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# howdens.com

Markdown: [Snapshot](https://truthsignal.com/business/howdens.com/snapshot.md) [Full report](https://truthsignal.com/business/howdens.com/report.md)

## Website

howdens.com

Howdens | The UK's Number 1 Trade Kitchen Supplier Find kitchens, joinery & hardware at Howdens. Available for trade from local stock. Hundreds of depots nationwide. Free kitchen design service.

Checked on 12 Nov 2026, 21:45 Unclaimed

Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.

## Truth score

Truth score 79 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

79 / 100

High truth signals

## Business details

Category: Kitchens and bathrooms

Years in business: 72 years

Places to visit: 278 stores London (7), Nottingham (4), Leeds (4), Cambridge (3), Derby (3) and more

Sells: Physical goods

Sells to: Businesses

Kind of seller: Sells its own goods or services

Licensed trade: No licence normally needed

Domain age: 27 years

Address: [105 Wigmore Street, London, W1U 1QY, England](https://www.google.com/maps/search/?api=1&query=105%20Wigmore%20Street%2C%20London%2C%20W1U%201QY%2C%20England)

Email address: customerservice.hws@howdens.com

Phone number: [+44 1604 876000](tel:+44%201604%20876000)

Contact page: [howdens.com/help-and-advice/about-us/contact-us](https://howdens.com/help-and-advice/about-us/contact-us)

Website: [howdens.com](https://howdens.com/?utm_source=truthsignal.com&utm_medium=referral)

Social media: Not found

## Do the sources agree?

Address: 105 Wigmore Street, London, W1U 1QY, England Its website agrees Companies House agrees OpenStreetMap not found Web Data Commons not found

Company name: HOWDEN JOINERY LIMITED Companies House agrees Its website differs

Sources give different names · Its website has Howden Joinery Group PLC

## Customer reviews, accreditations and complaints

Site Reviews Rating

[SmartCustomer](https://www.smartcustomer.com/reviews/howdens.com) · Read 12 November 2026 · 1 reviews · 4.0 out of 5 stars

[Reviews.io](https://www.reviews.io/company-reviews/store/www-howdens-com) · Read 12 November 2026 · 236 reviews · 1.8 out of 5 stars

Total 237 1.9 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/www.howdens.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfaction Mostly dissatisfied · Medium confidence · From 237 reviews on 2 independent review sites

App experience Insufficient evidence · No app ratings found

## Summary

Is howdens.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 1 not found, 1 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mostly dissatisfied, medium confidence.

howdens.com is run by Howden Joinery Limited, an active UK company registered at Companies House 72 years ago. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. Customers have left 1 reviews on SmartCustomer, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. Be cautious: its 236 reviews on Reviews.io average only 1.8 stars out of 5. We could not find social media profiles.

### Positives

- An active UK company registered at Companies House, set up 72 years ago.
- Its website address was registered 27 years ago.
- It has a review page on [Trustpilot](https://uk.trustpilot.com/review/www.howdens.com).
- A not fully established independent reputation · 1 reviews on [SmartCustomer](https://www.smartcustomer.com/reviews/howdens.com), rated 4.0 stars out of 5.
- The postcode on its website matches its registered office at Companies House.
- No malware or phishing warnings found for its website.

### Be cautious

- A substantial number of independent reviews (236 on [Reviews.io](https://www.reviews.io/company-reviews/store/www-howdens-com) ), but it falls short with only 1.8 stars out of 5.

### Not found

- Social presence information was not found from our checks.

Our technical team has been informed.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

### What they offer

Find kitchens, joinery & hardware at Howdens. Available for trade from local stock. Hundreds of depots nationwide. Free kitchen design service.

— Howdens, in their own words

Where to find them

Places: 278 stores · busiest 12 of 128 towns below · 119 with no town given

- London 7
- Nottingham 4
- Leeds 4
- Cambridge 3

- Derby 3
- Edinburgh 2
- Gateshead 2
- Glasgow 2

- Peterborough 2
- Newport 2
- Oldham 2
- Grimsby 2

About them

Best for: “Designed for homeowners and the trade alike, we showcase different styles and design options, with our experts on hand to help get projects started.”

What makes them different: “We have more than 800 depots throughout the UK and Europe – making us the first choice for more than 470,000 loyal trade professionals.”

