pura.com
Website
Pura — Smart Home Fragrance Diffusers & Premium ScentsShop Pura's collection of luxury home fragrances, diffusers, and signature scents.
Pura — Smart Home Fragrance Diffusers & Premium ScentsShop Pura's collection of luxury home fragrances, diffusers, and signature scents.
Own this business? See what is holding the score back.
Truth score
Business details
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 31 years
- Address
- 729 N 1500 W Orem, Utah 84057
- Email address
- support
@pura.com - Phone number
- Not found
- Contact page
- Not found
- Website
- pura.com
- Social media
Customer reviews
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<a href="https://truthsignal.com/business/pura.com"
title="See the full Truth Signal report on pura.com">
<img src="https://truthsignal.com/business/pura.com/badge.svg"
alt="Truth Signal truth score for pura.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Is pura.com legit and trustworthy? Truth score 54 out of 100, mixed truth signals: 5 of 11 public checks clear, 1 not found, 5 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.
pura.com's website address was registered 31 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find an archive history for its website or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- Its website address was registered 31 years ago.
- No malware or phishing warnings found for its website.
Not found
- Web history, truth checks and authority information was not found from our checks.
- Phone number information was not found from our checks.
Our technical team has been informed.
What they offer
Shop Pura's collection of luxury home fragrances, diffusers, and signature scents.
Pura — Smart Home Fragrance Diffusers & Premium Scents offers support and help through their help page, which can be found in the sources below.
- Promises
- Pura Promise
How to check if pura.com is legit
To check if pura.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about pura.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves the US
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its postcode is a US zip code
- Which countries the company serves
- US
- Why we believe that
- its delivery page says it ships to the US
Domain registrationIts website address was registered 31 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 31 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, returns, delivery, cancellation, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Contact page
Quoted word for word from pura.com.
- How long you have to return
- “Within the First 30 Days of Signing Up : You will have 30 days from your Subscription Billing Date to cancel and return the Discounted Pura Device without additional charge, provided that you will still be responsible for any outstanding fees for fragrances shipped to you prior to your cancellation.” Returns page
- Do returns cost anything
- “To cancel, contact Customer Care by emailing [email protected] or through our Help Center to initiate the cancellation process and to receive your free return shipping label.” Returns page
- Faulty or damaged items
- “If the product is defective or damaged when delivered, we will gladly accept your return and provide a replacement.” Returns page
- Delivery cost
- “On orders over $35, we offer free standard shipping.” Delivery page
Reputation and track record
Customer reviewsWe found no page for it on any review website, such as Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Not found | |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
App StoreIts app, Pura, is on Apple's App Store, rated 3.8 out of 5 from 10 ratings, counted in the reviews total.
- App
- Pura
- App Store page
- https://apps.apple.com/gb/app/pura/id1215372874
- App Store rating
- 3.8 out of 5
- App Store ratings
- 10
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since April 2023
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Apr 2023
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Web history, truth checks and authorityWe have checked it once, on 3 November 2026
- First checkScore 54, Mixed truth signalsNothing earlier to compare with
Social presenceIts website links to its profiles on Facebook, Instagram, TikTok and X; their follower counts are unknown because the profile search could not run
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Shares your data with other companies.
- “Our Privacy Policy describes the limited circumstances in which we may share your information with third parties outside of our company, Pura Scents.”
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spam
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 7 Jan 2027
- Nameservers
- amy.ns.cloudflare.com
ridge.ns.cloudflare.com - Address
- 23.227.38.65