# Legacybox® — Digitize Your Family Memories (legacybox.com)

Is legacybox.com legit and trustworthy? Truth score 77 out of 100, high truth signals: 5 of 10 public checks clear, 1 to be cautious about, 2 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

- Truth score: 77 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mixed, from Trustpilot 4 · 2,218 reviews; SmartCustomer 2.7 · 827 reviews; Trustindex · 45 reviews · rating set aside, some reviews counted under another site
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Sells: Services
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 21 years
- Address: 501 Cumberland St, Chattanooga
- Email address: questions@legacybox.com
- Phone number: +1 800-797-8210
- Contact page: https://legacybox.com/pages/contact-us
- Website: https://legacybox.com/
- Social media: Facebook https://www.facebook.com/Legacybox, Instagram https://www.instagram.com/legacybox/, X https://twitter.com/legacybox, LinkedIn https://www.linkedin.com/company/legacybox, YouTube https://www.youtube.com/channel/UCtrczFsRT_WQ655Y4fKMWNA
- Latest YouTube video: Legacybox Unboxing - Transfer your Old Home Movies to Digital - Right Here in the USA https://www.youtube.com/watch?v=M9QC9Ky4kt8

## Summary

legacybox.com's website address was registered 21 years ago. It has 45 reviews on Trustindex. Customers have left 2,218 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 827 reviews on SmartCustomer average only 2.7 stars out of 5. We could not find an archive history for its website or social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 21 years ago (source: rdap)
- 45 reviews on Trustindex (source: reviews)
- Great independent reputation: 2,218 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (827 on SmartCustomer), but it falls short with only 2.7 stars out of 5 (source: reviews)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Social presence information was not found from our checks. (source: social)

## How to check if legacybox.com is legit

To check if legacybox.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about legacybox.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 21 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, about, delivery, terms and privacy (Clear). Pages found: contact (https://legacybox.com/pages/contact-us), about (https://legacybox.com/pages/about-us), delivery (https://legacybox.com/pages/christmas-delivery), terms (https://legacybox.com/pages/website-terms-of-use), privacy (https://legacybox.com/pages/privacy)
- Reputation and track record: Customer reviews: 3,090 reviews across 3 platforms, rated 2.7 to 4.0 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn, X and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from legacybox.com's own pages.

- In their own words: “Founded in 2003, Legacybox has become a national leader in digitizing analog media with a team of over 200 trained technicians in our 8 acre, 100,000 square foot campus. We marry the glory of nostalgia with the best of what’s new, ensuring all the while that we never lose sight of what is most important: preserving the past with the attention and detail these irreplaceable moments deserve. Legacybox was named one of “America’s Fastest Growing Companies” by Inc. Magazine, with 1,075% growth since launch.” (https://legacybox.com/pages/about-us)

## Could not be checked this time

- social

## Cite

Truth Signal, Legacybox® — Digitize Your Family Memories: truth score 77 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/legacybox.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/legacybox.com