papier.com
Website
Diaries, Notebooks, Cards & More | PapierMake each day noteworthy with our beautifully designed paper products. Personalised Papier notebooks, wedding stationery, photo books and more.
Diaries, Notebooks, Cards & More | PapierMake each day noteworthy with our beautifully designed paper products. Personalised Papier notebooks, wedding stationery, photo books and more.
Own this business? See what is holding the score back.
Truth score
Business details
- Years in business
- 11 years
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 28 years
- Address
- Third Floor, 20 Old Bailey, London, EC4M 7AN, England
- Email address
- support
@papier.com - Phone number
- Not found
- Contact page
- papier.com/
contact-us/ - Website
- papier.com
- Social media
Customer reviews
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</a>Summary
Is papier.com legit and trustworthy? Truth score 94 out of 100, high truth signals: 9 of 10 public checks clear, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
papier.com is run by Papier LTD, an active UK company registered at Companies House 11 years ago. Its website address was registered 28 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 540,000 followers on Instagram. Customers have left 17,466 reviews on Reviews.io, averaging 4.59 stars out of 5. Customers have left 13,150 reviews on Trustpilot, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. We could not find a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- An active UK company registered at Companies House, set up 11 years ago.
- Its website address was registered 28 years ago.
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 540,000 followers on Instagram.
- Excellent independent reputation · 17,466 reviews on Reviews.io, rated 4.59 stars out of 5.
- Excellent independent reputation · 13,150 reviews on Trustpilot, rated 4.0 stars out of 5.
- The postcode on its website matches its registered office at Companies House.
- No malware or phishing warnings found for its website.
Not found
- Phone number information was not found from our checks.
What they offer
Make each day noteworthy with our beautifully designed paper products. Personalised Papier notebooks, wedding stationery, photo books and more.
Papier Ltd offers support and help through their help page, which can be found in the sources below.
Latest YouTube video
How to check if papier.com is legit
To check if papier.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about papier.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsCompanies House names no person with significant control (the people who own or control the company)
- An active UK company registered at Companies House, set up 11 years ago
- Its registered office at Companies House is Third Floor, 20 Old Bailey, London, EC4M 7AN, England
- Its latest accounts at Companies House run to 2 May 2026
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Registered with the Information Commissioner's Office (ICO) to handle personal data
- Where the company is based
- UK
- Why we believe that
- it is registered at Companies House as PAPIER LTD, the site's structured data states its country, its legal pages give an address in United Kingdom, its terms are governed by the laws of England and Wales, its postcode is a UK postcode
- Which countries the company serves
- Australia, Canada, UK, Ireland, US
- Why we believe that
- USD prices on its homepage, £ prices on its homepage, it publishes pages for 5 countries (hreflang), its delivery page says it ships internationally, its delivery page says it ships to Australia, its delivery page says it ships to the UK
- Companies House registration
- Registered as PAPIER LTD
- Data protection registration (ICO)
- Registered
- VAT number
- Not found
- Company found in official company register
- Yes
- Registered company name
- PAPIER LTD
- Company status
- active
- Company age
- 11 years
- Registered address
- Third Floor, 20 Old Bailey, London, EC4M 7AN, England
- Accounts overdue
- No
- Confirmation statement overdue
- No
- Insolvency history
- No
- Registered office in dispute
- No
- Filing history consistent
- Yes
- ICO data-protection fee payer
- Yes
- Registered to do
- 47910 Retail sale via mail order houses or via Internet
- Company type
- Private limited company
- Accounts filed
- Group accountsAccounts for a parent company and the companies it owns.
- Secured loans (charges)
- 0No secured loans outstanding at Companies House.
Domain registrationIts website address was registered 28 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 28 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Contact page
- Sources agreeing on postcode
- 2
Quoted word for word from papier.com.
- Ways to contact them
- “If you’re planning to order more than 100 items, please get in touch using one of the methods above.” Contact page
- In their own words
- “We believe that STATIONERY is more than pen and paper. It’s a powerful way to make each day NOTEWORTHY . Founded in 2015, Papier invites magic into the everyday with premium paper treasures for every desk.” About page
- How long you have to return
- “Sometimes stationery just isn’t quite right, so we give all paper people 30 days to return your unpersonalised paper pieces and desk accessories.” Returns page
- Delivery cost
- “Once packed and dispatched, your unpersonalised Papier pieces make their way to you via the below delivery methods: Standard (2 business days): Royal Mail/Evri From £4.99 Next Day (1 business day, 4:00pm cut off, Monday to Saturday): DPD From £6.99” Delivery page
- Who you're buying from
- “We are Papier Limited, a company registered in the United Kingdom under company number 09534860 and with our registered address at C/O Withers LLP, 20 Old Bailey, London EC4M 7AN, UK.” Terms page
Reputation and track record
Customer reviews30,616 reviews across 2 platforms, rated 4.0 to 4.59 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 13,150 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 4.59 out of 5 | 17,466 |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 100,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- top 50,000 to top 500,000 by 2026-03
Web history and authorityThe Internet Archive first saved a copy of its website 29 years ago
- Website archive history
- 29 years
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 540,000 followers on Instagram
- Its YouTube channel has 57 subscribers and 23 videos, the latest uploaded on 2 Jun 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | 540,000 followers | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 57 subscribers |
| TikTok | Profile | 62,800 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 602,857 followers in total
- YouTube channel
- 23 videos, 57 subscribers, last upload 2 Jun 2026
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “We will not sell your personal data (or any other data you provide us with) to third-parties, however, we reserve the right to share any data, which has been anonymised and/or aggregated.”
- May send your data to other countries.
- “The personal data that we collect from you (including email addresses that form part of our prospective marketing database) is processed in the European Economic Area ("EEA") and stored on Heroku and Amazon Web Services (Europe) Cloud Servers This data may however be processed by staff operating outside of the EEA who work for us or for one of our business partners or service providers.”
- May check your details with credit or fraud-prevention agencies.
- “We and other organisations may also access and use your personal information to conduct credit checks and checks to prevent fraud.”
- May make automated decisions or build a profile about you.
- “You can opt out at any time of this profiling by emailing [email protected] .”
Tracking tools on its homepageGoogle Analytics, Google Ads, TikTok Pixel and Microsoft Clarity
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Analytics
- Counts your visits and what you look at.
- Google Ads
- Tracks what you do to show you Google adverts.
- TikTok Pixel
- Tells TikTok what you do on its site, for adverts.
- Microsoft Clarity
- Records how you move, scroll and click on the page.
Uses CookieYes to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 30 Dec 2026
- Nameservers
- ns-1060.awsdns-04.org
ns-1990.awsdns-56.co.uk
ns-508.awsdns-63.com
ns-975.awsdns-57.net - Address
- 143.204.68.101
143.204.68.21
143.204.68.24
143.204.68.22