# Pura — Smart Home Fragrance Diffusers & Premium Scents (pura.com)

Is pura.com legit and trustworthy? Truth score 54 out of 100, mixed truth signals: 5 of 11 public checks clear, 1 not found, 5 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

- Truth score: 54 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 31 years
- Address: 729 N 1500 W Orem, Utah 84057
- Email address: support@pura.com
- Phone number: Not found
- Contact page: Not found
- Website: https://pura.com/
- Social media: Facebook https://facebook.com/pura, Instagram https://instagram.com/pura, X https://x.com/pura, TikTok https://tiktok.com/@pura

## Summary

pura.com's website address was registered 31 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find an archive history for its website or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: about page linked: the site's own pages name it in a link or heading, but no such page was read.

## Positives

- Its website address was registered 31 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history, truth checks and authority information was not found from our checks. (source: wayback)
- Phone number information was not found from our checks. (source: website)

## How to check if pura.com is legit

To check if pura.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about pura.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 31 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, returns, delivery, cancellation, terms and privacy (Clear). Pages found: contact (https://pura.com/en), returns (https://pura.com/help/returns-and-exchanges/refunds), delivery (https://pura.com/pages/shipping), cancellation (https://pura.com/help/subscriptions/how-to-cancel-subscription), terms (https://pura.com/pages/legal), privacy (https://pura.com/pages/california-privacy-rights)
- Reputation and track record: Customer reviews: We found no page for it on any review website, such as Trustpilot (For information)
- Reputation and track record: App Store: Its app, Pura, is on Apple's App Store, rated 3.8 out of 5 from 10 ratings, counted in the reviews total. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history, truth checks and authority: We have checked it once, on 3 November 2026 (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, TikTok and X; their follower counts are unknown because the profile search could not run (For information)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## Checks we have made

Newest first, since 3 November 2026.

- 3 November 2026: First check. Score 54, Mixed truth signals. Nothing earlier to compare with.

## What its pages say

Quoted word for word from pura.com's own pages.

- How long you have to return: “Within the First 30 Days of Signing Up : You will have 30 days from your Subscription Billing Date to cancel and return the Discounted Pura Device without additional charge, provided that you will still be responsible for any outstanding fees for fragrances shipped to you prior to your cancellation.” (https://pura.com/pages/returns-and-exchanges)
- Do returns cost anything: “To cancel, contact Customer Care by emailing support@pura.com or through our Help Center to initiate the cancellation process and to receive your free return shipping label.” (https://pura.com/pages/returns-and-exchanges)
- Faulty or damaged items: “If the product is defective or damaged when delivered, we will gladly accept your return and provide a replacement.” (https://pura.com/pages/returns-and-exchanges)
- Delivery cost: “On orders over $35, we offer free standard shipping.” (https://pura.com/pages/shipping)

## Could not be checked this time

- Social presence

## Cite

Truth Signal, Pura — Smart Home Fragrance Diffusers & Premium Scents: truth score 54 out of 100, legitimacy confidence Mixed, assessed 2026-11-03, https://truthsignal.com/business/pura.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: https://truthsignal.com/business/pura.com.json