moonpig.com
Website
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Truth score
Business details
- Years in business
- 27 years
- Founded
- 2000
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 27 years
- Address
- 10 Back Hill, London, EC1R 5EN, England
- Email address
- help
@moonpig.com - Phone number
- Not found
- Contact page
- Not found
- Website
- moonpig.com
- Social media
Customer reviews
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title="See the full Truth Signal report on moonpig.com">
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</a>Summary
Is moonpig.com legit and trustworthy? Truth score 93 out of 100, high truth signals: 8 of 11 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
moonpig.com is run by MOONPIG.COM Limited, an active UK company registered at Companies House 27 years ago, and was founded in 2000. Its website address was registered 27 years ago, and is locked against transfer to someone else. It is on 2 social media platforms (Facebook and Instagram). Customers have left 601,995 reviews on Trustpilot, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. Be cautious: its 1,365 reviews on Reviews.io average only 1.0 stars out of 5. Its 125 reviews on SmartCustomer average only 1.6 stars out of 5. We could not find a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- An active UK company registered at Companies House, set up 27 years ago.
- Its website address was registered 27 years ago.
- It is on 2 social media platforms (Facebook and Instagram).
- Excellent independent reputation · 601,995 reviews on Trustpilot, rated 4.0 stars out of 5.
- The postcode on its website matches its registered office at Companies House.
- No malware or phishing warnings found for its website.
Be cautious
- A large number of independent reviews (1,365 on Reviews.io), but it falls short with only 1.0 stars out of 5.
- A substantial number of independent reviews (125 on SmartCustomer), but it falls short with only 1.6 stars out of 5.
Not found
- Phone number information was not found from our checks.
What they offer
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How to check if moonpig.com is legit
To check if moonpig.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about moonpig.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsAn active UK company registered at Companies House, set up 27 years ago
- Its registered office at Companies House is 10 Back Hill, London, EC1R 5EN, England
- Its latest accounts at Companies House run to 30 April 2026
- Its directors and owners are named at Companies House
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Where the company is based
- UK
- Why we believe that
- it is registered at Companies House as MOONPIG.COM LIMITED, the site's structured data states its country, its legal pages give an address in United Kingdom, its VAT number starts GB, its postcode is a UK postcode
- Which countries the company serves
- UK, Ireland, Netherlands
- Why we believe that
- its delivery page says it ships to Ireland, its delivery page says it ships to the UK, its delivery page says it ships to the Netherlands
- Companies House registration
- Registered as MOONPIG.COM LIMITED
- VAT number
- GB360275020
- Company found in official company register
- Yes
- Registered company name
- MOONPIG.COM LIMITED
- Company status
- active
- Company age
- 27 years
- Registered address
- 10 Back Hill, London, EC1R 5EN, England
- Accounts overdue
- No
- Confirmation statement overdue
- No
- Insolvency history
- No
- Registered office in dispute
- No
- Filing history consistent
- Yes
- Registered to do
- 18129 Printing n.e.c.
47910 Retail sale via mail order houses or via Internet - Previous names
- ALTERGRAPHICS LIMITED (29 Mar 2001 to 11 Jul 2007)
MOONPIG LIMITED (4 Oct 1999 to 29 Mar 2001) - Company type
- Private limited company
- Accounts filed
- Full accountsThe most detailed kind a company files.
- Secured loans (charges)
- 0No secured loans outstanding at Companies House.
- Founded
- 2000
Domain registrationIts website address was registered 27 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 27 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 4 of its pages: about, delivery, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page linked
- Yes
- Sources agreeing on postcode
- 2
Quoted word for word from moonpig.com.
- In their own words
- “At Moonpig, we’re all about celebrating those heartfelt life moments. You know the ones we mean…the big birthdays, new arrivals, surprise engagements and the just becauses. And we’re so proud to be the ones helping you connect to the people you care about most.” About page
- Delivery cost
- “For delivery outside of Ireland, the delivery cost will be €2.20” Delivery page
- Who you're buying from
- “Our registered office is 10 Back Hill, London, England, EC1R 5EN.” Terms page
Reputation and track record
Customer reviews1,353,758 reviews across 4 platforms, rated 1.0 to 4.8 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 601,995 |
| SmartCustomer | 1.6 out of 5 | 125 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 1.0 out of 5 | 1,365 |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
App StoreIts app, Moonpig: Birthday Cards, is on Apple's App Store, rated 4.8 out of 5 from 750,273 ratings, counted in the reviews total.
- App
- Moonpig: Birthday Cards
- App Store rating
- 4.8 out of 5
- App Store ratings
- 750,273
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 100,000 sites
Web history and authorityFound: wikipedia page
- Wikipedia page
- yes
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- May send your data to other countries.
- “Where Moonpig transfers your personal data outside the EEA or the UK, we ensure that there are appropriate safeguards in place to protect your data.”
- Says you can ask it to delete your data.
- “This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process, when you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.”
- Has a data protection officer you can contact.
- “We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy.”dataprotectionconcern
@moonpig.com
Tracking tools on its homepageGoogle Analytics, Google Tag Manager, Google Ads, LinkedIn Insight Tag, Criteo and Microsoft Clarity
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Analytics
- Counts your visits and what you look at.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
- Google Ads
- Tracks what you do to show you Google adverts.
- LinkedIn Insight Tag
- Tells LinkedIn what you do on its site, for adverts.
- Criteo
- Follows you to show you this site's products on other sites.
- Microsoft Clarity
- Records how you move, scroll and click on the page.
Uses OneTrust to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 17 Mar 2027
- Nameservers
- ns-1459.awsdns-54.org
ns-2025.awsdns-61.co.uk
ns-241.awsdns-30.com
ns-878.awsdns-45.net - Address
- 216.137.53.73
216.137.53.52
216.137.53.87
216.137.53.65