Truth score 63 out of 100, Mixed truth signals. Customer satisfaction: not enough reviews to say

63/ 100

Truth score

Mixed truth signals

Customer satisfactionNot enough reviews to sayFrom independent reviews, weighed by their number

SmartCustomer2 reviews · not counted1.5

aura.com

Unclaimed

Rating: 1.5 ⭐⭐ on SmartCustomer
Reviews: 7 reviews
Years in business: 31 years
Address: 250 Northern Avenue Suite 300, Boston
Email address: support@aura.com
Phone number: +1 833-412-8725
Contact page: aura.com/contact
Website: aura.com

aura.com

Protect Your Identity, Credit & Privacy: Aura Official SiteAll-in-one protection from identity theft and other online scams for the whole family. Works across devices. Plans start at $10 per month.

Checked on 11 Oct 2026, 03:03

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Summary

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Is aura.com legit and trustworthy? Truth score 63 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

aura.com's website address was registered 31 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 2 reviews on SmartCustomer average only 1.5 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

Its website address was registered 31 years ago.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

A low number of independent reviews (2 on SmartCustomer), but it falls short with only 1.5 stars out of 5.

How to check if aura.com is legit

1 be cautious · 7 clear · 2 for information

To check if aura.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about aura.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the USFor information

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its phone number starts +1, its postcode is a US zip code
Which countries the company serves: US
Why we believe that: $ prices on its homepage, its structured data names the area it serves

Better Business Bureau

Better Business Bureau profile: Not found

Domain registrationIts website address was registered 31 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 31 years
Domain transfer lock enabled: Yes

Website detailsWe read 5 of its pages: contact, about, returns, terms and privacyClear

Company contact email is available
Company contact phone number is available

Pages foundContact About Returns Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: +1 833-412-8725

What its pages say

Quoted word for word from aura.com.

Ways to contact them: “For members of the press, please contact us using the methods below.” Contact page
In their own words: “We’re AI-powered protection empowering people of all ages to thrive in an increasingly connected world. “Aura is a great solution for individuals or families looking for an all-encompassing solution that covers a password manager, VPN, antivirus, storage, and ID protection. “No matter the plan you choose, Aura doesn’t skimp on the features you get.” About page

SourcesHomepage About page Terms page Contact page Returns page Privacy page

Reputation and track record

Customer reviews5 reviews on G2Be cautious

Rated 1.5 stars out of 5 from 2 reviews on SmartCustomer
It has a review page on Trustpilot

Platform	Rating	Reviews
Trustpilot	Unknown	Unknown
SmartCustomer	1.5 out of 5	2
G2	Unknown	5
Capterra	Not found
Reviews.io	Not found
Feefo	Not found

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 200,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 27 years agoClear

Website archive history: 27 years
Wikipedia page: no

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 48,000 followers on InstagramClear

Its YouTube channel has 7,940 subscribers and 760 videos, the latest uploaded 8 days ago

Platform	Profile	Audience
Facebook	Profile	13,012 followers
Instagram	Profile	48,000 followers
X	Profile	3,950 followers
LinkedIn	Profile	29,594 followers
YouTube	Profile	7,940 subscribers
TikTok	Not found

Social platforms with discovered profiles: facebook, instagram, linkedin, x, youtube
Social follower counts: 102,496 followers in total
YouTube channel: 760 videos, 7,940 subscribers, last upload 8 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear

Malware or phishing threat status: None

Data breach historyOne known data breach involving the company: AuraClear

Known data breaches found: 1

Aura

In March 2026, the online safety service Aura disclosed a data breach that exposed 900k unique email addresses. The data was primarily associated with a marketing tool from a previously acquired company, with fewer than 20k active Aura customers affected. Exposed data included names, phone numbers, physical and IP addresses, and customer service notes. Aura advised that no Social Security numbers, passwords or financial information were compromised.

Accounts affected: 903,080
Date: 6 Mar 2026
Data exposed: Customer service records, Email addresses, IP addresses, Names, Phone numbers, Physical addresses

Breach data: Have I Been Pwned

SourcesAura on Have I Been Pwned

Domain and email securityIts email is protected: mail forged in its name goes to spamClear