# Pen Boutique (penboutique.com)

Is penboutique.com legit and trustworthy? Truth score 65 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

- Truth score: 65 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-10-30

## Business details

- Category: Greeting cards and stationery
- Sells: Physical goods
- Sells to: The public
- Licensed trade: No licence normally needed
- Domain age: 24 years
- Address: 5560 Sterrett Place, Suite 101 Columbia, MD 21044
- Email address: support@penboutique.com
- Phone number: +1 410-992-3272
- Contact page: https://penboutique.com/pages/contact
- Website: https://penboutique.com/
- Social media: Facebook https://www.facebook.com/pensboutique, Instagram https://instagram.com/penboutiqueltd, X https://x.com/penboutique, TikTok https://www.tiktok.com/@penboutique, YouTube https://www.youtube.com/c/PenboutiquePlus

## Summary

penboutique.com's website address was registered 24 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 24 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)

## How to check if penboutique.com is legit

To check if penboutique.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about penboutique.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 24 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://penboutique.com/pages/contact), about (https://penboutique.com/pages/about-us), returns (https://penboutique.com/pages/returns), delivery (https://penboutique.com/pages/shipping-info), terms (https://penboutique.com/pages/legal-disclaimer), privacy (https://penboutique.com/pages/privacy-policy)
- Reputation and track record: Customer reviews: 1 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 186,021 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from penboutique.com's own pages.

- Ways to contact them: “Contact Us Skip to content Complimentary U.S Shipping on Orders > $75 | Family owned since 2004 | Visit our Columbia,Maryland Boutique” (https://www.penboutique.com/pages/contact)
- In their own words: “I agree to the processing of my data in accordance with the conditions set out in the policy of Privacy. With an eye for quality and outstanding customer service, Leena Shrestha-Menon founded The Pen Boutique to "listen to customers and fulfill their wishes." From humble beginnings in a small store in Columbia, Maryland, we've grown during the last decade into a world leader in retailing fine writing instruments and personalized gifts. Pen Boutique has been given the great honor of having been chosen by Montblanc for its Shop-in-Shop and Signature Display experience at its Columbia, MD location.” (https://www.penboutique.com/pages/about-us)
- How long you have to return: “You may submit a return or exchange request up to 30 days from the date of delivery.” (https://www.penboutique.com/pages/returns)
- Do returns cost anything: “Items returned due to personal preference are not eligible for a return shipping label or a refund for the cost of shipping to you or for the return.” (https://www.penboutique.com/pages/returns)
- Faulty or damaged items: “If you receive a defective or damaged item, please contact us, and we’ll provide you with a return label.” (https://www.penboutique.com/pages/returns)
- Delivery cost: “To view the shipping cost you may add items to your cart, and through the checkout process may see the different shipping methods and costs before placing an order.” (https://www.penboutique.com/pages/shipping-info)

## Cite

Truth Signal, Pen Boutique: truth score 65 out of 100, legitimacy confidence Mixed, assessed 2026-10-30, https://truthsignal.com/business/penboutique.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/penboutique.com