puffco.com
Website
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Vaping and e-cigarettes
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- Alcohol, tobacco or vaping
- Domain age
- 14 years
- Address
- 1201 W. 5th Street, Suite 800, Los Angeles, CA 90017
- Email address
- customerservice
@puffco.com - Phone number
- +1 850-952-0757
- Contact page
- puffco.com/
pages/ contact - Website
- puffco.com
- Social media
Customer reviews
Summary
Is puffco.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 14 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 842,000 followers on Instagram. Customers have left 2,026 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 5 of its pages · contact, about, returns, terms and privacy.
- Its website address was registered 14 years ago.
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 842,000 followers on Instagram.
- Great independent reputation · 2,026 reviews on Trustpilot, rated 4.0 stars out of 5.
- No malware or phishing warnings found for its website.
Not found
- Web history and authority information was not found from our checks.
Our technical team has been informed.
What they offer
Puffco is an award winning electric dab rig store and manufacturer offering high tech dab vaporizers and tools. Shop the best dab rigs to elevate every session.
- What makes them different
- “The first true dab experience that fits in your pocket.” Its homepage
Puffco offers support and help through their help page, which can be found in the sources below.
Latest YouTube video
Correct as of
How to check if puffco.com is legit
To check if puffco.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about puffco.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves the US
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its terms are governed by the laws of California, its phone number starts +1, its postcode is a US zip code
- Which countries the company serves
- US
- Why we believe that
- its delivery page says it ships to the US
Domain registrationIts website address was registered 14 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 14 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 5 of its pages: contact, about, returns, terms and privacy
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 850-952-0757
- Contact page found
- Contact page
Quoted word for word from puffco.com.
- In their own words
- “Our journey began in 2013 when CEO Roger Volodarsky saw the need for a better way to interact with concentrates through technology. In response, with the mission of providing the best platform for extract consumption, he brought together the disciplines of design, technology, and engineering to create Puffco. Being members of the community that we design for gives us a deeper insight and connection to our audience.” About page
Reputation and track record
Customer reviewsRated 4.0 stars out of 5 from 2,026 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 2,026 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 100,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Web history and authoritynothing known
nothing recorded
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 842,000 followers on Instagram
- Its YouTube channel has 44,800 subscribers and 174 videos, the latest uploaded on 2 Nov 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | 129,164 followers | |
| Profile | 842,000 followers | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 44,800 subscribers |
| TikTok | Profile | 421 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 1,016,385 followers in total
- YouTube channel
- 174 videos, 44,800 subscribers, last upload 2 Nov 2026
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “For California residents, while we never sell your information you can still make a CCPA “Do Not Sell” request to us by emailing us at [email protected] .”
- Collects where you are.
- “We will only collect location data if you share it with us from your mobile device when you use the Puffco app and connect a Puffco device to the app.”
- Says you can ask it to delete your data.
- “To request deletion of your personal data (GDPR art.17).”
Tracking tools on its homepageGoogle Tag Manager, Microsoft Clarity and Klaviyo
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
- Microsoft Clarity
- Records how you move, scroll and click on the page.
- Klaviyo
- Tracks what you look at, for its marketing emails.
Uses Shopify's cookie banner to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spam
- MX records
- Yes
- SPF record
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 27 Nov 2026
- Nameservers
- ns69.domaincontrol.com
ns70.domaincontrol.com - Address
- 23.227.38.32
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