jellycat.com

Website

jellycat.com

Official Jellycat Store | Jellycat Soft Toys & GiftsWelcome to the official online home of the softest stuffed toys. Sharing joy since 1999. Explore the collection of Loveable characters, Amuseables, and personalised gifts for all ages.

UnclaimedChecked on 26 Oct 2026, 16:12

Own this business? See what is holding the score back.

Truth score

Truth score 96 out of 100, High truth signals. Customer satisfaction: mostly satisfied

96/ 100

High truth signals

Top 1% of businesses we’ve checked

Business details

Category: Toys and games
Years in business: 28 years
Founded: 1999
Sells: Physical goods
Sells to: The public
Kind of seller: Sells its own goods or services
Licensed trade: No licence normally needed
Domain age: 26 years
Address: Westworks Building, 195 Wood Lane, London, W12 7FQ, England
Email address: hello@jellycat.com
Phone number: +44 333 004 0900
Contact page: jellycat.com/contact-us
Website: jellycat.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot3,565 reviews4

Total3,5654.0

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

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Summary

Is jellycat.com legit and trustworthy? Truth score 96 out of 100, high truth signals: 9 of 10 public checks clear, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

jellycat.com is run by Jellycat Limited, an active UK company registered at Companies House 28 years ago, and was founded in 1999. Its website address was registered 26 years ago, and is locked against transfer to someone else. It is on 4 social media platforms (Facebook, Instagram, TikTok and X), with its largest audience of 3,000,000 followers on Instagram. Customers have left 3,565 reviews on Trustpilot, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

An active UK company registered at Companies House, set up 28 years ago.
Its website address was registered 26 years ago.
It is on 4 social media platforms (Facebook, Instagram, TikTok and X); the largest audience is 3,000,000 followers on Instagram.
Great independent reputation · 3,565 reviews on Trustpilot, rated 4.0 stars out of 5.
The postcode on its website matches its registered office at Companies House.
No malware or phishing warnings found for its website.

What they offer

Welcome to the official online home of the softest stuffed toys. Sharing joy since 1999. Explore the collection of Loveable characters, Amuseables, and personalised gifts for all ages.

— Official Jellycat Store, in their own words

What makes them different: “The long-awaited Jellycat Halloween Ball is in full swing – and the only scary thing here?” Its homepage

Getting help

Official Jellycat Store offers support and help through their help page, which can be found in the sources below.

SourcesIts homepage Contact Us

How to check if jellycat.com is legit

To check if jellycat.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about jellycat.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsAn active UK company registered at Companies House, set up 28 years ago

Its registered office at Companies House is Westworks Building, 195 Wood Lane, London, W12 7FQ, England
Its latest accounts at Companies House run to 31 December 2025
Its directors and owners are named at Companies House
It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK
Why we believe that: it is registered at Companies House as JELLYCAT LIMITED, the site's structured data states its country, its legal pages give an address in England, its VAT number starts GB, its phone number starts +44, its postcode is a UK postcode
Which countries the company serves: Canada, UK, US
Why we believe that: £ prices on its homepage, it publishes pages for 3 countries (hreflang)

Registration

Companies House registration: Registered as JELLYCAT LIMITED
Data protection registration (ICO): Registered
VAT number: GB927290412

Companies House register

Company found in official company register: Yes
Registered company name: JELLYCAT LIMITED
Company status: active
Company age: 28 years
Registered address: Westworks Building, 195 Wood Lane, London, W12 7FQ, England
Accounts overdue: No
Confirmation statement overdue: No
Insolvency history: No
Registered office in dispute: No
Filing history consistent: Yes
ICO data-protection fee payer: Yes
Registered to do: 46900 Non-specialised wholesale trade
Company type: Private limited company

Size and borrowing

Accounts filed: Full accountsThe most detailed kind a company files.
Secured loans (charges): 0No secured loans outstanding at Companies House.

From Wikipedia

Founded: 1999

SourcesCompanies House ICO register entry Wikipedia

Domain registrationIts website address was registered 26 years ago

Its website address is locked against being transferred to someone else

Domain age: 26 years
Domain transfer lock enabled: Yes

Website detailsWe read 3 of its pages: contact, terms and privacy

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +44 333 004 0900
Contact page found: Contact page
Sources agreeing on postcode: 2

What its pages say

Quoted word for word from jellycat.com.

Who you're buying from: “Our registered office is Westworks Building, 195 Wood Lane, London, England, W12 7FQ and our registered number is 03591414.” Terms page

SourcesHomepage Contact page Privacy page Terms page

Reputation and track record

Customer reviewsRated 4.0 stars out of 5 from 3,565 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4 out of 5	3,565
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not found
Google	Not checked

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier
It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 50,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 50,000 sites

Web history and authorityFound: wikipedia page

Wikipedia page: yes

SourcesWikipedia

Social presenceIt is on 4 social media platforms (Facebook, Instagram, TikTok and X); the largest audience is 3,000,000 followers on Instagram

Platform	Profile	Audience
Facebook	Profile	532,861 followers
Instagram	Profile	3,000,000 followers
X	Profile	Unknown
LinkedIn	Not found
YouTube	Not found
TikTok	Profile	2,800,000 followers

Social platforms with discovered profiles: facebook, instagram, tiktok, x
Social follower counts: 6,332,861 followers in total

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Shares your data with other companies.: “We share personal data with third parties who support us in providing our website and help provide, run and manage our internal IT systems.”
May send your data to other countries.: “For that reason, if we transfer your personal data outside the UK and/or EEA, we will take reasonable steps to ensure the security of your personal data in accordance with applicable data protection laws.”
May make automated decisions or build a profile about you.: “(vi) Be excluded from automated decision making.”
Says how long it keeps your data.: “In particular, when you place an order with us, we will ordinarily keep the personal data you give us for 5 years so we can comply with our legal and contractual obligations relating to the sale of goods.”
Says you can ask it to delete your data.: “This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.”
Has a data protection officer you can contact.: “If you have any questions, concerns or complaints about the processing of your personal data by Jellycat, you should contact our data protection officer (“DPO”), Lewis Silkin LLP.”dpo@jellycat.com

SourceIts privacy policy

Tracking tools on its homepageGoogle Analytics, Google Tag Manager and Google Ads

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics: Counts your visits and what you look at.
Google Tag Manager: Loads other tracking tools, which may not be listed here.
Google Ads: Tracks what you do to show you Google adverts.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.