# LILYSILK Official site (lilysilk.com)

Is lilysilk.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 5 of 11 public checks clear, 1 to be cautious about, 2 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 83 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 24,017 reviews; SmartCustomer 2.9 · 148 reviews; App Store 2.1 · 7 ratings; average 4.0
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Women's clothing
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 15 years
- Address: 556 N Diamond Bar Ste 100C, DIAMOND BAR, CA, 91765
- Email address: care@help.lilysilk.com
- Phone number: +1 866-655-1888
- Contact page: https://lilysilk.com/us/contact
- Website: https://lilysilk.com/
- Social media: Facebook https://www.facebook.com/LuxurySilk, Instagram https://www.instagram.com/lilysilk/, X https://x.com/lilysilk, TikTok https://www.tiktok.com/@lilysilk, YouTube https://www.youtube.com/user/lilysilkshop
- Latest YouTube video: The easiest way to look put together: head-to-toe white. @valerie.kei https://www.youtube.com/watch?v=1JUdi8IA0ic

## Summary

We read 5 of its pages: contact, returns, delivery, terms and privacy. Its website address was registered 15 years ago, and is locked against transfer to someone else. Customers have left 24,017 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 148 reviews on SmartCustomer average only 2.9 stars out of 5. We could not find an archive history for its website or social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 5 of its pages: contact, returns, delivery, terms and privacy (source: website)
- Its website address was registered 15 years ago (source: rdap)
- Excellent independent reputation: 24,017 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (148 on SmartCustomer), but it falls short with only 2.9 stars out of 5 (source: reviews)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Social presence information was not found from our checks. (source: social)

## How to check if lilysilk.com is legit

To check if lilysilk.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about lilysilk.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (For information)
- Who they are: Domain registration: Its website address was registered 15 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, returns, delivery, terms and privacy (Clear). Pages found: contact (https://lilysilk.com/us/contact), returns (https://lilysilk.com/us/page/shipping-and-returns), delivery (https://lilysilk.com/us/page/shipping-information), terms (https://lilysilk.com/us/page/terms-conditions), privacy (https://lilysilk.com/us/page/privacy-policy)
- Reputation and track record: Customer reviews: 24,165 reviews across 2 platforms, rated 2.9 to 4.0 out of 5 (Be cautious)
- Reputation and track record: App Store: Its app, LILYSILK, is on Apple's App Store, rated 2.1 out of 5 from 7 ratings. App ratings are not counted as reviews. (For information)
- Reputation and track record: Visitor traffic: Its visitor numbers jumped suddenly into the top 50,000 websites by October 2025: a burst of traffic rather than a steady history (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, TikTok, X and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from lilysilk.com's own pages.

- How long you have to return: “If you would like to exchange an item, please return it within 14 days of receiving your order.” (https://www.lilysilk.com/us/page/shipping-and-returns)
- Do returns cost anything: “Free return labels are not available for remote areas including Puerto Rico, Hawaii, and Alaska.” (https://www.lilysilk.com/us/page/shipping-and-returns)
- Faulty or damaged items: “We do not accept returned items that have been worn, damaged, washed, or altered.Once the non-returnable tag is removed, we cannot guarantee that your item(s) can be returned or exchanged normally.” (https://www.lilysilk.com/us/page/shipping-and-returns)
- Delivery cost: “Free shipping on orders greater or equal to $69.” (https://www.lilysilk.com/us/page/shipping-information)

## Could not be checked this time

- social, bbb

## Cite

Truth Signal, LILYSILK Official site: truth score 83 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/lilysilk.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/lilysilk.com