Truth score 77 out of 100, High truth signals. Customer satisfaction: not enough reviews to say

77/ 100

Truth score

High truth signals

Customer satisfactionNot enough reviews to sayFrom independent reviews, weighed by their number

SmartCustomer8 reviews · not counted1.8

BBB14 complaints in three yearsF

maxaroma.com

Unclaimed

Rating: 1.8 ⭐⭐ on SmartCustomer
Reviews: 3,476 reviews
Years in business: 17 years
Address: 31-17 38th Ave, LIC, NY, 11101
Email address: customerservice@maxaroma.com
Phone number: +1 212-204-0003
Contact page: maxaroma.com/contact-us.html
Website: maxaroma.com

maxaroma.com

Maxaromamaxaroma.com

The Ultimate Online Perfume Store for Men, Women & Kids.Find the best perfumes online from top brands like Dior, Yves Saint Laurent, Creed, Armani, Tom Ford, Parfums De Marly, Bond No 9,Mancera, Montale, Roja Parfums, Masion Francis Kurkdjian,Amouage,Xerjoff, bdk Parfums.

Checked on 11 Oct 2026, 05:03

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Summary

Get Markdown

Is maxaroma.com legit and trustworthy? Truth score 77 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: not enough reviews to say.

maxaroma.com's website address was registered 17 years ago, and is locked against transfer to someone else. It has 3,468 reviews on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 8 reviews on SmartCustomer average only 1.8 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade. It has 14 complaints closed in three years.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

Its website address was registered 17 years ago.
3,468 reviews on Trustpilot.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

A low number of independent reviews (8 on SmartCustomer), but it falls short with only 1.8 stars out of 5.
The Better Business Bureau rates it F, and does not accredit it; 14 complaints closed in three years.

How to check if maxaroma.com is legit

1 be cautious · 7 clear · 2 for information

To check if maxaroma.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about maxaroma.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US · BBB rating FFor information

The Better Business Bureau rates it F, and does not accredit it; 14 complaints closed in three years

Country

Where the company is based: US
Why we believe that: its terms are governed by the laws of New York, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
Which countries the company serves: US
Why we believe that: $ prices on its homepage, its structured data names the area it serves

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: F
BBB accredited: No
BBB complaints closed in three years: 14
BBB customer reviews: 8
BBB business started: 26 Oct 2010

SourcesBBB profile

Domain registrationIts website address was registered 17 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 17 years
Domain transfer lock enabled: Yes

Website detailsWe read 5 of its pages: contact, about, delivery, terms and privacyClear

Company contact email is available
Company contact phone number is available

Pages foundContact About Delivery Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Both
Contact phone number found: +1 212-204-0003

What its pages say

Quoted word for word from maxaroma.com.

In their own words: “MaxAroma has disrupted the traditional retail and brand-owned e-commerce marketplace for perfume, by partnering across the full ecosystem of retail, wholesale, perfumes, brands, artisan houses, and niche and designer fragrances. We are more than an e-commerce platform; we are a community with a shared passion and love for perfume. Our platform is about community, transparency, education, and an exceptional customer experience.” About page
Delivery cost: “Free Domestic Shipping (U.S.” Delivery page

SourcesHomepage About page Contact page Privacy page Delivery page Terms page

Reputation and track record

Customer reviews3,468 reviews on TrustpilotBe cautious

Rated 1.8 stars out of 5 from 8 reviews on SmartCustomer

Platform	Rating	Reviews
Trustpilot	Unknown	3,468
SmartCustomer	1.8 out of 5	8
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found

Independent review platforms: 1
Trustpilot review count: 3,468

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier

Google Chrome usage data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Web history and authorityThe Internet Archive first saved a copy of its website 16 years agoClear

Website archive history: 16 years
Wikipedia page: no

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 53,000 followers on InstagramClear

Its YouTube channel has 19,500 subscribers and 709 videos, the latest uploaded 7 days ago

Platform	Profile	Audience
Facebook	Profile	23,407 followers
Instagram	Profile	53,000 followers
X	Profile	573 followers
LinkedIn	Profile	259 followers
YouTube	Profile	19,500 subscribers
TikTok	Profile	23,200 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 119,939 followers in total
YouTube channel: 709 videos, 19,500 subscribers, last upload 7 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear