legacybox.com
Website
Legacybox® — Digitize Your Family MemoriesSend us your videotapes, film, photos, slides and more. Legacybox professionally digitizes and preserves the memories your family never wants to lose.
Legacybox® — Digitize Your Family MemoriesSend us your videotapes, film, photos, slides and more. Legacybox professionally digitizes and preserves the memories your family never wants to lose.
Legacybox Unboxing - Transfer your Old Home Movies to Digital - Right Here in the USAThe latest video on its YouTube channel
Own this business? See what is holding the score back.
Truth score
Business details
- Sells
- Services
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 21 years
- Address
- 501 Cumberland St, Chattanooga
- Email address
- questions
@legacybox.com - Phone number
- +1 800-797-8210
- Contact page
- legacybox.com/
pages/ contact-us - Website
- legacybox.com
- Social media
Customer reviews
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</a>Summary
Is legacybox.com legit and trustworthy? Truth score 77 out of 100, high truth signals: 5 of 10 public checks clear, 1 to be cautious about, 2 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.
legacybox.com's website address was registered 21 years ago. It has 45 reviews on Trustindex. Customers have left 2,218 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 827 reviews on SmartCustomer average only 2.7 stars out of 5. We could not find an archive history for its website or social media profiles.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- Its website address was registered 21 years ago.
- 45 reviews on Trustindex.
- Great independent reputation · 2,218 reviews on Trustpilot, rated 4.0 stars out of 5.
- No malware or phishing warnings found for its website.
Be cautious
- A substantial number of independent reviews (827 on SmartCustomer), but it falls short with only 2.7 stars out of 5.
Not found
- Web history and authority information was not found from our checks.
- Social presence information was not found from our checks.
Our technical team has been informed.
What they offer
Send us your videotapes, film, photos, slides and more. Legacybox professionally digitizes and preserves the memories your family never wants to lose.
Legacybox® — Digitize Your Family Memories offers support and help through their help page, which can be found in the sources below.
- Customer stories
- Reviews
Latest YouTube video
Correct as of
How to check if legacybox.com is legit
To check if legacybox.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about legacybox.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves the US
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its phone number starts +1, its postcode is a US zip code
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage
Domain registrationIts website address was registered 21 years ago
- Domain age
- 21 years
Website detailsWe read 5 of its pages: contact, about, delivery, terms and privacy
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 800-797-8210
- Contact page found
- Contact page
Quoted word for word from legacybox.com.
- In their own words
- “Founded in 2003, Legacybox has become a national leader in digitizing analog media with a team of over 200 trained technicians in our 8 acre, 100,000 square foot campus. We marry the glory of nostalgia with the best of what’s new, ensuring all the while that we never lose sight of what is most important: preserving the past with the attention and detail these irreplaceable moments deserve. Legacybox was named one of “America’s Fastest Growing Companies” by Inc. Magazine, with 1,075% growth since launch.” About page
Reputation and track record
Customer reviews3,090 reviews across 3 platforms, rated 2.7 to 4.0 out of 5
- Trustindex, a review service, gathers this business's reviews from Amazon, Sitejabber and Trustindex on one page, and its reviews are counted like any other review site's, less as many as we already count on a site we read on its own. A business can claim its page there to collect reviews and reply to them, and which review sites are included differs from one business to the next.
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 2,218 |
| SmartCustomer | 2.7 out of 5 | 827 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Unknown | 45 |
| Not checked |
- Trustindex reviews by platform
- Amazon: 43, Sitejabber: 806, Trustindex: 2
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Web history and authoritynothing known
nothing recorded
Social presenceIts website links to its profiles on Facebook, Instagram, LinkedIn, X and YouTube
- Its YouTube channel has 871 subscribers and 85 videos, the latest uploaded on 18 Nov 2025
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | Unknown | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 871 subscribers |
| TikTok | Not checked |
- YouTube channel
- 85 videos, 871 subscribers, last upload 18 Nov 2025
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent status with third parties for their own marketing or promotional purposes.”
Tracking tools on its homepageGoogle Ads, Microsoft Clarity and Klaviyo
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Ads
- Tracks what you do to show you Google adverts.
- Microsoft Clarity
- Records how you move, scroll and click on the page.
- Klaviyo
- Tracks what you look at, for its marketing emails.
Uses Shopify's cookie banner to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 22 Dec 2026
- Nameservers
- dan.ns.cloudflare.com
ivy.ns.cloudflare.com - Address
- 172.66.43.213
172.66.40.43