Summary
Get MarkdownIs rakuten.com legit and trustworthy? Truth score 82 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.
rakuten.com's website address was registered 29 years ago, and is locked against transfer to someone else. It is among the 2,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 119 reviews on Reviews.io average only 2.18 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau does not rate it: not enough information, which the BBB says is not a mark against a business (Complaints against this business are handled by another BBB). We could not find an address, an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- Its website address was registered 29 years ago.
- It is among the 2,000 most-visited sites on the internet (Cloudflare Radar).
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A substantial number of independent reviews (119 on Reviews.io), but it falls short with only 2.18 stars out of 5.
- The Better Business Bureau does not rate it (Complaints against this business are handled by another BBB), and does not accredit it.
Not found
- Address information was not found from our checks.
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
How to check if rakuten.com is legit
1 be cautious · 7 clear · 2 for informationTo check if rakuten.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about rakuten.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US · BBB: not ratedFor information
- The Better Business Bureau does not rate it (Complaints against this business are handled by another BBB), and does not accredit it
- Where the company is based
- US
- Why we believe that
- its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage
- Better Business Bureau profile
- Found
- BBB rating
- Not Rated
- BBB accredited
- No
- BBB complaints closed in three years
- 0
- BBB customer reviews
- 0
- BBB reasons for rating
- Complaints against this business are handled by another BBB
- BBB file opened
- 12 Nov 2014
Domain registrationIts website address was registered 29 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 29 years
- Domain transfer lock enabled
- Yes
Website detailsFound: https enabled, contact page found, privacy page foundClear
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- Not found
Customer reviews23,579 reviews on Trustpilot · SmartCustomer 3.1 stars from 2,122 reviews · Reviews.io 2.18 stars from 119 reviewsBe cautious
- Rated 3.1 stars out of 5 from 2,122 reviews on SmartCustomer
- 23,579 reviews on Trustpilot
- Rated 2.18 stars out of 5 from 119 reviews on Reviews.io
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 23,579 |
| SmartCustomer | 3.1 out of 5 | 2,122 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 2.18 out of 5 | 119 |
| Feefo | Not found |
- Independent review platforms
- 3
- Reviews.io rating
- 2.18 out of 5
- Reviews.io review count
- 119
- SmartCustomer rating
- 3.1 out of 5
- SmartCustomer review count
- 2,122
- Trustpilot review count
- 23,579
Visitor trafficIt is among the 2,000 most-visited sites on the internet (Cloudflare Radar)For information
- Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 2,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 26 years agoClear
- Website archive history
- 26 years
- Wikipedia page
- no
Social presenceIt is on 4 social media platforms (Facebook, Instagram, LinkedIn and X); the largest audience is 934,686 followers on FacebookClear
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Certificate issuer
- DigiCert Inc
- Certificate type
- OV
- Certificate expires
- 13 Mar 2027
- Nameservers
- a1-60.akam.net
a12-67.akam.net
a18-64.akam.net
a2-65.akam.net
a3-66.akam.net
a5-67.akam.net - Address
- 216.238.190.102
216.238.190.103
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