# Puffco (puffco.com)

Is puffco.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 86 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 2,026 reviews; average 4.0
- Claimed: no
- Assessed: 2026-11-02

## Business details

- Category: Vaping and e-cigarettes
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: Alcohol, tobacco or vaping
- Domain age: 14 years
- Address: 1201 W. 5th Street, Suite 800, Los Angeles, CA 90017
- Email address: customerservice@puffco.com
- Phone number: +1 850-952-0757
- Contact page: https://puffco.com/pages/contact
- Website: https://puffco.com/
- Social media: Facebook https://www.facebook.com/choosepuffco, Instagram https://www.instagram.com/puffco/, X https://x.com/puffco, LinkedIn https://www.linkedin.com/company/puffco, TikTok https://www.tiktok.com/@puffco, YouTube https://www.youtube.com/@PuffcoOfficial
- Latest YouTube video: Who Would Have Loved the Puffco https://www.youtube.com/watch?v=qtbv6So-GE0

## Summary

We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 14 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 842,000 followers on Instagram. Customers have left 2,026 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 5 of its pages: contact, about, returns, terms and privacy (source: website)
- Its website address was registered 14 years ago (source: rdap)
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 842,000 followers on Instagram (source: social)
- Great independent reputation: 2,026 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)

## How to check if puffco.com is legit

To check if puffco.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about puffco.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 14 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, about, returns, terms and privacy (Clear). Pages found: contact (https://puffco.com/pages/contact), about (https://puffco.com/pages/about-us), returns (https://puffco.com/pages/return-policy), terms (https://puffco.com/pages/terms-conditions), privacy (https://puffco.com/pages/privacy-policy)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 2,026 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 842,000 followers on Instagram (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from puffco.com's own pages.

- In their own words: “Our journey began in 2013 when CEO Roger Volodarsky saw the need for a better way to interact with concentrates through technology. In response, with the mission of providing the best platform for extract consumption, he brought together the disciplines of design, technology, and engineering to create Puffco. Being members of the community that we design for gives us a deeper insight and connection to our audience.” (https://www.puffco.com/pages/about-us)

## Could not be checked this time

- news

## Cite

Truth Signal, Puffco: truth score 86 out of 100, legitimacy confidence High, assessed 2026-11-02, https://truthsignal.com/business/puffco.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/puffco.com