Truth score 74 out of 100, High truth signals. Customer satisfaction: mixed

74/ 100

Truth score

High truth signals

Customer satisfactionMixedFrom independent reviews, weighed by their number

Trustpilot1,443 reviews3.7

SmartCustomer38 reviews1.6

Reviews.io1 reviews · not counted1.0

BBB1 of 2 resolvedA+

toywiz.com

Unclaimed

Rating: 3.7 ⭐⭐⭐⭐ on Trustpilot1.6 ⭐⭐ on SmartCustomer1.0 ⭐ on Reviews.io
Reviews: 1,482 reviews
Years in business: 27 years
Address: 363 Spook Rock Rd. Building K Suffern, NY 10901
Email address: customerservice@toywiz.com
Phone number: +1 877-451-2597
Contact page: toywiz.com/contact-us/
Website: toywiz.com

toywiz.com

toywiz.comtoywiz.com

Online Shop for Toys, Action Figures & Trading Card GamesShop for toys, action figures, plush & trading card games. Our online store specializes in hard to find and popular kids, baby toys, figurines and collectibles.

Checked on 15 Oct 2026, 13:33

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Summary

Get Markdown

Is toywiz.com legit and trustworthy? Truth score 74 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

toywiz.com's website address was registered 27 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 5,411 followers on Instagram. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 38 reviews on SmartCustomer average only 1.6 stars out of 5. Its 1 reviews on Reviews.io average only 1.0 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

Its website address was registered 27 years ago.
It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 5,411 followers on Instagram.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

A low number of independent reviews (38 on SmartCustomer), but it falls short with only 1.6 stars out of 5.
A low number of independent reviews (1 on Reviews.io), but it falls short with only 1.0 stars out of 5.

How to check if toywiz.com is legit

1 be cautious · 7 clear · 2 for information

To check if toywiz.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about toywiz.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US · BBB rating A+For information

The Better Business Bureau rates it A+, and does not accredit it; 1 of its 2 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: its phone number starts +1, its Better Business Bureau profile is a US listing

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: A+
BBB accredited: No
BBB complaints closed in three years: 2
BBB complaints resolved to the customer's satisfaction: 1
BBB complaint types: Product Issues: 2
BBB customer reviews: 3
BBB business started: 23 Feb 1999
BBB file opened: 1 Nov 2001

SourcesBBB profile

Domain registrationIts website address was registered 27 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 27 years
Domain transfer lock enabled: Yes

Website detailsWe read 5 of its pages: contact, about, returns, delivery and privacyClear

Company contact email is available
Company contact phone number is available

Pages foundContact About Returns Delivery Privacy

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: +1 877-451-2597

What its pages say

Quoted word for word from toywiz.com.

How long you have to return: “We respectfully request to be notified of the return within 14 days of your receipt of the product.” Returns page
Faulty or damaged items: “Defective items: If you receive an item with a manufacturer's defect, please contact us within 30 days of receiving your order to arrange for a replacement.” Returns page
Delivery cost: “This can cause the shipping cost to differ from what was calculated at checkout.” Delivery page

SourcesHomepage Contact page Delivery page Privacy page About page Returns page

Reputation and track record

Customer reviewsTrustpilot 3.7 stars from 1,443 reviews · SmartCustomer 1.6 stars from 38 reviewsBe cautious

Rated 1.0 stars out of 5 from 1 reviews on Reviews.io
Rated 3.7 stars out of 5 from 1,443 reviews on Trustpilot
Rated 1.6 stars out of 5 from 38 reviews on SmartCustomer

Platform	Rating	Reviews
Trustpilot	3.7 out of 5	1,443
SmartCustomer	1.6 out of 5	38
G2	Not found
Capterra	Not found
Reviews.io	1.0 out of 5	1
Feefo	Not found

Independent review platforms: 2
SmartCustomer rating: 1.6 out of 5
SmartCustomer review count: 38
Trustpilot rating: 3.7 out of 5
Trustpilot review count: 1,443

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 200,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 27 years agoClear

Website archive history: 27 years
Wikipedia page: no

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 5,411 followers on InstagramClear

Its YouTube channel has 3,180 subscribers and 272 videos, the latest uploaded 1706 days ago

Platform	Profile	Audience
Facebook	Profile	Unknown
Instagram	Profile	5,411 followers
X	Profile	3,533 followers
LinkedIn	Profile	214 followers
YouTube	Profile	3,180 subscribers
TikTok	Profile	Unknown

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 12,338 followers in total
YouTube channel: 272 videos, 3,180 subscribers, last upload 1,706 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear