Truth score 79 out of 100, High truth signals. Customer satisfaction: mostly satisfied

79/ 100

Truth score

High truth signals

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

Trustpilot1,000 reviews4.3

Reviews.io456 reviews4.52

BBB16 of 145 resolvedA+

medvidi.com

Unclaimed

Rating: 4.3 ⭐⭐⭐⭐ on Trustpilot4.52 ⭐⭐⭐⭐⭐ on Reviews.io
Reviews: 1,456 reviews
Years in business: 6 years
Address: 4010 Moorpark Ave, Suite 114, San Jose
Email address: help@medvidi.com
Phone number: +1 504-414-5095
Contact page: medvidi.com/contact-us/
Website: medvidi.com

medvidi.com

Online Mental Health Care: Affordable Telehealth Services | MEDvidiGet mental health help online: personalized treatment plans for ADHD, anxiety, depression, insomnia. Affordable care via telehealth appointments.

Checked on 14 Oct 2026, 14:15

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Summary

Get Markdown

Is medvidi.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 6 years ago. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X), with its largest audience of 6,800 followers on TikTok. Customers have left 1,000 reviews on Trustpilot, averaging 4.3 stars out of 5. Customers have left 456 reviews on Reviews.io, averaging 4.52 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

We read 5 of its pages · contact, about, returns, terms and privacy.
Its website address was registered 6 years ago.
It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X); the largest audience is 6,800 followers on TikTok.
Great independent reputation · 1,000 reviews on Trustpilot, rated 4.3 stars out of 5.
Good independent reputation · 456 reviews on Reviews.io, rated 4.52 stars out of 5.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.

How to check if medvidi.com is legit

8 clear · 2 for information

To check if medvidi.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about medvidi.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US · BBB rating A+For information

The Better Business Bureau rates it A+, and accredits it; 16 of its 145 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its terms are governed by the laws of California, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
Which countries the company serves: US
Why we believe that: $ prices on its homepage

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: A+
BBB accredited: Yes
BBB complaints closed in three years: 145
BBB complaints closed in twelve months: 47
BBB complaints resolved to the customer's satisfaction: 16
BBB complaint types: Service or Repair Issues: 63, Product Issues: 54, Sales and Advertising Issues: 9, Customer Service Issues: 8, Billing Issues: 7, Order Issues: 4
BBB customer reviews: 506
BBB business started: 8 Apr 2020
BBB file opened: 20 Oct 2022

SourcesBBB profile

Domain registrationIts website address was registered 6 years agoClear

Domain age: 6 years

Website detailsWe read 5 of its pages: contact, about, returns, terms and privacyClear

Company contact email is available
Company contact phone number is available

Pages foundContact About Returns Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Both
Contact phone number found: +1 504-414-5095

What its pages say

Quoted word for word from medvidi.com.

In their own words: “Our medical team consists of licensed healthcare professionals with proven experience in diagnosing and treating mental health conditions. We offer evidence-based treatments and self-help recommendations to encourage our patients to take control of their mental wellness. We aim to eliminate the stigma associated with mental health by fostering open communication and providing a safe, empathetic space.” About page

SourcesHomepage About page Contact page Terms page Privacy page Returns page

Reputation and track record

Customer reviewsTrustpilot 4.3 stars from 1,000 reviews · Reviews.io 4.52 stars from 456 reviewsClear

Rated 4.52 stars out of 5 from 456 reviews on Reviews.io
Rated 4.3 stars out of 5 from 1,000 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4.3 out of 5	1,000
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	4.52 out of 5	456
Feefo	Not found

Independent review platforms: 2
Reviews.io rating: 4.52 out of 5
Reviews.io review count: 456
Trustpilot rating: 4.3 out of 5
Trustpilot review count: 1,000

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since August 2024

Google Chrome usage data

Popularity among Chrome users: top 1,000,000 sites
First known user traffic: Aug 2024
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Web history and authorityThe Internet Archive first saved a copy of its website 5 years agoClear

Website archive history: 5 years
Wikipedia page: no

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X); the largest audience is 6,800 followers on TikTokClear

Platform	Profile	Audience
Facebook	Profile	6,300 followers
Instagram	Profile	2,091 followers
X	Profile	Unknown
LinkedIn	Profile	6,096 followers
YouTube	Not found
TikTok	Profile	6,800 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x
Social follower counts: 21,287 followers in total

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear