# Monzo (monzo.com)

Is monzo.com legit and trustworthy? Truth score 97 out of 100, high truth signals: 9 of 11 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 97 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 73,684 reviews; App Store 4.9 · 364,714 ratings
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Bank
- Years in business: 11 years
- Founded: 2015
- Places to visit: 1 office (Cardiff)
- Sells: Services
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: Financial services or credit
- Domain age: 28 years
- Address: Broadwalk House, 5 Appold Street, London, EC2A 2AG, England
- Email address: help@monzo.com
- Phone number: +44 800 088 4040
- Contact page: Not found
- Website: https://monzo.com/
- Social media: Facebook https://www.facebook.com/monzobank, Instagram https://www.instagram.com/monzo, X https://twitter.com/monzo, LinkedIn https://www.linkedin.com/company/monzo-bank, TikTok https://www.tiktok.com/@monzo, YouTube https://www.youtube.com/monzobank
- Latest YouTube video: Monzo | Get busy living | Business expense cards https://www.youtube.com/watch?v=SkvkMMfct7Q

## Summary

monzo.com is run by Monzo Bank Limited, an active UK company registered at Companies House 11 years ago, and was founded in 2015. Its website address was registered 28 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 143,734 followers on Facebook. Customers have left 73,684 reviews on Trustpilot, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: country, phone read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing. Final check: contact page linked: the site's own pages name it in a link or heading, but no such page was read.

## Positives

- An active UK company registered at Companies House, set up 11 years ago (source: companies_house)
- Its website address was registered 28 years ago (source: rdap)
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 143,734 followers on Facebook (source: social)
- Excellent independent reputation: 73,684 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- The postcode on its website matches its registered office at Companies House (source: facts)
- No malware or phishing warnings found for its website (source: safe_browsing)

## How to check if monzo.com is legit

To check if monzo.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about monzo.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: An active UK company registered at Companies House, set up 11 years ago (Clear)
- Who they are: Domain registration: Its website address was registered 28 years ago (Clear)
- Who they are: Website details: We read 3 of its pages: about, terms and privacy (Clear). Pages found: about (https://monzo.com/information-about-current-account-services), terms (https://monzo.com/legal/terms-and-conditions), privacy (https://monzo.com/legal/privacy-notice)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 73,684 reviews on Trustpilot (Clear)
- Reputation and track record: App Store: Its app, Monzo Bank - Mobile Banking, is on Apple's App Store, rated 4.9 out of 5 from 364,714 ratings. App ratings are not counted as reviews. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 27 years ago (Clear)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 143,734 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from monzo.com's own pages.

- In their own words: “The Financial Conduct Authority requires us to publish the following information about our personal current accounts. The Financial Conduct Authority requires us to publish the following information about our personal current accounts. Note : This is a list of common queries.” (https://monzo.com/information-about-current-account-services)
- Who you're buying from: “Registered Office: Broadwalk House, 5 Appold St, London EC2A 2AG.” (https://monzo.com/legal/terms-and-conditions)

## Cite

Truth Signal, Monzo: truth score 97 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/monzo.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/monzo.com