Truth score 72 out of 100, High truth signals. Customer satisfaction: mixed

72/ 100

Truth score

High truth signals

Customer satisfactionMixedFrom independent reviews, weighed by their number

Trustpilot2,000 reviews3.5

BBB7 of 180 resolvedF

mellowsleep.com

Unclaimed

Rating: 3.5 ⭐⭐⭐⭐ on Trustpilot
Reviews: 2,000 reviews
Years in business: 4 years
Address: 8 The Green, Dover
Email address: support@mellowsleep.com
Phone number: Not found
Contact page: Not found
Website: mellowsleep.com

mellowsleep.com

Smarter Sleep Starts with mellow - Comforters & Pillows | mellow sleepUpgrade your sleep with mellow. Dual-layer comforters and ergonomic pillows designed to adapt to your body. No duvet. No sweat. Just better sleep.

Checked on 15 Oct 2026, 23:33

Is this your business? Get the code to show this score on your website

Claim this page to show the business controls mellowsleep.com. Claim this page

<a href="https://truthsignal.com/business/mellowsleep.com"
   title="See the full Truth Signal report on mellowsleep.com">
  <img src="https://truthsignal.com/business/mellowsleep.com/badge.svg"
       alt="Truth Signal truth score for mellowsleep.com"
       width="210" height="56" style="border:0"
       loading="lazy" decoding="async">
</a>

Summary

Get Markdown

Is mellowsleep.com legit and trustworthy? Truth score 72 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

mellowsleep.com's website address was registered 4 years ago, and is locked against transfer to someone else. It is on 3 social media platforms (Facebook, Instagram and TikTok), with its largest audience of 714,900 followers on TikTok. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 173 complaint(s) filed against business. Of its 180 complaints closed in three years, 7 were resolved to the customer's satisfaction. We could not find a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

Its website address was registered 4 years ago.
It is on 3 social media platforms (Facebook, Instagram and TikTok); the largest audience is 714,900 followers on TikTok.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

The Better Business Bureau rates it F, and does not accredit it; 7 of its 180 complaints closed in three years were resolved to the customer's satisfaction.

Not found

Phone number information was not found from our checks.

How to check if mellowsleep.com is legit

8 clear · 2 for information

To check if mellowsleep.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about mellowsleep.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves Canada and the US · BBB rating FFor information

The Better Business Bureau rates it F, and does not accredit it; 7 of its 180 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its postcode is a US zip code, its Better Business Bureau profile is a US listing
Which countries the company serves: Canada, US
Why we believe that: $ prices on its homepage, it publishes pages for 1 countries (hreflang)

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: F
BBB accredited: No
BBB complaints closed in three years: 180
BBB complaints closed in twelve months: 180
BBB complaints resolved to the customer's satisfaction: 7
BBB complaint types: Delivery Issues: 60, Service or Repair Issues: 60, Product Issues: 43, Order Issues: 6, Sales and Advertising Issues: 6, Customer Service Issues: 4, Billing Issues: 1
BBB customer reviews: 159
BBB reasons for rating: Failure to respond to 173 complaint(s) filed against business, 180 complaint(s) filed against business
BBB file opened: 11 Feb 2026

SourcesBBB profile

Domain registrationIts website address was registered 4 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 4 years
Domain transfer lock enabled: Yes

Website detailsWe read 2 of its pages: about and deliveryClear

Company contact email is available

Pages foundAbout Delivery

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: Not found

What its pages say

Quoted word for word from mellowsleep.com.

In their own words: “So we designed bedding that works with your body, not against it. Our comforters use advanced fabric technology to regulate temperature, wick moisture , and keep you at the perfect balance of cool and cozy. They’re also buttery soft, breathable, and fully machine-washable, no duvet cover required.” About page
Delivery cost: “If your package is returned due to an incorrect address or repeated failed delivery attempts, we’ll issue a refund minus the original shipping cost once it’s received back at our facility.” Delivery page

SourcesHomepage About page Delivery page

Reputation and track record

Customer reviewsRated 3.5 stars out of 5 from 2,000 reviews on TrustpilotClear

Platform	Rating	Reviews
Trustpilot	3.5 out of 5	2,000
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not checked

Independent review platforms: 1
Trustpilot rating: 3.5 out of 5
Trustpilot review count: 2,000

Visitor trafficIts visitor numbers jumped suddenly into the top 500,000 websites by October 2025: a burst of traffic rather than a steady historyFor information

Google Chrome usage data