lilysilk.com
Website
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Women's clothing
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 15 years
- Address
- 556 N Diamond Bar Ste 100C, DIAMOND BAR, CA, 91765
- Email address
- care
@help.lilysilk.com - Phone number
- +1 866-655-1888
- Contact page
- lilysilk.com/
us/ contact - Website
- lilysilk.com
- Social media
Customer reviews
Summary
Is lilysilk.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 5 of 11 public checks clear, 1 to be cautious about, 2 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 5 of its pages: contact, returns, delivery, terms and privacy. Its website address was registered 15 years ago, and is locked against transfer to someone else. Customers have left 24,017 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 148 reviews on SmartCustomer average only 2.9 stars out of 5. We could not find an archive history for its website or social media profiles.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 5 of its pages · contact, returns, delivery, terms and privacy.
- Its website address was registered 15 years ago.
- Excellent independent reputation · 24,017 reviews on Trustpilot, rated 4.0 stars out of 5.
- No malware or phishing warnings found for its website.
Be cautious
- A substantial number of independent reviews (148 on SmartCustomer), but it falls short with only 2.9 stars out of 5.
Not found
- Web history and authority information was not found from our checks.
- Social presence information was not found from our checks.
Our technical team has been informed.
What they offer
Discover LILYSILK – your destination for luxurious silk clothing, bedding, and accessories made from 100% natural mulberry silk. Experience comfort, elegance, and sustainability in every piece.
LILYSILK Official site offers support and help through their help page, which can be found in the sources below.
Latest YouTube video
Correct as of
How to check if lilysilk.com is legit
To check if lilysilk.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about lilysilk.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsnothing known
- Where the company is based
- Not stated with its address
- Which countries the company serves
- Hong Kong, US
- Why we believe that
- $ prices on its homepage, its delivery page says it ships to the US, its delivery page says it ships to Hong Kong
Domain registrationIts website address was registered 15 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 15 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 5 of its pages: contact, returns, delivery, terms and privacy
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 866-655-1888
- Contact page found
- Contact page
Quoted word for word from lilysilk.com.
- How long you have to return
- “If you would like to exchange an item, please return it within 14 days of receiving your order.” Returns page
- Do returns cost anything
- “Free return labels are not available for remote areas including Puerto Rico, Hawaii, and Alaska.” Returns page
- Faulty or damaged items
- “We do not accept returned items that have been worn, damaged, washed, or altered.Once the non-returnable tag is removed, we cannot guarantee that your item(s) can be returned or exchanged normally.” Returns page
- Delivery cost
- “Free shipping on orders greater or equal to $69.” Delivery page
Reputation and track record
Customer reviews24,165 reviews across 2 platforms, rated 2.9 to 4.0 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 24,017 |
| SmartCustomer | 2.9 out of 5 | 148 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
App StoreIts app, LILYSILK, is on Apple's App Store, rated 2.1 out of 5 from 7 ratings. App ratings are not counted as reviews.
- App
- LILYSILK
- App Store page
- https://apps.apple.com/gb/app/lilysilk/id1223774800
- App Store rating
- 2.1 out of 5
- App Store ratings
- 7
Visitor trafficIts visitor numbers jumped suddenly into the top 50,000 websites by October 2025: a burst of traffic rather than a steady history
- Real people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 100,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- top 500,000 to top 50,000 by 2025-10
- Rank drop in the last 12 months
- top 50,000 to top 500,000 by 2026-01
- Popularity across the internet
- top 200,000 sites
Web history and authoritynothing known
nothing recorded
Social presenceIts website links to its profiles on Facebook, Instagram, TikTok, X and YouTube
- Its YouTube channel has 34,100 subscribers and 911 videos, the latest uploaded on 15 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | Unknown | |
| X | Profile | Unknown |
| Not checked | ||
| YouTube | Profile | 34,100 subscribers |
| TikTok | Profile | 34,400 followers |
- YouTube channel
- 911 videos, 34,100 subscribers, last upload 15 Oct 2026
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Shares your data with other companies.
- “Parties You Direct Us to Share Information With: We may share your information with third parties at your consent or request.”
- Collects where you are.
- “This includes identifiers used to recognize you or a device over time and across different services, your interactions with our online services and advertisements, information about your computer or device, and information about your precise location when permitted.”
- May make automated decisions or build a profile about you.
- “We do not make decisions about you based solely on automated processing of your personal information, including profiling, which produces legal effects or similarly significantly affects you, unless necessary for entering or performing a contract with you based on your explicit consent, or as authorized by applicable law.”
- Says you can ask it to delete your data.
- “Delete: Ask us to delete the personal information we have collected about you.”
Tracking tools on its homepageGoogle Tag Manager and Meta Pixel
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
- Meta Pixel
- Tells Facebook and Instagram what you do on its site, for adverts.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Security certificate browsers warn about
- No
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 19 Jan 2027
- Nameservers
- demi.ns.cloudflare.com
gabe.ns.cloudflare.com - Address
- 104.18.23.41
104.18.22.41
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