its.co.uk

Website

its.co.uk

ITS - All The Tools You NeedAs an Official Superstore for the top power tools & hand tools brands, you benefit from competitive prices, full range and amazing aftercare.

youtube.com

Giving Away a Makita Buggy!The latest video on its YouTube channel

UnclaimedChecked on 3 Nov 2026, 10:55

Own this business? See what is holding the score back.

Truth score

Truth score 61 out of 100, Mixed truth signals. Customer satisfaction: mostly satisfied

61/ 100

Mixed truth signals

Business details

Category: DIY tools, hardware and building materials
Sells: Physical goods
Kind of seller: Sells its own goods or services
Licensed trade: No licence normally needed
Domain age: 22 years
Address: Unit 1, Ascent Park, Edinburgh Way, Harlow
Email address: support@its.co.uk
Phone number: +44 20 8532 5000
Contact page: its.co.uk/header-top-bar/contact-us/
Website: its.co.uk
Social media

Customer reviews

SiteReviewsRating

App Store35 ratings4.5

Total354.5

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

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Summary

Is its.co.uk legit and trustworthy? Truth score 61 out of 100, mixed truth signals: 5 of 11 public checks clear, 3 not found, 3 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly satisfied.

its.co.uk's website address was registered 22 years ago. No malware or phishing warnings found for its website. We could not find customer reviews, an archive history for its website or social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

Its website address was registered 22 years ago.
No malware or phishing warnings found for its website.

Not found

Customer reviews information was not found from our checks.
Web history and authority information was not found from our checks.
Social presence information was not found from our checks.

Our technical team has been informed.

What they offer

As an Official Superstore for the top power tools & hand tools brands, you benefit from competitive prices, full range and amazing aftercare.

— ITS, in their own words

Best for: “It's not all serious, we like to have some fun too, perfect for your tea break!” Its about page
What makes them different: “Unlike some tool stores, our power tools are unboxed and on display, so you can get a good feel before you buy.” Its about page
Customer results: “WHAT DO OUR CUSTOMERS SAY?” Its homepage

Where to find them

Places: Harlow

Getting help

ITS offers support and help through their help page, which can be found in the sources below.

Customer stories: Rated 5 Star on
Promises: Price Promise

SourcesIts homepage Its about page Contact Us Rated 5 Star on Price Promise

Latest YouTube video

Correct as of 3 Nov 2026, 10:55

How to check if its.co.uk is legit

To check if its.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about its.co.uk; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsnothing known

Country

Where the company is based: UK
Why we believe that: the site's structured data states its country, its phone number starts +44, its postcode is a UK postcode
Which countries the company serves: UK
Why we believe that: its address ends .uk, £ prices on its homepage, its delivery page says it ships to the UK

Registration

VAT number: Not found

Domain registrationIts website address was registered 22 years ago

Domain age: 22 years

Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +44 20 8532 5000
Contact page found: Contact page

What its pages say

Quoted word for word from its.co.uk.

Ways to contact them: “Contact us on any of the methods below.” Contact page
In their own words: “We promise NEVER to be beaten on price by either of the two biggest retailers in the UK, Screwfix and Toolstation. We simply need to make sure the item you have seen is identical and in stock, then we’re good to go. We can not guarantee that we can match offers, codes or voucher based deals that apply on top of our competitors visible pricing.” About page

SourcesHomepage Delivery page Contact page About page Price promise Returns page Terms page Privacy page

Reputation and track record

Customer reviewsWe were unable to find out what its customer reviews say.

Platform	Rating	Reviews
Trustpilot	Not checked
SmartCustomer	Not checked
G2	Not checked
Capterra	Not checked
Reviews.io	Not checked
Feefo	Not checked
Trustindex	Not found
Google	Not checked

App StoreIts app, ITS, is on Apple's App Store, rated 4.5 out of 5 from 35 ratings, counted in the reviews total.

App: ITS
App Store page: https://apps.apple.com/gb/app/its/id6446284181
App Store rating: 4.5 out of 5
App Store ratings: 35

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier
It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 100,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 200,000 sites

Web history and authoritynothing known

nothing recorded

Social presenceIts website links to its profiles on Facebook, Instagram, TikTok, X and YouTube

Its YouTube channel has 25,800 subscribers and 1196 videos, the latest uploaded on 2 Nov 2026

Platform	Profile	Audience
Facebook	Profile	Unknown
Instagram	Profile	Unknown
X	Profile	Unknown
LinkedIn	Not checked
YouTube	Profile	25,800 subscribers
TikTok	Profile	129,500 followers

YouTube channel: 1,196 videos, 25,800 subscribers, last upload 2 Nov 2026

What data this site collects about you

Tracking tools on its homepageGoogle Analytics, Google Tag Manager, Google Ads, Meta Pixel, TikTok Pixel, Pinterest Tag, Microsoft Advertising, Microsoft Clarity and Klaviyo

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics: Counts your visits and what you look at.
Google Tag Manager: Loads other tracking tools, which may not be listed here.
Google Ads: Tracks what you do to show you Google adverts.
Meta Pixel: Tells Facebook and Instagram what you do on its site, for adverts.
TikTok Pixel: Tells TikTok what you do on its site, for adverts.
Pinterest Tag: Tells Pinterest what you do on its site, for adverts.
Microsoft Advertising: Tells Microsoft what you do on its site, for Bing adverts.
Microsoft Clarity: Records how you move, scroll and click on the page.
Klaviyo: Tracks what you look at, for its marketing emails.

Uses Termly to ask which cookies you allow.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.