lens.com
Unclaimed- Rating
- 4.2 ⭐⭐⭐⭐ on SmartCustomer
- Reviews
- 17,943 reviews
- Years in business
- 27 years
- Address
- Not foundNo address found using the trading company name
- Email address
- Not found
- Phone number
- +1 800-536-7266
- Contact page
- Not found
- Website
- lens.com
Discount Contact Lenses Online | 70% Off Popular Brands | Lens.comThe most popular contact lenses at massively discounted prices, including Acuvue, Biofinity, and Dailies. Buy prescription eye contacts online for astigmatism, colored lenses and others, enjoy Lens hassle-free ordering, vision test online, and money back guarantee. 1 800 LENS COM
Discount Contact Lenses Online | 70% Off Popular Brands | Lens.comThe most popular contact lenses at massively discounted prices, including Acuvue, Biofinity, and Dailies. Buy prescription eye contacts online for astigmatism, colored lenses and others, enjoy Lens hassle-free ordering, vision test online, and money back guarantee. 1 800 LENS COM
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<a href="https://truthsignal.com/business/lens.com"
title="See the full Truth Signal report on lens.com">
<img src="https://truthsignal.com/business/lens.com/badge.svg"
alt="Truth Signal truth score for lens.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Get MarkdownIs lens.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
lens.com publishes a contact phone number. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has 11,804 reviews on Trustpilot. Customers have left 6,139 reviews on SmartCustomer, averaging 4.2 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 29 complaint(s) filed against business. Of its 189 complaints closed in three years, 19 were resolved to the customer's satisfaction. We could not find an address or an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- Company contact phone number is available.
- Its website address was registered 27 years ago.
- 11,804 reviews on Trustpilot.
- Great independent reputation · 6,139 reviews on SmartCustomer, rated 4.2 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- The Better Business Bureau rates it F, and does not accredit it; 19 of its 189 complaints closed in three years were resolved to the customer's satisfaction.
Not found
- Address information was not found from our checks.
- Email address information was not found from our checks.
How to check if lens.com is legit
8 clear · 2 for informationTo check if lens.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about lens.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US · BBB rating FFor information
- The Better Business Bureau rates it F, and does not accredit it; 19 of its 189 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its phone number starts +1, its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage
- Better Business Bureau profile
- Found
- BBB rating
- F
- BBB accredited
- No
- BBB complaints closed in three years
- 189
- BBB complaints closed in twelve months
- 40
- BBB complaints resolved to the customer's satisfaction
- 19
- BBB complaint types
- Product Issues: 76, Service or Repair Issues: 40, Delivery Issues: 31, Sales and Advertising Issues: 23, Billing Issues: 16, Customer Service Issues: 2, Order Issues: 1
- BBB customer reviews
- 482
- BBB reasons for rating
- Failure to respond to 29 complaint(s) filed against business, 8 complaint(s) filed against business that were not resolved
- BBB business started
- 25 Feb 1998
- BBB file opened
- 2 Mar 2021
Domain registrationIts website address was registered 27 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 27 years
- Domain transfer lock enabled
- Yes
Website detailsCompany contact phone number is availableClear
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- +1 800-536-7266
Customer reviews11,804 reviews on Trustpilot · SmartCustomer 4.2 stars from 6,139 reviewsClear
- 11,804 reviews on Trustpilot
- Rated 4.2 stars out of 5 from 6,139 reviews on SmartCustomer
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 11,804 |
| SmartCustomer | 4.2 out of 5 | 6,139 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 2
- SmartCustomer rating
- 4.2 out of 5
- SmartCustomer review count
- 6,139
- Trustpilot review count
- 11,804
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Web history and authorityThe Internet Archive first saved a copy of its website 29 years agoClear
- Website archive history
- 29 years
- Wikipedia page
- no
Social presenceIt is on 2 social media platforms (Instagram and X); the largest audience is 7,068 followers on XClear
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Certificate issuer
- DigiCert Inc
- Certificate type
- OV
- Certificate expires
- 22 Feb 2027
- Nameservers
- dns01.lens.com
dns02.lens.com
dns03.lens.com
dns04.lens.com
dns05.lens.com
dns06.lens.com - Address
- 23.43.75.240
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