Truth score 58 out of 100, Mixed truth signals. Customer satisfaction: mostly dissatisfied

58/ 100

Truth score

Mixed truth signals

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

Trustpilot217 reviews1.5

SmartCustomer4 reviews · not counted1.5

BBB17 of 51 resolvedA+

acmetools.com

Unclaimed

Rating: 1.5 ⭐⭐ on Trustpilot1.5 ⭐⭐ on SmartCustomer
Reviews: 221 reviews
Years in business: 22 years
Address: Not foundNo address found using the trading company name
Email address: Not found
Phone number: +1 877-345-2263
Contact page: Not found
Website: acmetools.com

acmetools.com

Acme Tools - Best Online Tool Store - FREE Shipping Orders $199+Do Your Best Work. Shop power tools, outdoor landscaping equipment, tradesmen essentials, and more now at Acme Tools, your family-owned retailer for more than 75 years.

Checked on 13 Oct 2026, 22:06

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Summary

Get Markdown

Is acmetools.com legit and trustworthy? Truth score 58 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.

acmetools.com's website address was registered 22 years ago, and is locked against transfer to someone else. Be cautious: its 217 reviews on Trustpilot average only 1.5 stars out of 5. Its 4 reviews on SmartCustomer average only 1.5 stars out of 5. We could not find an address or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

Its website address was registered 22 years ago.

Be cautious

A substantial number of independent reviews (217 on Trustpilot), but it falls short with only 1.5 stars out of 5.
A low number of independent reviews (4 on SmartCustomer), but it falls short with only 1.5 stars out of 5.

Not found

Address information was not found from our checks.
Email address information was not found from our checks.

How to check if acmetools.com is legit

1 be cautious · 7 clear · 2 for information

To check if acmetools.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about acmetools.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US · BBB rating A+For information

The Better Business Bureau rates it A+, and accredits it; 17 of its 51 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: its phone number starts +1, its Better Business Bureau profile is a US listing
Which countries the company serves: US
Why we believe that: $ prices on its homepage

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: A+
BBB accredited: Yes
BBB complaints closed in three years: 51
BBB complaints closed in twelve months: 16
BBB complaints resolved to the customer's satisfaction: 17
BBB complaint types: Service or Repair Issues: 17, Delivery Issues: 15, Product Issues: 14, Sales and Advertising Issues: 4, Order Issues: 1
BBB customer reviews: 46
BBB business started: 4 Aug 1948
BBB file opened: 19 May 1998

SourcesBBB profile

Domain registrationIts website address was registered 22 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 22 years
Domain transfer lock enabled: Yes

Website detailsWe read its delivery pageClear

Company contact phone number is available

Pages foundDelivery

HTTPS enabled: Yes
Contact email or contact form available: Not found
Contact phone number found: +1 877-345-2263

What its pages say

Quoted word for word from acmetools.com.

Delivery cost: “FREE Ground Shipping!” Delivery page

SourcesHomepage Delivery page

Reputation and track record

Customer reviewsRated 1.5 stars out of 5 from 217 reviews on TrustpilotBe cautious

Rated 1.5 stars out of 5 from 4 reviews on SmartCustomer

Platform	Rating	Reviews
Trustpilot	1.5 out of 5	217
SmartCustomer	1.5 out of 5	4
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found

Independent review platforms: 1
Trustpilot rating: 1.5 out of 5
Trustpilot review count: 217

Visitor trafficIts visitor numbers jumped suddenly into the top 50,000 websites by March 2026: a burst of traffic rather than a steady historyFor information

Real people visited its website in 23 of the last 24 months (Google Chrome usage data)
Real people have visited its website since February 2021 or earlier
It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 50,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 23
Traffic pattern: established
Rank jump in the last 12 months: unlisted to top 50,000 by 2026-03
Rank drop in the last 12 months: top 50,000 to unlisted by 2025-12

Cloudflare Radar

Popularity across the internet: top 20,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 25 years agoClear

Website archive history: 25 years
Wikipedia page: no

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 117,000 followers on InstagramClear

Its YouTube channel has 17,300 subscribers and 1555 videos, the latest uploaded 7 days ago

Platform	Profile	Audience
Facebook	Profile	89,000 followers
Instagram	Profile	117,000 followers
X	Profile	Unknown
LinkedIn	Profile	Unknown
YouTube	Profile	17,300 subscribers
TikTok	Profile	26,100 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 249,400 followers in total
YouTube channel: 1,555 videos, 17,300 subscribers, last upload 7 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear