penboutique.com
Website
Pen Boutique | Luxury Fountain Pens, Inks & StationeryShop luxury fountain pens, inks and stationery from Montblanc, Sailor, Pilot, Visconti and more. Family-owned authorized dealer in Columbia, MD since 2004.
Pen Boutique | Luxury Fountain Pens, Inks & StationeryShop luxury fountain pens, inks and stationery from Montblanc, Sailor, Pilot, Visconti and more. Family-owned authorized dealer in Columbia, MD since 2004.
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Greeting cards and stationery
- Sells
- Physical goods
- Sells to
- The public
- Licensed trade
- No licence normally needed
- Domain age
- 24 years
- Address
- 5560 Sterrett Place, Suite 101 Columbia, MD 21044
- Email address
- support
@penboutique.com - Phone number
- +1 410-992-3272
- Contact page
- penboutique.com/
pages/ contact - Website
- penboutique.com
- Social media
Customer reviews
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</a>Summary
Is penboutique.com legit and trustworthy? Truth score 65 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.
penboutique.com's website address was registered 24 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find an archive history for its website.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- Its website address was registered 24 years ago.
- No malware or phishing warnings found for its website.
Not found
- Web history and authority information was not found from our checks.
What they offer
Shop luxury fountain pens, inks and stationery from Montblanc, Sailor, Pilot, Visconti and more. Family-owned authorized dealer in Columbia, MD since 2004.
- What makes them different
- “This is the only location in the United States to house all of these prestigious Shop-in-Shop displays under one roof.” Its about page
- Places
- Columbia
- Opening hours
- Monday 09:00 to 17:00; Tuesday 09:00 to 17:00; Wednesday 09:00 to 17:00; Thursday 09:00 to 18:00; Friday 09:00 to 18:00; Saturday 10:00 to 18:00; Sunday 10:00 to 18:00
Pen Boutique offers support and help through their help page, which can be found in the sources below.
- Customer stories
- Pen Boutique Reviews
How to check if penboutique.com is legit
To check if penboutique.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about penboutique.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves the US
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its phone number starts +1, its postcode is a US zip code
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, it publishes pages in 3 languages, its delivery page says it ships to the US, its delivery page says it ships internationally
Domain registrationIts website address was registered 24 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 24 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 410-992-3272
- Contact page found
- Contact page
Quoted word for word from penboutique.com.
- Ways to contact them
- “Contact Us Skip to content Complimentary U.S Shipping on Orders > $75 | Family owned since 2004 | Visit our Columbia,Maryland Boutique” Contact page
- In their own words
- “I agree to the processing of my data in accordance with the conditions set out in the policy of Privacy. With an eye for quality and outstanding customer service, Leena Shrestha-Menon founded The Pen Boutique to "listen to customers and fulfill their wishes." From humble beginnings in a small store in Columbia, Maryland, we've grown during the last decade into a world leader in retailing fine writing instruments and personalized gifts. Pen Boutique has been given the great honor of having been chosen by Montblanc for its Shop-in-Shop and Signature Display experience at its Columbia, MD location.” About page
- How long you have to return
- “You may submit a return or exchange request up to 30 days from the date of delivery.” Returns page
- Do returns cost anything
- “Items returned due to personal preference are not eligible for a return shipping label or a refund for the cost of shipping to you or for the return.” Returns page
- Faulty or damaged items
- “If you receive a defective or damaged item, please contact us, and we’ll provide you with a return label.” Returns page
- Delivery cost
- “To view the shipping cost you may add items to your cart, and through the checkout process may see the different shipping methods and costs before placing an order.” Delivery page
Reputation and track record
Customer reviews1 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 1 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Web history and authoritynothing known
nothing recorded
Social presenceIt is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 186,021 followers on Facebook
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says you can ask it to delete your data.
- “Under the California Consumer Privacy Act (CCPA) , California residents can: ✔ Request details about personal data collected. ✔ Request deletion of their data. ✔ Opt-out of data sharing for targeted advertising.”
Tracking tools on its homepageGoogle Analytics and Klaviyo
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Analytics
- Counts your visits and what you look at.
- Klaviyo
- Tracks what you look at, for its marketing emails.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 26 Dec 2026
- Nameservers
- ns1.dreamhost.com
ns2.dreamhost.com
ns3.dreamhost.com - Address
- 23.227.38.32
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