Confidence, built on evidence.
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pictureframes.com

Website

pictureframes.com
The picture pictureframes.com shows when its homepage is shared

Picture Frames | Pictureframes.com

youtube.com

Capturing the Changing of the Seasons #family #FramingJoy #framinglife #customframesThe latest video on its YouTube channel

UnclaimedChecked on

Own this business? See what is holding the score back.

Truth score

Business details

Sells
Physical goods
Sells to
The public
Kind of seller
Sells its own goods or services
Licensed trade
No licence normally needed
Domain age
27 years
Address
2103 Brentwood St., High Point
Email address
customercare@pictureframes.com
Phone number
+1 800-332-8884
Contact page
pictureframes.com/customer-care/contact
Website
pictureframes.com
Social media

Customer reviews

SiteReviewsRating
Trustpilot4,709 reviews4
SmartCustomer146 reviews2.3
Total4,8553.9
Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number
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Summary

Is pictureframes.com legit and trustworthy? Truth score 78 out of 100, high truth signals: 5 of 10 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

pictureframes.com's website address was registered 27 years ago, and is locked against transfer to someone else. Customers have left 4,709 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 146 reviews on SmartCustomer average only 2.3 stars out of 5. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

  • Its website address was registered 27 years ago.
  • Great independent reputation · 4,709 reviews on Trustpilot, rated 4.0 stars out of 5.
  • No malware or phishing warnings found for its website.

Be cautious

  • A substantial number of independent reviews (146 on SmartCustomer), but it falls short with only 2.3 stars out of 5.

Not found

  • Web history and authority information was not found from our checks.

Our technical team has been informed.

What they offer

Getting help

Picture Frames offers support and help through their help page, which can be found in the sources below.

Customer stories
Reviews

Latest YouTube video

Correct as of

How to check if pictureframes.com is legit

To check if pictureframes.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about pictureframes.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US
Country
Where the company is based
US
Why we believe that
the site's structured data states its country, its phone number starts +1, its postcode is a US zip code
Which countries the company serves
US
Why we believe that
its delivery page says it ships to the US
Better Business Bureau
Better Business Bureau profile
Not found
Domain registrationIts website address was registered 27 years ago
  • Its website address is locked against being transferred to someone else
Domain age
27 years
Domain transfer lock enabled
Yes
Website detailsWe read 4 of its pages: contact, returns, delivery and privacy
  • Company contact email is available
  • Company contact phone number is available
HTTPS enabled
Yes
Contact phone number found
+1 800-332-8884
Contact page found
Contact page
What its pages say

Quoted word for word from pictureframes.com.

Delivery cost
“How much does shipping cost?” Delivery page

Reputation and track record

Customer reviews4,855 reviews across 2 platforms, rated 2.3 to 4.0 out of 5
PlatformRatingReviews
Trustpilot4 out of 54,709
SmartCustomer2.3 out of 5146
G2Not found
CapterraNot found
Reviews.ioNot found
FeefoNot found
TrustindexNot found
GoogleNot checked
Visitor trafficReal people visited its website in 24 of the last 24 months
  • Real people have visited its website since February 2021 or earlier
Monthly visitor data
Popularity among Chrome users
top 500,000 sites
First known user traffic
Feb 2021 or earlier
Months with real traffic, of the last 24
24
Traffic pattern
sustained
Rank jump in the last 12 months
none
Rank drop in the last 12 months
none
Web history and authorityWe have no information on this.
Checks we have made1Newest first, since 3 November 2026
  1. First checkScore 78, High truth signals
    Nothing earlier to compare with
Social presenceIts website links to its profiles on Facebook, Instagram, X and YouTube; their follower counts are unknown because the profile search could not run
  • Its YouTube channel has 94 subscribers and 20 videos, the latest uploaded on 27 Nov 2023
PlatformProfileAudience
FacebookProfileUnknown
InstagramProfileUnknown
XProfile3,081 followers
LinkedInNot checked
YouTubeProfile94 subscribers
TikTokNot checked
YouTube channel
20 videos, 94 subscribers, last upload 27 Nov 2023

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data
Says it does not sell your personal data.
“We do not sell your information to any third party for monetary or other valuable consideration.”
Collects where you are.
“Geolocation data, such as information about your location (at country and city level only) collected from your IP address.”
Says how long it keeps your data.
“We also retain your personal information for 12 months after our last interaction with you subject to any legal obligations to further retain such information.”
Says you can ask it to delete your data.
“Right to Delete: You have the right to submit a verifiable request to delete personal information that Sensaria has collected from you.”
Tracking tools on its homepageGoogle Analytics, Google Tag Manager, Google Ads, Meta Pixel, Pinterest Tag, Microsoft Advertising, Hotjar and Klaviyo

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics
Counts your visits and what you look at.
Google Tag Manager
Loads other tracking tools, which may not be listed here.
Google Ads
Tracks what you do to show you Google adverts.
Meta Pixel
Tells Facebook and Instagram what you do on its site, for adverts.
Pinterest Tag
Tells Pinterest what you do on its site, for adverts.
Microsoft Advertising
Tells Microsoft what you do on its site, for Bing adverts.
Hotjar
Records how you move, scroll and click on the page.
Klaviyo
Tracks what you look at, for its marketing emails.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
Malware or phishing threat status
None
Data breach historyNo known data breach involving the company
Known data breaches found
0
Domain and email securityIts email is protected: mail forged in its name goes to spam
Email
MX records
Yes
SPF record
Yes
DKIM key
Yes
DMARC record
Yes
DMARC policy
quarantine
Certificate
Security certificate browsers warn about
No
Certificate issuer
Amazon
Certificate type
DV
Certificate expires
2 May 2027
Hosting
Nameservers
ns-1160.awsdns-17.org
ns-2010.awsdns-59.co.uk
ns-332.awsdns-41.com
ns-563.awsdns-06.net
Address
18.210.105.35
98.85.58.145