Summary
Get MarkdownIs insurance.com legit and trustworthy? Truth score 66 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.
insurance.com's website address was registered 32 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 8 reviews on Reviews.io average only 1.5 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau does not rate it: not enough information, which the BBB says is not a mark against a business (The business is in the process of responding to previously closed complaints). It has 278 complaints closed in three years. We could not find an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- Its website address was registered 32 years ago.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A low number of independent reviews (8 on Reviews.io), but it falls short with only 1.5 stars out of 5.
- The Better Business Bureau does not rate it (The business is in the process of responding to previously closed complaints), and does not accredit it; 278 complaints closed in three years.
Not found
- Email address information was not found from our checks.
How to check if insurance.com is legit
1 be cautious · 7 clear · 2 for informationTo check if insurance.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about insurance.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US · BBB: not ratedFor information
- The Better Business Bureau does not rate it (The business is in the process of responding to previously closed complaints), and does not accredit it; 278 complaints closed in three years
- Where the company is based
- US
- Why we believe that
- its phone number starts +1, its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage
- Better Business Bureau profile
- Found
- BBB rating
- Not Rated
- BBB accredited
- No
- BBB complaints closed in three years
- 278
- BBB complaints closed in twelve months
- 56
- BBB customer reviews
- 104
- BBB reasons for rating
- The business is in the process of responding to previously closed complaints
- BBB business started
- 22 Apr 1999
- BBB file opened
- 10 Feb 2006
Domain registrationIts website address was registered 32 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 32 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 2 of its pages: contact and aboutClear
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- +1 888-597-0026
Quoted word for word from insurance.com.
- In their own words
- “COBRA allows you to keep the health insurance plan from your previous employer when you leave your job. It's expensive because your employer will no longer pay a portion of the premium, but may be worth paying for to prevent a gap in health insurance coverage. This summary was created by AI and may not be 100% accurate.” About page
Customer reviewsRated 1.5 stars out of 5 from 8 reviews on Reviews.ioBe cautious
- 3 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 3 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 1.5 out of 5 | 8 |
| Feefo | Not found |
Visitor trafficReal people have visited its website since February 2021 or earlierFor information
nothing recorded
Web history and authorityThe Internet Archive first saved a copy of its website 27 years agoClear
- Website archive history
- 27 years
- Wikipedia page
- no
Social presenceIt is on 4 social media platforms (Facebook, Instagram, LinkedIn and X); the largest audience is 17,000 followers on InstagramClear
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is not protected: anyone could send mail pretending to be itClear
- MX records
- Yes
- SPF record
- Yes
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 23 Nov 2026
- Nameservers
- wally.ns.cloudflare.com
watson.ns.cloudflare.com - Address
- 172.64.153.212
104.18.34.44
Businesses with similar scores
The businesses closest to Insurance Quotes and Comparison by truth score, among the 947 we’ve checked.
