# PENNYMAC (pennymac.com)

Is pennymac.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 86 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 3,295 reviews; SmartCustomer 1.5 · 3 reviews; average 4.0
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Mortgages
- Sells: Services
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: Financial services or credit
- Domain age: 19 years
- Address: 3043 Townsgate Rd, Suite 200, Westlake Village, CA 91361
- Email address: Not found
- Phone number: +1 866-549-3583
- Contact page: https://pennymac.com/contact-us
- Website: https://pennymac.com/
- Social media: Facebook https://www.facebook.com/PennyMacUSA, Instagram https://www.instagram.com/pennymacusa/, LinkedIn https://www.linkedin.com/company/pennymac, YouTube https://www.youtube.com/@Pennymacusa
- Latest YouTube video: Bring It Home Preview - How To Save for a House | PENNYMAC https://www.youtube.com/watch?v=5nNiOHlTK9M

## Summary

We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 19 years ago, and is locked against transfer to someone else. It is on 4 social media platforms (Facebook, Instagram, LinkedIn and YouTube), with its largest audience of 26,690 followers on Facebook. Customers have left 3,295 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 3 reviews on SmartCustomer average only 1.5 stars out of 5. We could not find an archive history for its website or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 4 of its pages: contact, about, terms and privacy (source: website)
- Its website address was registered 19 years ago (source: rdap)
- It is on 4 social media platforms (Facebook, Instagram, LinkedIn and YouTube); the largest audience is 26,690 followers on Facebook (source: social)
- Great independent reputation: 3,295 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (3 on SmartCustomer), but it falls short with only 1.5 stars out of 5 (source: reviews)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Email address information was not found from our checks. (source: website)

## How to check if pennymac.com is legit

To check if pennymac.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about pennymac.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 19 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://pennymac.com/contact-us), about (https://pennymac.com/about-us), terms (https://pennymac.com/legal), privacy (https://pennymac.com/privacy)
- Reputation and track record: Customer reviews: Rated 1.5 stars out of 5 from 3 reviews on SmartCustomer (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, LinkedIn and YouTube); the largest audience is 26,690 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from pennymac.com's own pages.

- Phone support: “If so, please call us at 866.545.9070 or visit: pennymac.com/relief-and-assistance .” (https://www.pennymac.com/contact-us)
- In their own words: “Pennymac is honored to be the Official Mortgage Supporter of the 2026 and 2028 U.S. Olympic and Paralympic Teams, and a Proud Supporter of Team USA and the LA28 Games. Building the foundation of homeownership by enabling Americans to achieve and sustain their aspirations of home.” (https://www.pennymac.com/about-us)

## Cite

Truth Signal, PENNYMAC: truth score 86 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/pennymac.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/pennymac.com