letterfest.com

Website

letterfest.com

Handmade Unique Personalised Gifts & Ideas – LetterfestLetterfest designs and makes wonderful personalised gifts, illustrations, art, engraved stone and terracotta, personalised children's story books, cards, stationery and much more. Show someone you love them with a gift they will treasure forever. Unique gift Ideas and inspiration, handmade in the UK

letterfest.com

One of the first images collected of this website on 21 Feb 2009

youtube.com

The Emotional Moment Dad Saw His Pet Portrait | Personalised Christmas Gift IdeasThe latest video on its YouTube channel

UnclaimedChecked on 30 Oct 2026, 15:25

Own this business? See what is holding the score back.

Truth score

Truth score 92 out of 100, High truth signals. Customer satisfaction: mostly satisfied

92/ 100

High truth signals

Top 5% of businesses we’ve checked

Business details

Category: Personalised gifts
Years in business: 15 years
Sells: Physical goods
Sells to: The public
Kind of seller: Sells its own goods or services
Licensed trade: No licence normally needed
Domain age: 18 years
Address: Unit 1, Chivenor Business Park, Chivenor, Barnstaple, Devon, EX31 4AY, England
Email address: support@letterfest.com
Phone number: +44 1271 861825
Contact page: letterfest.com/pages/contact-us
Website: letterfest.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot1,087 reviews4

Total1,0874.0

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

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Summary

Is letterfest.com legit and trustworthy? Truth score 92 out of 100, high truth signals: 8 of 10 public checks clear, 1 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

letterfest.com is run by Letterfest LTD, an active UK company registered at Companies House 15 years ago. Its website address was registered 18 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 28,000 followers on Instagram. Customers have left 1,087 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

An active UK company registered at Companies House, set up 15 years ago.
Its website address was registered 18 years ago.
It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 28,000 followers on Instagram.
Great independent reputation · 1,087 reviews on Trustpilot, rated 4.0 stars out of 5.
No malware or phishing warnings found for its website.

Not found

Web history and authority information was not found from our checks.

What they offer

What makes them different: “The first anniversary deserves more than a card.” Its homepage

Getting help

Letterfest Ltd offers support and help through their help page, which can be found in the sources below.

Customer stories: 133,000+

SourcesIts homepage Help and FAQS 133,000+

Latest YouTube video

Correct as of 30 Oct 2026, 15:25

How to check if letterfest.com is legit

To check if letterfest.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about letterfest.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsAn active UK company registered at Companies House, set up 15 years ago

Its registered office at Companies House is Unit 1, Chivenor Business Park, Chivenor, Barnstaple, Devon, EX31 4AY, England
Its latest accounts at Companies House run to 31 March 2025
Its directors and owners are named at Companies House
It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK
Why we believe that: it is registered at Companies House as LETTERFEST LTD, its terms are governed by the laws of England
Which countries the company serves: Ascension Island, Afghanistan, Antigua and Barbuda, Anguilla, Albania, Armenia, Angola, Argentina, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, St Barthélemy, Bermuda, Brunei, Bolivia, Caribbean Netherlands, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Cocos (Keeling) Islands, DR Congo, Central African Republic, Congo, Ivory Coast, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cape Verde, Curaçao, Christmas Island, Czechia, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Egypt, Western Sahara, Eritrea, Ethiopia, Fiji, Falkland Islands, Faroe Islands, Gabon, UK, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, South Georgia and South Sandwich Islands, Guatemala, Guinea-Bissau, Guyana, Hong Kong, Honduras, Croatia, Haiti, Hungary, Indonesia, Israel, Isle of Man, British Indian Ocean Territory, Iraq, Iceland, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St Lucia, Sri Lanka, Liberia, Lesotho, Libya, Morocco, Moldova, St Martin, Madagascar, North Macedonia, Mali, Myanmar, Mongolia, Macao, Martinique, Mauritania, Montserrat, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Norway, Nepal, Nauru, Niue, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St Pierre and Miquelon, Pitcairn Islands, Palestinian Territories, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St Helena, Svalbard and Jan Mayen, Sierra Leone, Senegal, Somalia, Suriname, South Sudan, São Tomé and Príncipe, El Salvador, Sint Maarten, Eswatini, Tristan da Cunha, Turks and Caicos Islands, Chad, French Southern Territories, Togo, Thailand, Tajikistan, Tokelau, Timor-Leste, Turkmenistan, Tunisia, Tonga, Türkiye, Trinidad and Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, US Outlying Islands, US, Uruguay, Uzbekistan, Vatican City, St Vincent and the Grenadines, Venezuela, British Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe
Why we believe that: £ prices on its homepage, it publishes pages for 207 countries (hreflang), its delivery page says it ships to the UK

Registration

Companies House registration: Registered as LETTERFEST LTD
Data protection registration (ICO): Registered
VAT number: Not found

Better Business Bureau

Better Business Bureau profile: Not found

Companies House register

Company found in official company register: Yes
Registered company name: LETTERFEST LTD
Company status: active
Company age: 15 years
Registered address: Unit 1, Chivenor Business Park, Chivenor, Barnstaple, Devon, EX31 4AY, England
Accounts overdue: No
Confirmation statement overdue: No
Insolvency history: No
Registered office in dispute: No
Filing history consistent: Yes
ICO data-protection fee payer: Yes
Registered to do: 47910 Retail sale via mail order houses or via Internet
Company type: Private limited company

Size and borrowing

Accounts filed: Small company accountsFiled by a small company, with less detail.
Secured loans (charges): 0No secured loans outstanding at Companies House.

SourcesCompanies House ICO register entry

Domain registrationIts website address was registered 18 years ago

Its website address is locked against being transferred to someone else

Domain age: 18 years
Domain transfer lock enabled: Yes

Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +44 1271 861825
Contact page found: Contact page

What its pages say

Quoted word for word from letterfest.com.

In their own words: “Letterfest was founded many years ago to help our wonderful customers gift meaningful joyful things crafted with love. The people who design and make our products have always been at the heart of this mission. We are committed to ethical business practices, sustainability, and a human-centered approach, ensuring that everything we make is by real people, for real people.” About page
Delivery cost: “Shipping costs are calculated and displayed at checkout.” Delivery page

SourcesHomepage Returns page About page Contact page Delivery page Privacy page Terms page

Reputation and track record

Customer reviewsRated 4.0 stars out of 5 from 1,087 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4 out of 5	1,087
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not found
Google	Not checked

Visitor trafficReal people have visited its website since February 2021 or earlier

nothing recorded

Web history and authoritynothing known

nothing recorded

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 28,000 followers on Instagram

Its YouTube channel has 44 subscribers and 143 videos, the latest uploaded on 27 Oct 2026

Platform	Profile	Audience
Facebook	Profile	Unknown
Instagram	Profile	28,000 followers
X	Profile	Unknown
LinkedIn	Profile	2,210 followers
YouTube	Profile	44 subscribers
TikTok	Profile	16 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 30,270 followers in total
YouTube channel: 143 videos, 44 subscribers, last upload 27 Oct 2026

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Says it does not sell your personal data.: “Hi, We respect your privacy and we don't sell it, loan it or barter with it.”
Says you can ask it to delete your data.: “When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.”

SourceIts privacy policy

Tracking tools on its homepageGoogle Analytics, Google Ads, TikTok Pixel and Klaviyo

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics: Counts your visits and what you look at.
Google Ads: Tracks what you do to show you Google adverts.
TikTok Pixel: Tells TikTok what you do on its site, for adverts.
Klaviyo: Tracks what you look at, for its marketing emails.

Uses Shopify's cookie banner to ask which cookies you allow.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.