# Moonpig.com Limited (moonpig.com)

Is moonpig.com legit and trustworthy? Truth score 93 out of 100, high truth signals: 8 of 11 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 93 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 601,995 reviews; SmartCustomer 1.6 · 125 reviews; Reviews.io 1.0 · 1,365 reviews; App Store 4.8 · 750,273 ratings; average 4.4
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Years in business: 27 years
- Founded: 2000
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 27 years
- Address: 10 Back Hill, London, EC1R 5EN, England
- Email address: help@moonpig.com
- Phone number: Not found
- Contact page: Not found
- Website: https://moonpig.com/
- Social media: Facebook https://www.facebook.com/moonpigie, Instagram https://www.instagram.com/moonpigie/
- Registered to do: 18129 Printing n.e.c.; 47910 Retail sale via mail order houses or via Internet
- Previous names: ALTERGRAPHICS LIMITED (29 Mar 2001 to 11 Jul 2007); MOONPIG LIMITED (4 Oct 1999 to 29 Mar 2001)

## Summary

moonpig.com is run by MOONPIG.COM Limited, an active UK company registered at Companies House 27 years ago, and was founded in 2000. Its website address was registered 27 years ago, and is locked against transfer to someone else. It is on 2 social media platforms (Facebook and Instagram). Customers have left 601,995 reviews on Trustpilot, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. Be cautious: its 1,365 reviews on Reviews.io average only 1.0 stars out of 5. Its 125 reviews on SmartCustomer average only 1.6 stars out of 5. We could not find a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: contact page linked: the site's own pages name it in a link or heading, but no such page was read.

## Positives

- An active UK company registered at Companies House, set up 27 years ago (source: companies_house)
- Its website address was registered 27 years ago (source: rdap)
- It is on 2 social media platforms (Facebook and Instagram) (source: social)
- Excellent independent reputation: 601,995 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- The postcode on its website matches its registered office at Companies House (source: facts)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A large number of independent reviews (1,365 on Reviews.io), but it falls short with only 1.0 stars out of 5 (source: reviews)
- A substantial number of independent reviews (125 on SmartCustomer), but it falls short with only 1.6 stars out of 5 (source: reviews)

## Not found

- Phone number information was not found from our checks. (source: website)

## How to check if moonpig.com is legit

To check if moonpig.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about moonpig.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: An active UK company registered at Companies House, set up 27 years ago (Clear)
- Who they are: Domain registration: Its website address was registered 27 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: about, delivery, terms and privacy (Clear). Pages found: about (https://moonpig.com/ie/about-us/), delivery (https://moonpig.com/ie/delivery-information/), terms (https://moonpig.com/ie/terms-and-conditions/), privacy (https://moonpig.com/ie/privacy-notice/)
- Reputation and track record: Customer reviews: 1,353,758 reviews across 4 platforms, rated 1.0 to 4.8 out of 5 (Be cautious)
- Reputation and track record: App Store: Its app, Moonpig: Birthday Cards, is on Apple's App Store, rated 4.8 out of 5 from 750,273 ratings, counted in the reviews total. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: It is on 2 social media platforms (Facebook and Instagram) (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from moonpig.com's own pages.

- In their own words: “At Moonpig, we’re all about celebrating those heartfelt life moments. You know the ones we mean…the big birthdays, new arrivals, surprise engagements and the just becauses. And we’re so proud to be the ones helping you connect to the people you care about most.” (https://www.moonpig.com/ie/about-us/)
- Delivery cost: “For delivery outside of Ireland, the delivery cost will be €2.20” (https://www.moonpig.com/ie/delivery-information/)
- Who you're buying from: “Our registered office is 10 Back Hill, London, England, EC1R 5EN.” (https://www.moonpig.com/ie/terms-and-conditions/)

## Cite

Truth Signal, Moonpig.com Limited: truth score 93 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/moonpig.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/moonpig.com