# Picture Frames (pictureframes.com)

Is pictureframes.com legit and trustworthy? Truth score 78 out of 100, high truth signals: 5 of 10 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 78 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 4,709 reviews; SmartCustomer 2.3 · 146 reviews; average 3.9
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 27 years
- Address: 2103 Brentwood St., High Point
- Email address: customercare@pictureframes.com
- Phone number: +1 800-332-8884
- Contact page: https://pictureframes.com/customer-care/contact
- Website: https://pictureframes.com/
- Social media: Facebook https://www.facebook.com/pictureframes/, Instagram https://www.instagram.com/framingjoy, X https://www.x.com/pictureframes, YouTube https://www.youtube.com/user/pictureframesdotcom
- Latest YouTube video: Capturing the Changing of the Seasons #family #FramingJoy #framinglife #customframes https://www.youtube.com/watch?v=sCm9rCA7FGs

## Summary

pictureframes.com's website address was registered 27 years ago, and is locked against transfer to someone else. Customers have left 4,709 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 146 reviews on SmartCustomer average only 2.3 stars out of 5. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: about, terms pages linked: the site's own pages name them in a link or heading, but no such page was read.

## Positives

- Its website address was registered 27 years ago (source: rdap)
- Great independent reputation: 4,709 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (146 on SmartCustomer), but it falls short with only 2.3 stars out of 5 (source: reviews)

## Not found

- Web history, truth checks and authority information was not found from our checks. (source: wayback)

## How to check if pictureframes.com is legit

To check if pictureframes.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about pictureframes.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 27 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, returns, delivery and privacy (Clear). Pages found: contact (https://pictureframes.com/customer-care/contact), returns (https://pictureframes.com/customer-care/returns), delivery (https://pictureframes.com/customer-care/faq), privacy (https://pictureframes.com/customer-care/privacy-policy)
- Reputation and track record: Customer reviews: 4,855 reviews across 2 platforms, rated 2.3 to 4.0 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history, truth checks and authority: We have checked it once, on 3 November 2026 (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, X and YouTube; their follower counts are unknown because the profile search could not run (For information)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## Checks we have made

Newest first, since 3 November 2026.

- 3 November 2026: First check. Score 78, High truth signals. Nothing earlier to compare with.

## What its pages say

Quoted word for word from pictureframes.com's own pages.

- Delivery cost: “How much does shipping cost?” (https://pictureframes.com/customer-care/faq)

## Could not be checked this time

- Social presence

## Cite

Truth Signal, Picture Frames: truth score 78 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/pictureframes.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: https://truthsignal.com/business/pictureframes.com.json