; serves 5 countries; founded in 2002 (Wikipedia) Country Where the company is based: US Why we believe that: the site's structured data states its country, its phone number starts +1, its postcode is a US zip code, OpenData.org's record puts its head office in 1701 Junction Ct Ste 100, San Jose, CA, 95112, USA, its Better Business Bureau profile is a US listing Which countries the company serves: Canada, France, UK, Mexico, US Why we believe that: $ prices on its homepage, its structured data names the area it serves Registration Legal Entity Identifier (LEI): 549300KR6ITU0YIR1T71 SEC registration (CIK): 0001428439 From Wikipedia Type (Wikipedia): Delaware corporation Industry: consumer electronics industry Founded: 2002 Employees: 817 Revenue: 512760000 United States dollar From OpenData.org Listed name: ROKU INC Locations Head office (OpenData.org): 1701 Junction Ct Ste 100, San Jose, CA, 95112, USA Number of locations: 2 Business databases Crunchbase: [https://www.crunchbase.com/organization/roku](https://www.crunchbase.com/organization/roku) Sources [Wikipedia](https://en.wikipedia.org/wiki/Roku%2C_Inc.) Domain registration Its website address was registered 22 years ago - Its website address is locked against being transferred to someone else Domain age: 22 years Domain transfer lock enabled: Yes Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=roku.com) Website details We read 3 of its pages: contact, about and terms - Company contact email is available HTTPS enabled: Yes Contact phone number found: [+1 408-556-9391](tel:+14085569391) Contact page found: Yes Hosting company: Cloudflare, Inc. What its pages say Ways to contact them: [+1 408-556-9391](tel:+14085569391), [accessibility@roku.com](mailto:accessibility@roku.com) In their own words: “Founded by Anthony Wood, Roku pioneered streaming to the TV. Our mission is to be the streaming platform that connects and benefits the entire TV ecosystem around the world. Today, Roku streaming devices are used by millions of consumers in North America, Latin America, and parts of Europe.” Sources [Homepage](https://roku.com/) [Contact page](https://roku.com/about/contact) [About page](https://roku.com/about/company) [Terms page](https://roku.com/legal) Search engines and AI Lets in every search engine and AI tool Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question. Search engines All allowed Google Search: Allowed by default Googlebot Bing: Allowed by default Bingbot AI training All allowed OpenAI: Allowed by default GPTBot Anthropic: Allowed by default ClaudeBot Google AI: Allowed by default Google-Extended Apple AI: Allowed by default Applebot-Extended Common Crawl: Allowed by default CCBot Meta: Allowed by default meta-externalagent ByteDance (TikTok): Allowed by default Bytespider AI answers All allowed ChatGPT search: Allowed by default OAI-SearchBot ChatGPT: Allowed by default ChatGPT-User Claude search: Allowed by default Claude-SearchBot Claude: Allowed by default Claude-User Perplexity: Allowed by default PerplexityBot Sources [robots.txt](https://roku.com/robots.txt) ### Reputation and track record Customer reviews, accreditations and complaints 6,422,741 reviews across 3 platforms, rated 1.9 to 5.0 out of 5 Platform · Rating · Reviews [Trustpilot](https://www.trustpilot.com/review/www.roku.com) · Unknown · Unknown [SmartCustomer](https://www.smartcustomer.com/reviews/roku.com) · 1.9 out of 5 stars · 130 [Reviews.io](https://www.reviews.io/company-reviews/store/roku-com) · 5.0 out of 5 stars · 1 Total · 4.7 out of 5 stars · 6,422,741 [Better Business Bureau](https://www.bbb.org/us/ca/san-jose/profile/wholesale-electronic-supplies/roku-inc-1216-223541) App Store Its app, Roku Remote (Official), is on Apple's App Store, rated 4.7 out of 5 from 6,422,610 ratings, counted in the reviews total. App: Roku Remote (Official) App Store page: [https://apps.apple.com/us/app/roku-remote-official/id482066631](https://apps.apple.com/us/app/roku-remote-official/id482066631) App Store rating: 4.7 out of 5 App Store ratings: 6,422,610 Visitor traffic It is among the 200 most-visited sites on the internet (Cloudflare Radar) - Real people visited its website in 24 of the last 24 months - Real people have visited its website since February 2021 or earlier Monthly visitor data Popularity among Chrome users: top 50,000 sites First known user traffic: Feb 2021 or earlier Months with real traffic, of the last 24: 24 Traffic pattern: sustained Rank jump in the last 12 months: none Rank drop in the last 12 months: none Cloudflare Radar Popularity across the internet: top 200 sites Where its visitors are Share of people looking up roku.com, by country, over the last 2 days. - Over 50% - 5 to 50% - 1 to 5% - 0.2 to 1% - Under 0.2% - None seen - 1 United States 82.8% - 2 Brazil 6.8% - 3 Mexico 4.2% - 4 Canada 1.9% - 5 Argentina 0.8% - 6 France 0.6% - 7 United Kingdom 0.6% - 8 Puerto Rico 0.3% - 9 Colombia 0.3% - 10 Venezuela 0.3% Top 10 of 100 countries. Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/roku.com) Web history and authority The Internet Archive first saved a copy of its website 27 years ago Website archive history: 27 years Sources [First archived copy](https://web.archive.org/web/19990125/roku.com) Social presence It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X.com and YouTube); the largest audience is 217,000 followers on Instagram Found · Platform · Audience Found by Truth Signal · [Facebook](https://www.facebook.com/roku) · Unknown Found by Truth Signal · [Instagram](https://www.instagram.com/rokuplayer) · 217,000 followers Found by Truth Signal · [X.com](https://twitter.com/rokuplayer) · Unknown Found by Truth Signal · [LinkedIn](https://www.linkedin.com/company/roku/) · Unknown Found by Truth Signal · [YouTube](https://www.youtube.com/roku) · 5,440 subscribers Found by Truth Signal · [TikTok](https://www.tiktok.com/@roku) · 197,700 followers · · 420,140 followers total YouTube channel: 1 videos, 5,440 subscribers, last upload 14 Oct 2014 YouTube Data 35,072 views a video, 5 views a day and a new video every 7685.0 days [roku](https://www.youtube.com/@roku) @roku Views per video 35,072 views ÷ 1 videos: 35,072 Views a day 35,072 views ÷ 7,685 days: 5 Views per subscriber 35,072 views ÷ 5,440 subscribers: 6 New subscribers a day 5,440 subscribers ÷ 7,685 days: 1 Subscribers per 1,000 views 5,440 subscribers ÷ 35,072 views × 1,000: 155.1 Subscribers per video 5,440 subscribers ÷ 1 videos: 5,440 Days between videos 7,685 days ÷ 1 videos: 7685.0 Channel age 28 October 2005 to 12 November 2026: 21 years 0 months Subscribers: 5,440 Views: 35,072 Videos: 1 Started: 28 October 2005 Country: Not stated Language: Not stated Topics: Not stated Made for children: Not stated Website in its description: Not stated Trailer: Yes Sources [Its YouTube channel](https://www.youtube.com/@roku) [YouTube Terms of Service](https://www.youtube.com/t/terms) Read 12 November 2026 ### What data this site collects about you Tracking tools on its homepage Google Analytics and Google Tag Manager Named in its homepage's code when we read it. Others may load later, so this list may not be complete. Google Analytics: Counts your visits and what you look at. Google Tag Manager: Loads other tracking tools, which may not be listed here. Source [Its homepage](https://roku.com/) ### Safety Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. Malware or phishing threat status: None found Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory) Data breach history No known data breach involving the company Known data breaches found: 0 Sources [Have I Been Pwned](https://haveibeenpwned.com/) Domain and email security Its email is protected: mail forged in its name is blocked Email MX records: Yes SPF record: Yes DKIM key: Yes DMARC record: Yes DMARC policy: reject Certificate Security certificate browsers warn about: No Certificate issuer: Google Trust Services Certificate type: DV Certificate expires: 5 Feb 2027 Hosting Nameservers: ns-1104.awsdns-10.org ns-144.awsdns-18.com ns-1935.awsdns-49.co.uk ns-764.awsdns-31.net Address: 162.159.135.11 162.159.136.11 Sources [Its DNS records](https://dns.google/query?name=roku.com&rr_type=TXT) ### Proof of ownership What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it. DNS record Not added yet +3 possible What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one. When we check: On every check. The points stay only while the record is there. Points: 0 of 3 added Source roku.com's DNS records Run roku.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/roku.com) Email at its own domain Not added yet +1 possible What we check: That someone at the business has confirmed an email address at its own website's domain. When we check: When the address is confirmed. It counts from then on. Points: 0 of 1 added Source Truth Signal's own records Run roku.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/roku.com) Lets our checker read it Not added yet +1 possible What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website. When we check: On every check. The point stays only while the file allows it. Points: 0 of 1 added Source roku.com/robots.txt Run roku.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/roku.com) Points added to its truth score 0 of 5 Is this your business? Get the code to show this score on your website Truth Signal truth score for roku.com The badge always shows your latest score and links to your full report. Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=roku.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then. ### Change over time - Truth score - Social Followers - Data points [Register / log in to view](https://truthsignal.com/login?to=/business/roku.com%23change) ## Past reports The report as it read each month, newest first: - 2026-11: truth score 92, High: https://truthsignal.com/business/roku.com/report/2026-11.md ## How the customers' Total rating is worked out Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures: (7 × 3.5 + 1.9 × 130 (SmartCustomer) + 5 × 1 (Reviews.io) + 4.7 × 6,422,610 (App Store)) ÷ (7 + 6,422,741) = 4.7, to one decimal place ## Cite Truth Signal, Roku: truth score 92 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/roku.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/roku.com.json