pennymac.com
Website
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Mortgages
- Sells
- Services
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- Financial services or credit
- Domain age
- 19 years
- Address
- 3043 Townsgate Rd, Suite 200, Westlake Village, CA 91361
- Email address
- Not found
- Phone number
- +1 866-549-3583
- Contact page
- pennymac.com/
contact-us - Website
- pennymac.com
- Social media
Customer reviews
Summary
Is pennymac.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 19 years ago, and is locked against transfer to someone else. It is on 4 social media platforms (Facebook, Instagram, LinkedIn and YouTube), with its largest audience of 26,690 followers on Facebook. Customers have left 3,295 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 3 reviews on SmartCustomer average only 1.5 stars out of 5. We could not find an archive history for its website or an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 4 of its pages · contact, about, terms and privacy.
- Its website address was registered 19 years ago.
- It is on 4 social media platforms (Facebook, Instagram, LinkedIn and YouTube); the largest audience is 26,690 followers on Facebook.
- Great independent reputation · 3,295 reviews on Trustpilot, rated 4.0 stars out of 5.
- No malware or phishing warnings found for its website.
Be cautious
- A low number of independent reviews (3 on SmartCustomer), but it falls short with only 1.5 stars out of 5.
Not found
- Web history and authority information was not found from our checks.
- Email address information was not found from our checks.
What they offer
Discover Pennymac, a top national mortgage lender offering competitive rates and personalized home loan solutions. Apply online or explore refinancing today.
PENNYMAC offers support and help through their help page, which can be found in the sources below.
Latest YouTube video
Correct as of
How to check if pennymac.com is legit
To check if pennymac.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about pennymac.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves the US
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its phone number starts +1, its postcode is a US zip code
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, its structured data names the area it serves
Domain registrationIts website address was registered 19 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 19 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 4 of its pages: contact, about, terms and privacy
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 866-549-3583
- Contact page found
- Contact page
Quoted word for word from pennymac.com.
- Phone support
- “If so, please call us at 866.545.9070 or visit: pennymac.com/relief-and-assistance .” Contact page
- In their own words
- “Pennymac is honored to be the Official Mortgage Supporter of the 2026 and 2028 U.S. Olympic and Paralympic Teams, and a Proud Supporter of Team USA and the LA28 Games. Building the foundation of homeownership by enabling Americans to achieve and sustain their aspirations of home.” About page
Reputation and track record
Customer reviewsRated 1.5 stars out of 5 from 3 reviews on SmartCustomer
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 3,295 |
| SmartCustomer | 1.5 out of 5 | 3 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since May 2021
- It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 100,000 sites
- First known user traffic
- May 2021
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 100,000 sites
Web history and authoritynothing known
nothing recorded
Social presenceIt is on 4 social media platforms (Facebook, Instagram, LinkedIn and YouTube); the largest audience is 26,690 followers on Facebook
- Its YouTube channel has 2,740 subscribers and 103 videos, the latest uploaded on 22 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | 26,690 followers | |
| Profile | Unknown | |
| X | Not found | |
| Profile | Unknown | |
| YouTube | Profile | 2,740 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, youtube
- Social follower counts
- 29,430 followers in total
- YouTube channel
- 103 videos, 2,740 subscribers, last upload 22 Oct 2026
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- May make automated decisions or build a profile about you.
- “You have the right to opt-out of the sale or sharing of your personal information, and the right to opt-out from Pennymac processing your personal information for the purposes of targeted advertising, or profiling you in furtherance of decisions that produce legal effects or effects of similar significance.”
- Says you can ask it to delete your data.
- “You have the right to request the deletion of the personal and sensitive information/data we collected about you.”
Tracking tools on its homepageGoogle Analytics and Google Tag Manager
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Analytics
- Counts your visits and what you look at.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- DigiCert Inc
- Certificate type
- OV
- Certificate expires
- 1 Nov 2026
- Nameservers
- ns-1189.awsdns-20.org
ns-200.awsdns-25.com
ns-2027.awsdns-61.co.uk
ns-683.awsdns-21.net - Address
- 3.18.201.239
18.189.67.233
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