What they sell

Promises: [Guarantees and Accreditations](https://www.howdens.com/help-and-advice/aftersales/guarantees-and-accreditations)

Sources [OpenStreetMap](https://www.openstreetmap.org/copyright) [Its homepage](https://www.howdens.com/) [Its about page](https://www.howdens.com/help-and-advice/about-us)

### How to check if howdens.com is legit

To check if howdens.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about howdens.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

### Who they are

Company details An active UK company registered at Companies House, set up 72 years ago

- Its registered office at Companies House is 105 Wigmore Street, London, W1U 1QY, England
- Its latest accounts at Companies House run to 27 December 2025
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK

Why we believe that: it is registered at Companies House, which is a registration for UK businesses

Which countries the company serves: UK, Ireland

Why we believe that: it publishes pages for 2 countries (hreflang)

Registration

Companies House registration: Registered as HOWDEN JOINERY LIMITED

Data protection registration (ICO): Registered, number Z6174295

VAT number: Not found

Companies House register

Company found in official company register: Yes

Registered company name: HOWDEN JOINERY LIMITED

Company status: active

Company age: 72 years

Registered address: 105 Wigmore Street, London, W1U 1QY, England

Accounts overdue: No

Confirmation statement overdue: No

Insolvency history: No

Registered office in dispute: No

Filing history consistent: Yes

ICO data-protection fee payer: Yes

Registered to do: 47599 Retail of furniture, lighting, and similar in specialised stores

Previous names: MFI (TORQUAY) LIMITED (31 Dec 1979 to 4 Jul 1995)
STEDHAM & SON LIMITED (15 Dec 1953 to 31 Dec 1979)

Company type: Private limited company

Size and borrowing

Accounts filed: Full accounts The most detailed kind a company files.

Secured loans (charges): 0 No secured loans outstanding at Companies House.

Sources [Companies House](https://find-and-update.company-information.service.gov.uk/company/00526923) [ICO register entry](https://ico.org.uk/ESDWebPages/Entry/Z6174295)

Domain registration Its website address was registered 27 years ago

- Its website address is locked against being transferred to someone else

Domain age: 27 years

Domain transfer lock enabled: Yes

Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=howdens.com)

Website details We read 4 of its pages: contact, about, terms and privacy

- Company contact email is available

HTTPS enabled: Yes

Contact phone number found: [+44 1604 876000](tel:+441604876000)

Contact page found: Yes

Sources agreeing on postcode: 2

Hosting company: Microsoft Corporation

What its pages say

In their own words: “Howdens was established in 1995 to provide trade customers with kitchens, joinery, and hardware products, which are available from local stock at depots across the UK, France, and Belgium. Starting with just 14 depots, there are now nearly 900 locations supporting the trade achieve exceptional results for their customers. As a British manufacturer, we were founded on the principle that the business should be worthwhile for all concerned.”

Who you're buying from: “We are registered in Ireland under company number 688260 and have our registered office at Suite 3, One Earlsfort Centre, Lower Hatch Street, Dublin 2.”

Sources [Homepage](https://howdens.com/) [Contact page](https://howdens.com/help-and-advice/about-us/contact-us) [About page](https://howdens.com/help-and-advice/about-us) [Terms page](https://howdens.com/ie/terms-and-conditions) [Privacy page](https://howdens.com/privacy-policy)

Search engines and AI Lets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by default Googlebot

Bing: Allowed by default Bingbot

AI training

All allowed

OpenAI: Allowed by default GPTBot

Anthropic: Allowed by default ClaudeBot

Google AI: Allowed by default Google-Extended

Apple AI: Allowed by default Applebot-Extended

Common Crawl: Allowed by default CCBot

Meta: Allowed by default meta-externalagent

ByteDance (TikTok): Allowed by default Bytespider

AI answers

All allowed

ChatGPT search: Allowed by default OAI-SearchBot

ChatGPT: Allowed by default ChatGPT-User

Claude search: Allowed by default Claude-SearchBot

Claude: Allowed by default Claude-User

Perplexity: Allowed by default PerplexityBot

Sources [robots.txt](https://howdens.com/robots.txt)

### Reputation and track record

Customer reviews, accreditations and complaints 237 reviews across 2 platforms, rated 1.8 to 4.0 out of 5

Platform · Rating · Reviews

[Trustpilot](https://uk.trustpilot.com/review/www.howdens.com) · Unknown · Unknown

[SmartCustomer](https://www.smartcustomer.com/reviews/howdens.com) · 4.0 out of 5 stars · 1

[Reviews.io](https://www.reviews.io/company-reviews/store/www-howdens-com) · 1.8 out of 5 stars · 236

Total · 1.9 out of 5 stars · 237

Visitor traffic Real people visited its website in 24 of the last 24 months

- Real people have visited its website since February 2021 or earlier
- It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 50,000 sites

First known user traffic: Feb 2021 or earlier

Months with real traffic, of the last 24: 24

Traffic pattern: sustained

Rank jump in the last 12 months: none

Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 100,000 sites

Where its visitors are

Share of people looking up howdens.com, by country, over the last 2 days.

- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen

- 1 Singapore 22.6%
- 2 United States 10.7%
- 3 United Kingdom 8.8%
- 4 Germany 6.3%
- 5 Netherlands 3.1%
- 6 Bangladesh 3.1%
- 7 France 3.1%
- 8 Hong Kong 3.1%
- 9 Jordan 2.5%
- 10 Ecuador 1.9%

Top 10 of 48 countries.

Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/howdens.com)

Web history and authority The Internet Archive first saved a copy of its website 26 years ago

Website archive history: 26 years

Sources [First archived copy](https://web.archive.org/web/20000408/howdens.com)

Social presence We could not check how big its social media following is: the check ran out of time.

