# Letterfest Ltd (letterfest.com)

Is letterfest.com legit and trustworthy? Truth score 92 out of 100, high truth signals: 8 of 10 public checks clear, 1 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 92 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 1,087 reviews; average 4.0
- Claimed: no
- Assessed: 2026-10-30

## Business details

- Category: Personalised gifts
- Years in business: 15 years
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 18 years
- Address: Unit 1, Chivenor Business Park, Chivenor, Barnstaple, Devon, EX31 4AY, England
- Email address: support@letterfest.com
- Phone number: +44 1271 861825
- Contact page: https://letterfest.com/pages/contact-us
- Website: https://letterfest.com/
- Social media: Facebook https://facebook.com/letterfest, Instagram https://instagram.com/letterfestgifts, X https://twitter.com/letterfest, LinkedIn https://uk.linkedin.com/company/letterfest-ltd, TikTok https://www.tiktok.com/@letterfest, YouTube https://www.youtube.com/@letterfestgifts
- Registered to do: 47910 Retail sale via mail order houses or via Internet
- Latest YouTube video: The Emotional Moment Dad Saw His Pet Portrait | Personalised Christmas Gift Ideas https://www.youtube.com/watch?v=btbMjGJbWWI

## Summary

letterfest.com is run by Letterfest LTD, an active UK company registered at Companies House 15 years ago. Its website address was registered 18 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 28,000 followers on Instagram. Customers have left 1,087 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: phone read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- An active UK company registered at Companies House, set up 15 years ago (source: companies_house)
- Its website address was registered 18 years ago (source: rdap)
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 28,000 followers on Instagram (source: social)
- Great independent reputation: 1,087 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)

## How to check if letterfest.com is legit

To check if letterfest.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about letterfest.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: An active UK company registered at Companies House, set up 15 years ago (Clear)
- Who they are: Domain registration: Its website address was registered 18 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://letterfest.com/pages/contact-us), about (https://letterfest.com/pages/about-us), returns (https://letterfest.com/pages/returns), delivery (https://letterfest.com/pages/delivery-times), terms (https://letterfest.com/pages/terms-and-conditions), privacy (https://letterfest.com/pages/privacy-policy)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 1,087 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people have visited its website since February 2021 or earlier (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 28,000 followers on Instagram (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from letterfest.com's own pages.

- In their own words: “Letterfest was founded many years ago to help our wonderful customers gift meaningful joyful things crafted with love. The people who design and make our products have always been at the heart of this mission. We are committed to ethical business practices, sustainability, and a human-centered approach, ensuring that everything we make is by real people, for real people.” (https://letterfest.com/pages/about-us)
- Delivery cost: “Shipping costs are calculated and displayed at checkout.” (https://letterfest.com/pages/delivery-times)

## Cite

Truth Signal, Letterfest Ltd: truth score 92 out of 100, legitimacy confidence High, assessed 2026-10-30, https://truthsignal.com/business/letterfest.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/letterfest.com