# Papier Ltd (papier.com)

Is papier.com legit and trustworthy? Truth score 94 out of 100, high truth signals: 9 of 10 public checks clear, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 94 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 13,150 reviews; Reviews.io 4.59 · 17,466 reviews; average 4.3
- Claimed: no
- Assessed: 2026-10-27

## Business details

- Years in business: 11 years
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 28 years
- Address: Third Floor, 20 Old Bailey, London, EC4M 7AN, England
- Email address: support@papier.com
- Phone number: Not found
- Contact page: https://papier.com/contact-us/
- Website: https://papier.com/
- Social media: Facebook https://www.facebook.com/papieruk/, Instagram https://www.instagram.com/papier, X https://twitter.com/papieruk, LinkedIn https://www.linkedin.com/company/papier/, TikTok https://www.tiktok.com/@papier, YouTube https://www.youtube.com/@PapierLondon
- Registered to do: 47910 Retail sale via mail order houses or via Internet
- Latest YouTube video: The Stationery Lover’s Dream | Papier’s Personalised Stationery | Notebooks, Journals & Diaries https://www.youtube.com/watch?v=_VGKuXHuVps

## Summary

papier.com is run by Papier LTD, an active UK company registered at Companies House 11 years ago. Its website address was registered 28 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 540,000 followers on Instagram. Customers have left 17,466 reviews on Reviews.io, averaging 4.59 stars out of 5. Customers have left 13,150 reviews on Trustpilot, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. We could not find a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- An active UK company registered at Companies House, set up 11 years ago (source: companies_house)
- Its website address was registered 28 years ago (source: rdap)
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 540,000 followers on Instagram (source: social)
- Excellent independent reputation: 17,466 reviews on Reviews.io, rated 4.59 stars out of 5 (source: reviews)
- Excellent independent reputation: 13,150 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- The postcode on its website matches its registered office at Companies House (source: facts)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Phone number information was not found from our checks. (source: website)

## How to check if papier.com is legit

To check if papier.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about papier.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Companies House names no person with significant control (the people who own or control the company) (Clear)
- Who they are: Domain registration: Its website address was registered 28 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://papier.com/contact-us/), about (https://papier.com/about-us/), returns (https://papier.com/returns/), delivery (https://papier.com/shipping/), terms (https://papier.com/terms-conditions/), privacy (https://papier.com/privacy/)
- Reputation and track record: Customer reviews: 30,616 reviews across 2 platforms, rated 4.0 to 4.59 out of 5 (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 29 years ago (Clear)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 540,000 followers on Instagram (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from papier.com's own pages.

- Ways to contact them: “If you’re planning to order more than 100 items, please get in touch using one of the methods above.” (https://www.papier.com/contact-us/)
- In their own words: “We believe that STATIONERY is more than pen and paper. It’s a powerful way to make each day NOTEWORTHY . Founded in 2015, Papier invites magic into the everyday with premium paper treasures for every desk.” (https://www.papier.com/about-us/)
- How long you have to return: “Sometimes stationery just isn’t quite right, so we give all paper people 30 days to return your unpersonalised paper pieces and desk accessories.” (https://www.papier.com/returns/)
- Delivery cost: “Once packed and dispatched, your unpersonalised Papier pieces make their way to you via the below delivery methods: Standard (2 business days): Royal Mail/Evri From £4.99 Next Day (1 business day, 4:00pm cut off, Monday to Saturday): DPD From £6.99” (https://www.papier.com/shipping/)
- Who you're buying from: “We are Papier Limited, a company registered in the United Kingdom under company number 09534860 and with our registered address at C/O Withers LLP, 20 Old Bailey, London EC4M 7AN, UK.” (https://www.papier.com/terms-conditions/)

## Cite

Truth Signal, Papier Ltd: truth score 94 out of 100, legitimacy confidence High, assessed 2026-10-27, https://truthsignal.com/business/papier.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/papier.com