### What data this site collects about you

What its privacy policy says We found this business stores and uses your data

Shares your data with other companies.: “We share personal data with third parties who support us in providing our Site, our App and their functionality and help provide, run and manage our internal IT systems.”

Collects where you are.: “Individuals might be identified by reference to a name, an identification number, location data, an online identifier (such as an IP address) or to other factors that are specific to them, such as their physical appearance.”

May send your data to other countries.: “Where necessary in order to provide our Site, our App and our Products and Services, we will transfer personal data to countries outside the United Kingdom (“ UK ”) and the European Economic Area (“ EEA ”).”

May check your details with credit or fraud-prevention agencies.: “Such third parties may include analytics providers, credit reference agencies, data brokers, third party directories and third parties that provide technical services to us so that we can provide our Site, our App and our Products and Services.”

May make automated decisions or build a profile about you.: “You have the right not to be subject to a decision when it is based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for the entering into, or the performance of, a contract between you and us.”

Says how long it keeps your data.: “Regarding personal data we process in connection with the “Contact Your Local Depot”, “Request a Brochure” , the “Visualiser” sections of our Site, we will retain any personal data relevant to that request for 18 months from the date of the request.”

Says you can ask it to delete your data.: “You can ask us to delete or remove your personal data in some circumstances, such as where we no longer need it or where you withdraw your consent (where applicable).”

Source [Its privacy policy](https://www.howdens.com/privacy-policy)

Tracking tools on its homepage Google Tag Manager

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Uses OneTrust to ask which cookies you allow.

Source [Its homepage](https://howdens.com/)

### Safety

Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory)

Data breach history No known data breach involving the company

Known data breaches found: 0

Sources [Have I Been Pwned](https://haveibeenpwned.com/)

Domain and email security Its email is only partly protected: mail forged in its name is reported but not blocked

- Its email identifies its real senders, but mail forged in its name is not blocked

Email

MX records: Yes

SPF record: Yes

DKIM key: Yes

DMARC record: Yes

DMARC policy: none

Certificate

Security certificate browsers warn about: No

Certificate issuer: DigiCert Inc

Certificate type: DV

Certificate expires: 9 Mar 2027

Hosting

Nameservers: ns0.bt.net
ns1.bt.net
ns2.bt.net

Address: 20.49.151.81

Sources [Its DNS records](https://dns.google/query?name=howdens.com&rr_type=TXT)

### Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS record Not added yet +3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.

When we check: On every check. The points stay only while the record is there.

Points: 0 of 3 added

Source howdens.com's DNS records

Run howdens.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/howdens.com)

Email at its own domain Not added yet +1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.

When we check: When the address is confirmed. It counts from then on.

Points: 0 of 1 added

Source Truth Signal's own records

Run howdens.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/howdens.com)

Lets our checker read it Not added yet +1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.

When we check: On every check. The point stays only while the file allows it.

Points: 0 of 1 added

Source howdens.com/robots.txt

Run howdens.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/howdens.com)

Points added to its truth score 0 of 5

Is this your business? Get the code to show this score on your website

<a href="https://truthsignal.com/business/howdens.com" title="See the full Truth Signal report on howdens.com"> <img src="https://truthsignal.com/business/howdens.com/badge.svg" alt="Truth Signal truth score for howdens.com" width="210" height="56" style="border:0" loading="lazy" decoding="async"> </a>

The badge always shows your latest score and links to your full report.

Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=howdens.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

### Change over time

- Truth score
- Social Followers
- Data points

[Register / log in to view](https://truthsignal.com/login?to=/business/howdens.com%23change)

### Similar businesses

Other businesses in Kitchens and bathrooms and related categories, those most like Howdens first.

[63 Buy Wholesale Cabinets buywholesalecabinets.com Mixed](https://truthsignal.com/business/buywholesalecabinets.com) [65 marxperu.com marxperu.com Mixed](https://truthsignal.com/business/marxperu.com) [38 sproos! the unbasic filtered shower brand for renters and DIYers sproos.co Low](https://truthsignal.com/business/sproos.co) [48 Cabinets.com cabinets.com Mixed](https://truthsignal.com/business/cabinets.com) [72 Kitchen Kit kitchenkit.co.uk High](https://truthsignal.com/business/kitchenkit.co.uk) [70 Crosswater Bathrooms crosswater.co.uk High](https://truthsignal.com/business/crosswater.co.uk)

## Past reports

The report as it read each month, newest first:

- 2026-11: truth score 79, High: https://truthsignal.com/business/howdens.com/report/2026-11.md

## How the customers' Total rating is worked out

Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures:

(7 × 3.5 + 4 × 1 (SmartCustomer) + 1.8 × 236 (Reviews.io)) ÷ (7 + 237) = 1.9, to one decimal place

## Cite

Truth Signal, Howdens: truth score 79 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/howdens.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/howdens.com.json
