howdens.com
Website
Howdens | The UK's Number 1 Trade Kitchen SupplierFind kitchens, joinery & hardware at Howdens. Available for trade from local stock. Hundreds of depots nationwide. Free kitchen design service.
Howdens | The UK's Number 1 Trade Kitchen SupplierFind kitchens, joinery & hardware at Howdens. Available for trade from local stock. Hundreds of depots nationwide. Free kitchen design service.
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Truth score
Business details
- Category
- Kitchens and bathrooms
- Years in business
- 72 years
- Places to visit
- 278 storesLondon (7), Nottingham (4), Leeds (4), Cambridge (3), Derby (3) and more
- Sells
- Physical goods
- Sells to
- Businesses
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 27 years
- Email address
- customerservice.hws
@howdens.com - Phone number
- +44 1604 876000
- Contact page
- howdens.com/
help-and-advice/ about-us/ contact-us - Website
- howdens.com
- Social media
- Not found
Do the sources agree?
- Address
- 105 Wigmore Street, London, W1U 1QY, England Its website agrees Companies House agrees OpenStreetMap not found Web Data Commons not found
- Company name
- HOWDEN JOINERY LIMITED Companies House agrees Its website differs
Sources give different names · Its website has Howden Joinery Group PLC
Customer reviews, accreditations and complaints
Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page, which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.
Summary
Is howdens.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 1 not found, 1 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mostly dissatisfied, medium confidence.
howdens.com is run by Howden Joinery Limited, an active UK company registered at Companies House 72 years ago. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. Customers have left 1 reviews on SmartCustomer, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. Be cautious: its 236 reviews on Reviews.io average only 1.8 stars out of 5. We could not find social media profiles.
Positives
- An active UK company registered at Companies House, set up 72 years ago.
- Its website address was registered 27 years ago.
- It has a review page on Trustpilot.
- A not fully established independent reputation · 1 reviews on SmartCustomer, rated 4.0 stars out of 5.
- The postcode on its website matches its registered office at Companies House.
- No malware or phishing warnings found for its website.
Be cautious
- A substantial number of independent reviews (236 on Reviews.io), but it falls short with only 1.8 stars out of 5.
Not found
- Social presence information was not found from our checks.
Our technical team has been informed.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
What they offer
Find kitchens, joinery & hardware at Howdens. Available for trade from local stock. Hundreds of depots nationwide. Free kitchen design service.
- Places
- 278 stores · busiest 12 of 128 towns below · 119 with no town given
- London7
- Nottingham4
- Leeds4
- Cambridge3
- Derby3
- Edinburgh2
- Gateshead2
- Glasgow2
- Peterborough2
- Newport2
- Oldham2
- Grimsby2
- Best for
- “Designed for homeowners and the trade alike, we showcase different styles and design options, with our experts on hand to help get projects started.”
- What makes them different
- “We have more than 800 depots throughout the UK and Europe – making us the first choice for more than 470,000 loyal trade professionals.”
- Promises
- Guarantees and Accreditations
How to check if howdens.com is legit
To check if howdens.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about howdens.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsAn active UK company registered at Companies House, set up 72 years ago
- Its registered office at Companies House is 105 Wigmore Street, London, W1U 1QY, England
- Its latest accounts at Companies House run to 27 December 2025
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Registered with the Information Commissioner's Office (ICO) to handle personal data
- Where the company is based
- UK
- Why we believe that
- it is registered at Companies House, which is a registration for UK businesses
- Which countries the company serves
- UK, Ireland
- Why we believe that
- it publishes pages for 2 countries (hreflang)
- Companies House registration
- Registered as HOWDEN JOINERY LIMITED
- Data protection registration (ICO)
- Registered, number Z6174295
- VAT number
- Not found
- Company found in official company register
- Yes
- Registered company name
- HOWDEN JOINERY LIMITED
- Company status
- active
- Company age
- 72 years
- Registered address
- 105 Wigmore Street, London, W1U 1QY, England
- Accounts overdue
- No
- Confirmation statement overdue
- No
- Insolvency history
- No
- Registered office in dispute
- No
- Filing history consistent
- Yes
- ICO data-protection fee payer
- Yes
- Registered to do
- 47599 Retail of furniture, lighting, and similar in specialised stores
- Previous names
- MFI (TORQUAY) LIMITED (31 Dec 1979 to 4 Jul 1995)
STEDHAM & SON LIMITED (15 Dec 1953 to 31 Dec 1979) - Company type
- Private limited company
- Accounts filed
- Full accountsThe most detailed kind a company files.
- Secured loans (charges)
- 0No secured loans outstanding at Companies House.
