Summary
Get MarkdownIs information.com legit and trustworthy? Truth score 63 out of 100, mixed truth signals: 6 of 10 public checks clear, 2 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.
information.com's website address was registered 32 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its website links to no social media profiles. Its 15 reviews on SmartCustomer average only 1.2 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: BBB concerns with the industry in which this business operates. Of its 456 complaints closed in three years, 96 were resolved to the customer's satisfaction.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- Its website address was registered 32 years ago.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- Its website links to no social media profiles.
- A low number of independent reviews (15 on SmartCustomer), but it falls short with only 1.2 stars out of 5.
- The Better Business Bureau rates it F, and does not accredit it; 96 of its 456 complaints closed in three years were resolved to the customer's satisfaction.
How to check if information.com is legit
2 be cautious · 6 clear · 2 for informationTo check if information.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about information.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US · BBB rating FFor information
- The Better Business Bureau rates it F, and does not accredit it; 96 of its 456 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its terms are governed by the laws of Florida, its phone number starts +1, its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, its structured data names the area it serves
- Better Business Bureau profile
- Found
- BBB rating
- F
- BBB accredited
- No
- BBB complaints closed in three years
- 456
- BBB complaints closed in twelve months
- 196
- BBB complaints resolved to the customer's satisfaction
- 96
- BBB complaint types
- Billing Issues: 170, Service or Repair Issues: 102, Product Issues: 90, Sales and Advertising Issues: 49, Customer Service Issues: 25, Order Issues: 15, Delivery Issues: 5
- BBB customer reviews
- 109
- BBB reasons for rating
- BBB concerns with the industry in which this business operates, Advertising issues found by BBB
- BBB file opened
- 25 Sep 2023
Domain registrationIts website address was registered 32 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 32 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 3 of its pages: contact, terms and privacyClear
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Contact phone number found
- +1 800-915-0696
Customer reviews170 reviews on Trustpilot · SmartCustomer 1.2 stars from 15 reviewsBe cautious
- Rated 1.2 stars out of 5 from 15 reviews on SmartCustomer
- 170 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 170 |
| SmartCustomer | 1.2 out of 5 | 15 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 2
- SmartCustomer rating
- 1.2 out of 5
- SmartCustomer review count
- 15
- Trustpilot review count
- 170
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since June 2022
- It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 100,000 sites
- First known user traffic
- Jun 2022
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 50,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 28 years agoClear
- Website archive history
- 28 years
- Wikipedia page
- no
Social presenceIts website links to no social media profilesBe cautious
| Platform | Profile | Audience |
|---|---|---|
| Not found | ||
| Not found | ||
| X | Not found | |
| Not found | ||
| YouTube | Not found | |
| TikTok | Not found |
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 23 Dec 2026
- Nameservers
- jen.ns.cloudflare.com
sevki.ns.cloudflare.com - Address
- 172.66.173.134
104.20.27.81
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