jaki.co.uk
Website
JAKI London | Women's Clothing & Latest Fashion TrendsLatest trends in clothing for women at JAKI in store and online. Find new arrivals and restocks every week. Explore our best-selling range of Ultra Soft Knitwear, Dresses, Trousers and jumpsuits.
JAKI London | Women's Clothing & Latest Fashion TrendsLatest trends in clothing for women at JAKI in store and online. Find new arrivals and restocks every week. Explore our best-selling range of Ultra Soft Knitwear, Dresses, Trousers and jumpsuits.
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Truth score
Business details
- Category
- Women's clothing
- Years in business
- 6 years
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 14 years
- Address
- 20 Seymour Mews, London, W1H 6BQ, United Kingdom
- Email address
- info
@jaki.co.uk - Phone number
- Not found
- Contact page
- jaki.co.uk/
pages/ contact-us - Website
- jaki.co.uk
- Social media
Customer reviews
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</a>Summary
Is jaki.co.uk legit and trustworthy? Truth score 92 out of 100, high truth signals: 8 of 11 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
jaki.co.uk is run by Charlotte Grey LTD, an active UK company registered at Companies House 6 years ago. Its website address was registered 14 years ago, and is locked against transfer to someone else. It is on 2 social media platforms (Facebook and Instagram), with its largest audience of 85,956 followers on Facebook. Customers have left 12,283 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- An active UK company registered at Companies House, set up 6 years ago.
- Its website address was registered 14 years ago.
- It is on 2 social media platforms (Facebook and Instagram); the largest audience is 85,956 followers on Facebook.
- Excellent independent reputation · 12,283 reviews on Trustpilot, rated 4.0 stars out of 5.
- No malware or phishing warnings found for its website.
Not found
- Web history and authority information was not found from our checks.
- Phone number information was not found from our checks.
What they offer
Latest trends in clothing for women at JAKI in store and online. Find new arrivals and restocks every week. Explore our best-selling range of Ultra Soft Knitwear, Dresses, Trousers and jumpsuits.
JAKI London offers support and help through their help page, which can be found in the sources below.
How to check if jaki.co.uk is legit
To check if jaki.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about jaki.co.uk; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsAn active UK company registered at Companies House, set up 6 years ago
- Its registered office at Companies House is 20 Seymour Mews, London, W1H 6BQ, United Kingdom
- Its latest accounts at Companies House run to 31 March 2025
- Its directors and owners are named at Companies House
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Where the company is based
- UK
- Why we believe that
- it is registered at Companies House as CHARLOTTE GREY LTD, the site's structured data states its country, its legal pages give an address in United Kingdom, its postcode is a UK postcode
- Which countries the company serves
- Canada, UK
- Why we believe that
- its address ends .uk, £ prices on its homepage, its delivery page says it ships to the UK, its delivery page says it ships internationally, its delivery page says it ships to Canada
- Companies House registration
- Registered as CHARLOTTE GREY LTD
- VAT number
- Not found
- Better Business Bureau profile
- Not found
- Company found in official company register
- Yes
- Registered company name
- CHARLOTTE GREY LTD
- Company status
- active
- Company age
- 6 years
- Registered address
- 20 Seymour Mews, London, W1H 6BQ, United Kingdom
- Accounts overdue
- No
- Confirmation statement overdue
- No
- Insolvency history
- No
- Registered office in dispute
- No
- Filing history consistent
- Yes
- Registered to do
- 47710 Retail sale of clothing in specialised stores
- Company type
- Private limited company
- Accounts filed
- Shortened accountsFiled by a small company, with less detail.
- Secured loans (charges)
- 0No secured loans outstanding at Companies House.
Domain registrationIts website address was registered 14 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 14 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Contact page
- Sources agreeing on postcode
- 1
Quoted word for word from jaki.co.uk.
- Phone support
- “Please do not call our physical store.” Contact page
- In their own words
- “Tap here for a google maps link to our flagship, Putney High Street store. We have become known for our beautifully curated collections at affordable prices. When you visit our stores you can expect to browse to your heart's content.” About page
- How long you have to return
- “If you're unable to access the portal, email us at [email protected] and we’ll provide you with a new link, provided your return is within 14 days of receiving your order.” Returns page
- Do returns cost anything
- “If you have selected this, and your parcel is returned to sender, you will not be refunded your original postage fees and will be liable for any subsequent return delivery/custom charges.” Returns page
- Faulty or damaged items
- “In the unfortunate case that you have received a faulty item a please contact us at [email protected] for how to proceed, including your order number and faulty item in the subject line (e.g.” Returns page
- Delivery cost
- “Free Shipping Thresholds: Enjoy free shipping on orders above the following amounts: → Canada: Free shipping on orders over $150 CAD. → Australia: Free shipping on orders over A$170. → Europe*: Free shipping on orders over €120.” Delivery page
- Who you're buying from
- “Company number: 12504204” Terms page
Reputation and track record
Customer reviews12,723 reviews across 2 platforms, rated 4.0 to 4.9 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 12,283 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
App StoreIts app, JAKI - Relaxed-Luxe Fashion, is on Apple's App Store, rated 4.9 out of 5 from 440 ratings, counted in the reviews total.
- App
- JAKI - Relaxed-Luxe Fashion
- App Store rating
- 4.9 out of 5
- App Store ratings
- 440
Visitor trafficReal people visited its website in 22 of the last 24 months
- Real people have visited its website since August 2024
- Popularity among Chrome users
- top 1,000,000 sites
- First known user traffic
- Aug 2024
- Months with real traffic, of the last 24
- 22
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Web history and authoritynothing known
nothing recorded
Social presenceIt is on 2 social media platforms (Facebook and Instagram); the largest audience is 85,956 followers on Facebook
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- May make automated decisions or build a profile about you.
- “If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.”
- Says you can ask it to delete your data.
- “If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.”
Tracking tools on its homepageGoogle Ads and Klaviyo
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Ads
- Tracks what you do to show you Google adverts.
- Klaviyo
- Tracks what you look at, for its marketing emails.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 24 Dec 2026
- Nameservers
- ns19.domaincontrol.com
ns20.domaincontrol.com - Address
- 23.227.38.32
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