Domain registrationIts website address was registered 27 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 27 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 4 of its pages: contact, about, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- +44 1604 876000
- Contact page found
- Yes
- Sources agreeing on postcode
- 2
- Hosting company
- Microsoft Corporation
- In their own words
- “Howdens was established in 1995 to provide trade customers with kitchens, joinery, and hardware products, which are available from local stock at depots across the UK, France, and Belgium. Starting with just 14 depots, there are now nearly 900 locations supporting the trade achieve exceptional results for their customers. As a British manufacturer, we were founded on the principle that the business should be worthwhile for all concerned.”
- Who you're buying from
- “We are registered in Ireland under company number 688260 and have our registered office at Suite 3, One Earlsfort Centre, Lower Hatch Street, Dublin 2.”
Search engines and AILets in every search engine and AI tool
Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.
All allowed
- Google Search
- Allowed by defaultGooglebot
- Bing
- Allowed by defaultBingbot
All allowed
- OpenAI
- Allowed by defaultGPTBot
- Anthropic
- Allowed by defaultClaudeBot
- Google AI
- Allowed by defaultGoogle-Extended
- Apple AI
- Allowed by defaultApplebot-Extended
- Common Crawl
- Allowed by defaultCCBot
- Meta
- Allowed by defaultmeta-externalagent
- ByteDance (TikTok)
- Allowed by defaultBytespider
All allowed
- ChatGPT search
- Allowed by defaultOAI-SearchBot
- ChatGPT
- Allowed by defaultChatGPT-User
- Claude search
- Allowed by defaultClaude-SearchBot
- Claude
- Allowed by defaultClaude-User
- Perplexity
- Allowed by defaultPerplexityBot
Reputation and track record
Customer reviews, accreditations and complaints237 reviews across 2 platforms, rated 1.8 to 4.0 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| SmartCustomer | 4.0 out of 5 stars | 1 |
| Reviews.io | 1.8 out of 5 stars | 236 |
| Total | 1.9 out of 5 stars | 237 |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 100,000 sites
Share of people looking up howdens.com, by country, over the last 2 days.
- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen
- 1Singapore22.6%
- 2United States10.7%
- 3United Kingdom8.8%
- 4Germany6.3%
- 5Netherlands3.1%
- 6Bangladesh3.1%
- 7France3.1%
- 8Hong Kong3.1%
- 9Jordan2.5%
- 10Ecuador1.9%
Top 10 of 48 countries.
Web history and authorityThe Internet Archive first saved a copy of its website 26 years ago
- Website archive history
- 26 years
Social presenceWe could not check how big its social media following is: the check ran out of time.
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Shares your data with other companies.
- “We share personal data with third parties who support us in providing our Site, our App and their functionality and help provide, run and manage our internal IT systems.”
- Collects where you are.
- “Individuals might be identified by reference to a name, an identification number, location data, an online identifier (such as an IP address) or to other factors that are specific to them, such as their physical appearance.”
- May send your data to other countries.
- “Where necessary in order to provide our Site, our App and our Products and Services, we will transfer personal data to countries outside the United Kingdom (“ UK ”) and the European Economic Area (“ EEA ”).”
- May check your details with credit or fraud-prevention agencies.
- “Such third parties may include analytics providers, credit reference agencies, data brokers, third party directories and third parties that provide technical services to us so that we can provide our Site, our App and our Products and Services.”
- May make automated decisions or build a profile about you.
- “You have the right not to be subject to a decision when it is based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for the entering into, or the performance of, a contract between you and us.”
- Says how long it keeps your data.
- “Regarding personal data we process in connection with the “Contact Your Local Depot”, “Request a Brochure” , the “Visualiser” sections of our Site, we will retain any personal data relevant to that request for 18 months from the date of the request.”
- Says you can ask it to delete your data.
- “You can ask us to delete or remove your personal data in some circumstances, such as where we no longer need it or where you withdraw your consent (where applicable).”
Tracking tools on its homepageGoogle Tag Manager
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
Uses OneTrust to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None found
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Security certificate browsers warn about
- No
- Certificate issuer
- DigiCert Inc
- Certificate type
- DV
- Certificate expires
- 9 Mar 2027
- Nameservers
- ns0.bt.net
ns1.bt.net
ns2.bt.net - Address
- 20.49.151.81
Proof of ownership
What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.
DNS recordNot added yet+3 possible
- What we check
- A record the business adds in its domain's settings. Only someone who runs the website can add one.
- When we check
- On every check. The points stay only while the record is there.
- Points
- 0 of 3 added
Email at its own domainNot added yet+1 possible
- What we check
- That someone at the business has confirmed an email address at its own website's domain.
- When we check
- When the address is confirmed. It counts from then on.
- Points
- 0 of 1 added
Lets our checker read itNot added yet+1 possible
- What we check
- That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
- When we check
- On every check. The point stays only while the file allows it.
- Points
- 0 of 1 added
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Change over time
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