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newbalance.com

Website

newbalance.com
The picture newbalance.com shows when its homepage is shared

Shoes, Sneakers, & Athletic Wear - New BalanceShop sneakers, shoes, and a wide range of fitness clothing at New Balance and discover the perfect blend of timeless style, quality, and performance.

youtube.com

Kawhi V | Signature Collection | New BalanceThe latest video on its YouTube channel

Checked on Unclaimed

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Truth score

Business details

Founded
1906
Sells
Physical goods
Sells to
The public
Kind of seller
Sells its own goods or services
Licensed trade
No licence normally needed
Domain age
31 years
Email address
Not found
Phone number
+1 800-595-9138
Contact page
www.newbalance.com/customerservice/Linked from the site's own pages. We could not open it.
Social media

Do the sources agree?

Address
100 Guest Street, Boston, MA 02135 Its website agrees OpenData.org agrees OpenStreetMap not found Web Data Commons not found

Customer reviews, accreditations and complaints

SiteReviewsRating
SmartCustomer· Read 12 November 2026· 102 reviews· 2.0 out of 5 stars
Total1022.1 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page, which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfactionMostly dissatisfied· Low confidence· From 102 reviews on 1 independent review site
App experienceInsufficient evidence· No app ratings found

Summary

Is newbalance.com legit and trustworthy? Truth score 88 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mostly dissatisfied, low confidence.

We read 2 of its pages: terms and privacy. Its website address was registered 31 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 102 reviews on SmartCustomer average only 2.0 stars out of 5. We could not find an email address.

Positives

  1. We read 2 of its pages · terms and privacy.
  2. Its website address was registered 31 years ago.
  3. It has a review page on Trustpilot.
  4. No malware or phishing warnings found for its website.

Be cautious

  1. A substantial number of independent reviews (102 on SmartCustomer), but it falls short with only 2.0 stars out of 5.

Not found

  1. Email address information was not found from our checks.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

What they offer

Shop sneakers, shoes, and a wide range of fitness clothing at New Balance and discover the perfect blend of timeless style, quality, and performance.
— New Balance, in their own words
About them
Best for
“Official race footwear and apparel, designed for New York's toughest commute.”

Latest YouTube video

Correct as of

How to check if newbalance.com is legit

To check if newbalance.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about newbalance.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US; founded in 1906 (Wikipedia)
Country
Where the company is based
US
Why we believe that
the site's structured data states its country, its postcode is a US zip code, OpenData.org's record puts its head office in 100 Guest St, Boston, MA, 02135, USA, its Better Business Bureau profile is a US listing
Which countries the company serves
US
Why we believe that
$ prices on its homepage
Registration
Legal Entity Identifier (LEI)
549300WULMC7YW6ZGV54
From Wikipedia
Type (Wikipedia)
privately held company
Industry
footwear industry
Founded
1906
From OpenData.org
Listed name
NEW BALANCE, INC
Trading names
NEW BALANCE, NEW BALANCE GRAND RAPIDS, NEW BALANCE - BOSTON
Locations
Head office (OpenData.org)
100 Guest St, Boston, MA, 02135, USA
Number of locations
6
Business databases
SourcesWikipedia
Domain registrationIts website address was registered 31 years ago
  • Its website address is locked against being transferred to someone else
Domain age
31 years
Domain transfer lock enabled
Yes
Website detailsWe read 2 of its pages: terms and privacy
HTTPS enabled
Yes
Contact phone number found
+1 800-595-9138
Contact page linked
Yes
Hosting company
Akamai Technologies
Search engines and AIBlocks automated visitors: its bot protection turned us away

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All blocked

Google Search
Blocked by its bot protectionGooglebot
Bing
Blocked by its bot protectionBingbot
AI training

All blocked

OpenAI
Blocked by its bot protectionGPTBot
Anthropic
Blocked by its bot protectionClaudeBot
Google AI
Blocked by its bot protectionGoogle-Extended
Apple AI
Blocked by its bot protectionApplebot-Extended
Common Crawl
Blocked by its bot protectionCCBot
Meta
Blocked by its bot protectionmeta-externalagent
ByteDance (TikTok)
Blocked by its bot protectionBytespider
AI answers

All blocked

ChatGPT search
Blocked by its bot protectionOAI-SearchBot
ChatGPT
Blocked by its bot protectionChatGPT-User
Claude search
Blocked by its bot protectionClaude-SearchBot
Claude
Blocked by its bot protectionClaude-User
Perplexity
Blocked by its bot protectionPerplexityBot
Sourcesrobots.txt

Reputation and track record

Customer reviews, accreditations and complaintsRated 2.0 stars out of 5 from 102 reviews on SmartCustomer
PlatformRatingReviews
TrustpilotUnknownUnknown
SmartCustomer2.0 out of 5 stars102
Total2.1 out of 5 stars102
Visitor trafficReal people visited its website in 24 of the last 24 months
  • Real people have visited its website since February 2021 or earlier
  • It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)
Monthly visitor data
Popularity among Chrome users
top 50,000 sites
First known user traffic
Feb 2021 or earlier
Months with real traffic, of the last 24
24
Traffic pattern
sustained
Rank jump in the last 12 months
none
Rank drop in the last 12 months
none
Cloudflare Radar
Popularity across the internet
top 50,000 sites
Where its visitors are

Share of people looking up newbalance.com, by country, over the last 2 days.

Australia 2.0%Bangladesh 1.0%Bolivia 0.3%Brazil 1.3%Canada 0.5%Switzerland 0.3%China 0.3%Colombia 0.5%Costa Rica 0.3%Germany 6.5%Ecuador 0.3%Finland 0.8%France 8.5%United Kingdom 1.0%Indonesia 0.8%India 1.0%Italy 1.0%Japan 0.5%Kenya 0.3%Kazakhstan 0.3%Myanmar 0.3%Mexico 0.3%Malaysia 0.5%Nigeria 0.3%Netherlands 0.8%Philippines 0.5%Poland 0.3%Portugal 0.5%Romania 0.3%Russia 0.8%Rwanda 0.3%Saudi Arabia 0.3%Trinidad and Tobago 0.5%Ukraine 0.3%United States 63.2%Uzbekistan 0.3%Venezuela 0.3%Vietnam 1.0%South Africa 1.3%Singapore 1.0%Hong Kong 0.5%
  • Over 50%
  • 5 to 50%
  • 1 to 5%
  • 0.2 to 1%
  • Under 0.2%
  • None seen
  1. 1United States63.2%
  2. 2France8.5%
  3. 3Germany6.5%
  4. 4Australia2.0%
  5. 5South Africa1.3%
  6. 6Brazil1.3%
  7. 7India1.0%
  8. 8Vietnam1.0%
  9. 9Bangladesh1.0%
  10. 10Singapore1.0%

Top 10 of 41 countries.

Web history and authorityThe Internet Archive first saved a copy of its website 29 years ago
Website archive history
29 years
Social presenceIt is on 6 social media platforms (Facebook, Instagram, TikTok, X.com, YouTube and LinkedIn); the largest audience is 9,000,000 followers on Instagram
FoundPlatformAudience
FacebookUnknown
Instagram9,000,000 followers
X.com308,400 followers
LinkedInUnknown
YouTube204,000 subscribers
TikTok1,100,000 followers
10,612,400 followers total
YouTube channel
728 videos, 204,000 subscribers, last upload 27 Oct 2026
YouTube Data1,081,044 views a video, 104,377 views a day and a new video every 10.4 days
newbalance@newbalance
Views per video787,000,164 views ÷ 728 videos
1,081,044
Views a day787,000,164 views ÷ 7,540 days
104,377
Views per subscriber787,000,164 views ÷ 204,000 subscribers
3,858
New subscribers a day204,000 subscribers ÷ 7,540 days
27
Subscribers per 1,000 views204,000 subscribers ÷ 787,000,164 views × 1,000
0.3
Subscribers per video204,000 subscribers ÷ 728 videos
280
Days between videos7,540 days ÷ 728 videos
10.4
Channel age22 March 2006 to 12 November 2026
20 years 7 months
Subscribers
204,000
Views
787,000,164
Videos
728
Started
22 March 2006
Country
United States
Language
Not stated
Topics
Fashion, Lifestyle, Sport
Made for children
Not stated
Website in its description
Not stated
Trailer
Yes

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
Malware or phishing threat status
None found
Data breach historyNo known data breach involving the company
Known data breaches found
0
Domain and email securityIts email is protected: mail forged in its name goes to spam
Email
MX records
Yes
SPF record
Yes
DKIM key
Yes
DMARC record
Yes
DMARC policy
quarantine
Certificate
Security certificate browsers warn about
No
Certificate issuer
Entrust Limited
Certificate type
EV
Certificate expires
2 Apr 2027
Hosting
Nameservers
udns1.cscudns.com
udns2.cscudns.org
Address
2.23.92.20
2.23.92.33

Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS recordNot added yet+3 possible
What we check
A record the business adds in its domain's settings. Only someone who runs the website can add one.
When we check
On every check. The points stay only while the record is there.
Points
0 of 3 added
Sourcenewbalance.com's DNS records
Run newbalance.com? Add the record and 3 points are added to its truth score.Prove you run this website
Email at its own domainNot added yet+1 possible
What we check
That someone at the business has confirmed an email address at its own website's domain.
When we check
When the address is confirmed. It counts from then on.
Points
0 of 1 added
SourceTruth Signal's own records
Run newbalance.com? Confirm an email address at the domain and 1 point is added to its truth score.Prove you run this website
Lets our checker read itNot added yet+1 possible
What we check
That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
When we check
On every check. The point stays only while the file allows it.
Points
0 of 1 added
Sourcenewbalance.com/robots.txt
Run newbalance.com? Let our checker read the whole website and 1 point is added to its truth score.Prove you run this website
Points added to its truth score0 of 5
Is this your business? Get the code to show this score on your website
<a href="https://truthsignal.com/business/newbalance.com"
   title="See the full Truth Signal report on newbalance.com">
  <img src="https://truthsignal.com/business/newbalance.com/badge.svg"
       alt="Truth Signal truth score for newbalance.com"
       width="210" height="56" style="border:0"
       loading="lazy" decoding="async">
</a>
The badge always shows your latest score and links to your full report.

Something wrong on this report? Dispute this page. Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

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